The Art Print Company Reviews 

174
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful selection of art prints, robust and protective packaging, and exceptionally quick delivery times that arrive safely. Consumers also deeply appreciate the truly stunning print quality, vibrant colors, solid frames, and helpful customer service when ordering custom sizes or bespoke items. Some reviewers were not happy with the external courier services, mentioning inconsistent tracking information, unexpected schedule changes, and completely disorganised updates regarding arrival times. A few people also noted occasional issues involving high delivery costs for smaller items or minor product details missing from their initial orders.

What people talk about most

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the excellent print... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent canvas prints and solid... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting speedy arrivals and... See more

Order

Customers had great satisfaction with the order process, highlighting the ease of placing custom size... See more

Service

Customers consistently note positive experiences with service, frequently praising the efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A really great choice of prints and styles. I chose a huge print on photographic paper that arrived rolled (and is currently at the framer’s) and a large canvas which I love, although the detail is a... See more

Company replied

Rated 5 out of 5 stars

We ordered a print and were pleased that we could order a custom size instead of the standard sizes available. This was very easy do. Their response to any communication from us was prompt. When the p... See more

Company replied

Rated 5 out of 5 stars

Another great purchase from this company! I have taken a lot of time to make my choices but the website is really excellent as regards being able to zoom in to see the colours and also to see the pic... See more

Company replied

Rated 5 out of 5 stars

This was the 7th purchase from The Art Print Company over the last few months in a bid to jazz up plain walls in our house. Really pleased with the choice of pictures, ease of ordering, good packaging... See more

Company replied


Company details

  1. Print Shop
  2. Art Gallery
  3. Photo Printing Service

Written by the company

Browse our collection of world art ranging from classic old master's paintings, modern pieces to contemporary street art. Choose your preferred print format from wrapped framed canvas, rolled canvas print or photo poster print and we will make your request to order by hand with the upmost care and attention.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(174)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, great product quality, absolutely recommend this to anyone, I had the canvas print done & the quality of print was really really good i was very impressed & would use them again

1 September 2026
Rated 5 out of 5 stars

I can recommend this company.

Delivery was timely and my daughter really likes her framed print - up on a wall and looks good. Communication with staff was necessary as I had not changed the delivery address and they responded promptly, were very helpful and sorted it out with no difficulties. More communication required after delivery because of yet another error on my part, and again the company replied promptly and pleasantly.

27 August 2026
Rated 5 out of 5 stars

Excellent print quality

Excellent print quality, canvas and frame. It was well packaged, received intact - jusy a pity it came from the other side of the world (carbon footprint)!

21 August 2026
Rated 5 out of 5 stars

Amazing Customer Service Experience

Unfortunately, the colours in my canvas print weren’t reproduced as intended, and the replacement still wasn’t quite right. However, the customer service was excellent throughout. The team responded quickly, arranged a replacement without fuss and, when that didn’t resolve the issue, issued a full refund including postage. They were polite, understanding and genuinely accommodating from start to finish.

8 September 2026
Unprompted review
The Art Print Company logo

Reply from The Art Print Company

Thank you for taking the time to share such a detailed review. We’re genuinely sorry that we weren’t able to get the colours of your canvas quite right, but we’re very pleased to hear that our team was able to support you promptly and make the process as straightforward as possible.

We really appreciate your kind words about our customer service and your understanding throughout. While we’re disappointed we couldn’t provide the finished print you were hoping for, we’re glad we could resolve the matter with a full refund. Your feedback is truly appreciated and will help us continue improving our print quality and service.

Rated 5 out of 5 stars

Good quality print

Good quality print. Well protected in sturdy packaging.

12 August 2026
The Art Print Company logo

Reply from The Art Print Company

Thank you for your lovely review! We’re really pleased to hear you’re happy with the print and that it arrived safely in our sturdy protective packaging. We really appreciate your support!

Rated 5 out of 5 stars

Excellent Package and Support

Excellent package and support.

19 July 2026
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Reply from The Art Print Company

Thank you so much for your kind review! We’re really pleased to hear you were happy with the packaging and support. We truly appreciate your feedback and your support!

Rated 5 out of 5 stars

We ordered a print and were pleased…

We ordered a print and were pleased that we could order a custom size instead of the standard sizes available. This was very easy do. Their response to any communication from us was prompt. When the print arrived it did not have the white border around to aid framing which was requested. We emailed them and got an immediate reply apologising for the oversight and they arranged for an immediate replacement. We could not have asked for better service and would not hesitate to order from them again.

28 July 2026
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Reply from The Art Print Company

Thank you so much for your kind review. We’re delighted to hear you were pleased with the print and our service, and we’re glad we could resolve the issue with the border promptly.

