The Appliance Company Reviews 

John was Very helpful and informative regarding our looking for a fridge freezer, he gave us a few alternatives to consider.
When we weren’t sure about the final choice he provided us more information before making a choice.
John and team were very kind and considerate with a NO hard sale attitude.

Great service, we would shop there again.

Highly Recommended.

We ended up with a broken washing machine on Christmas eve, but the F&F company came to our rescue, we went and chose a brilliant machine and they immediately installed it for us and took away our old one. Really efficient and very friendly service, highly recommended.

Jon found exactly the fridge we had been looking for at a very competative price, delivered it just when we needed it and took the old fridge away. Faultless and great to be able to phone up and speak to someone with all the information, rather than dealing with call centres.

Best service ever since I landed in this country!! I was in desperate need of a fridge, first order was canceled by another company - ' no stock' after I placed order online. John Lewis'd take 5-7working days to deliver. Then I found Jon - ordered an ex-display but got brand-new in just 2days !!!! can't believe my luck !!! highly recommended !!!! will try to buy everything from them from now on!!

Cannot fault this company. Excellent customer service, excellent products and excellent delivery. Thank you Jon

Excellent service. Delivered quickly and very helpful.

Excellent courteous customer service. Very helpful with choice. Even delivered on a Sunday. I would highly recomend.

10/10 Company, Product & Sevice!!

Our old fridge freezer broke so I rang the Fridge Freezer Company and Jon managed to supply me a new Liebherr unit by 5pm that day, it was installed and my old unit taken away and disposed off. I can not recommend this company enough the sevice and professionalism is second to none. ⭐️⭐️⭐️⭐️⭐️

Thank you

Great company to do business with. Jon was available to discuss whenever we needed him. An amazing service - very thorough installation and extremely professional.
Would have no hesitation recommending to anyone else and would use again in a flash. Great service, great prices, great people - what more could you want?!

WOW!!!... 100% Will recommend to everyone.. FABULOUS from start to finish. Jon and Andy are OUTSTANDING honest, trustworthy and knowledgeable. Nothing is too much trouble! A wonderful showroom easy to get to, free parking and lots of choice! Always give you helpful advice and not pushy at all,guide you with whatever you need.Deliver bang on and they always answer the phone. Amazed to have this set up with a small company.. no call center and goods perfect as per description..even if you need anything extra, delivered as promised !! A REAL JOY to deal with !!!!

I bought the fridge freezer as ex display with 2 minor dents but with the full Liebherr warranty. It was accurately described, resulting in a good price with good communication and in my installation no visible imperfections. Delivery was as agreed and regular updates given to confirm its arrival. It was an pleasure doing business with the Fridge and Freezer company and I would both check their site before buying a similar item and recommend others to do so. But not too many others or the supply of bargain priced premium kit will be sold out next time. The accuracy of the description is important buying graded or ex display items and this was spot on.

Graham

We have recently taken delivery of a integrated Fridge . Having searched
for about 2 weeks we found the best price to be at the Fridge Freezer Company . It seems to us there is a cartel with the big companies in that
those that have stock charge the same price . When you ring you talk to
a person that knows about the product instead of getting a call centre
person . Delivery was exactly as promised , the fridge was unpacked and checked . We installed it ourselves , it was a bit of a fiddle but we
saved another £90 which is what we would have paid Currys to install .
Do not hesitate to use this company you will get a good price and a
personalised service .

Great service - rare in today's world!

simply the best people you could deal with, great customer service all the way through. I would recommend the Fridge & Freezer Co without hesitation. A wide choice and competitive prices.
Delivery was the next day and came without a hiccup and the old freezer was taken away for recycling making the whole process painless. Thank you to Andy and his team.

I received an excellent service from Andy Walsh. Nothing was too much trouble for him. I bought an ex- exhibition display Liebherr Integrated Tall Fridge with icebox ( IKBP3554) at a very good price, after seeing it advertised on line. Andy gave very helpful advice and on request reversed the doors to L hinging; arranged timely prompt courier service.
I arranged for a local fridge fitter to install it. One aspect of attaching a filler strip to the top of the fridge was not clear or easily achievable- so on phoning Andy he gave some very helpful advice phoning back after some further research for the installer to complete the job.
An excellent product and service. Top marks and thanks again Andy. Highly recommended.

Excellent service and product advice too.

First Class.

Ordered Liebherr GNPes4355 freezer, cosmetically compromised, which upon receipt from the warehouse prior to delivery was found to be further badly damaged. I was offered either a refund or a new model at a substantial discount. I opted for the latter as the deal was excellent.

Andy called the next day to say that due to events of the previous day, the full two man crew would not be available for the agreed delivery date, there could be a delay. However, he undertook to deliver the unit without assistance and honour the original date. He did, on time, with good cheer and valuable advice on the hottest day of the year. It would have been an arduous task, with perhaps a minimal profit margin.

Top class service for my premium appliance. It works perfectly. I am most particular regarding customer service and attitude.

The Fridge and Freezer Company provides traditional very high quality customer service allied to excellent pricing, and is to be highly recommended. Purchasers of quality white goods would be well advised to consider the company as their first call.

Highly recommended.

Very helpful and delivered very quickly. Really happy with the new freezer. Highly recommended. I would buy from them again .