We really appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars

Great costumer service

Great service, quick delivery and top costumer service. Even if there was a mistake in the order and I have received the wrong print, the team (James) was super quick in fixing and re-shipping the missing print.
He was very professional and super polite, I will definitely recommend Art Print Company to my friends.

30 June 2026
The Art Print Company logo

Reply from The Art Print Company

Thank you so much for your kind review!

We're delighted to hear that you were happy with our service and delivery. While we're sorry there was an issue with your order initially, we're pleased that James was able to resolve it quickly and get the correct print on its way to you.

Your understanding and patience are greatly appreciated, and we're especially grateful for your recommendation. We hope you enjoy your prints, and we look forward to serving you again in the future.

Best regards,
The Art Print Company Team

Rated 5 out of 5 stars

Great product

Great product

12 June 2026
The Art Print Company logo

Reply from The Art Print Company

Many thanks for your kind review and order with us.

Rated 5 out of 5 stars

No complaints

High quality, efficient, quick delivery.

21 May 2026
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Reply from The Art Print Company

Many thanks for your kind review, much appreciated!

Rated 5 out of 5 stars

Lovely quality print

Lovely quality print. Very good price and a speedy delivery. I would recommend them

19 May 2026
The Art Print Company logo

Reply from The Art Print Company

Thank you for your lovely review!

We’re so pleased to hear you were happy with the quality of the print, the value, and the speedy delivery. Your recommendation means a great deal to us and is truly appreciated.

Thank you again for your support, we hope to see you again in the future!

Rated 4 out of 5 stars

The ordering payment and despatch

The ordering payment and despatch, great. The delivery company (EVRI) was totally disorganised, updates were made but not carried out, the package was in transit for delivery for two separate days, they still missed this date, unable to contact EVRI directly the usual fob off with robots?? Delivered the next day with no update or communication. I would select a different delivery company.

20 May 2026
The Art Print Company logo

Reply from The Art Print Company

Thank you for your honest feedback.

We’re really pleased to hear that you were happy with the ordering, payment, and dispatch process, but we’re very sorry to hear the delivery experience did not meet expectations. We completely understand how frustrating inconsistent updates and poor communication from the courier can be, especially when you’re waiting for an important delivery.

Your comments regarding EVRI have been noted and will be passed on internally, as feedback like this is incredibly valuable when reviewing our delivery partners and overall customer experience.

We do appreciate your patience, and we’re glad the package did ultimately arrive safely. Thank you again for taking the time to share your experience with us.

Rated 5 out of 5 stars

This is my second Hopper print purchase…

This is my second Hopper print purchase from the Art print company, and I am super pleased once again. Again lost none of the atmosphere and goes well with “ Nighthawks “ on my other wall. Thanks again.

10 May 2026
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Reply from The Art Print Company

Thank you so much for returning to us for your second Hopper print — that truly means a lot!

We’re delighted to hear you’re just as pleased this time around, and especially glad that the print has kept all of the atmosphere and character that makes Hopper’s work so special. Knowing it pairs so well with “Nighthawks” on your other wall is wonderful to hear.

Thank you again for your continued support — we hope you enjoy your growing collection for many years to come!

Rated 5 out of 5 stars

Bought as a gift

Bought as a gift. Pleased with the quality and timely delivery as promised

6 May 2026
The Art Print Company logo

Reply from The Art Print Company

Thank you for your lovely review!

We’re so pleased to hear the gift was well received and that you were happy with both the quality and the delivery service. Making sure orders arrive on time and exactly as expected is very important to us, so your feedback means a lot.

Thank you again for your support — we really appreciate it!

Rated 5 out of 5 stars

Absolutely great, but ..

The print is absolutely great, however I added an instruction that my mounting frame size was slightly larger and if I needed to order a larger print to please contact me, which they didn't do initially. Discussed with APC and issue was resolved amicably for both parties.
Guess the bottom line is that the 'print' size is actually the paper size not the picture size and if you want anything even slightly bespoke, to contact the company before ordering.

6 May 2026
The Art Print Company logo

Reply from The Art Print Company

Thank you for your honest and thoughtful review.

We’re really pleased to hear you’re happy with the quality of the print, and we also appreciate you highlighting the sizing confusion. You’re absolutely right that our listed print sizes refer to the overall paper size rather than the image area itself, and we understand how that can sometimes cause uncertainty when fitting existing mounts or frames.

We’re sorry we didn’t initially pick up on your instruction, but we’re very glad we were able to resolve everything amicably in the end. Your feedback is genuinely valuable and helps us improve both our communication and ordering guidance for future customers.

Thank you again for your patience and understanding , we truly appreciate your support.

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