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Hi , ordered a few different concentrated flavours . the "Flavour Apprentice" bottles plastic screw top seals were broken which was disconcerting . apart from that the service was good .haven't tried... See more
Company replied
Hello-Bonjour, Exquisite and smooth website interface . Serious checking purchase : easy pay by Chome-PAY to serious and cheap shipping with Royal Mail & finally La poste.fr. I hope there will... See more
Company replied
Good website, great prices and quick delivery. Large quantity ordered and everything arrived in-tact and sealed. Huge variety of flavour concentrates from plenty of manufacturers. Experienced is... See more
Company replied
Company details
Written by the company
The Alchemists Cupboard is the industry leader for all your DIY Mixing & Vaping supplies, from professional flavour concentrates, to easy-to-make “One-Shot” solutions & everything in-between.
Contact info
12 Charles Watling Way, NR5 9JH, Norwich, United Kingdom
- +44 (0) 1603 396906
- admin@thealchemistscupboard.co.uk
- thealchemistscupboard.co.uk
3.4
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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5/6 flavours can easily be my new ADV!
5/6 flavours can easily be my new ADV, alot better than some places where i got 5 bottles of chemical flavour!
(not tried #6, probably amazing too!)
5 January 2023
Reply from The Alchemists Cupboard
Hello CK, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. It's great to hear you are enjoying our liquids. We look forward to seeing you again soon. The Alchemist
Reply from The Alchemists Cupboard
Hello Andy, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
Great company with excellent service…
Great company with excellent service and products.
2 January 2023
Reply from The Alchemists Cupboard
Hello Paul, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
TheAlchemistsCupboard's Flavour Concentrates
Hi , ordered a few different concentrated flavours . the "Flavour Apprentice" bottles plastic screw top seals were broken which was disconcerting . apart from that the service was good .haven't tried yet due to steeping the fluid . the Alchemist's replied if it was "more than 1 he'd be concerned" .well 3out of 3 ( TFA 10ml bottles with hard interlocking seals that couldn't be accidently broken ) . draw your own conclusions .
28 December 2022
Reply from The Alchemists Cupboard
Hi Richard, Thank you for your recent order and 4* review. I am sorry to hear you had concerns over seals being broken. One is not unusual as these can be over tightened in production very easily, which can break the seal, but we do/should check upon dispatch. But to have more than one does concern me. I can assure you this would be nothing more than an bottling malfunction but please do email - admin@thealcehmistscupboard.co.uk where we would be more than happy to rectify this for you.
Kind Regards - The Alchemist
Reply from The Alchemists Cupboard
Hello Jerry, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
Alchemist's Cupboard
Amazing flavour variety & good pricing, will be getting my supplies here from now on!
5 January 2023
Unprompted review
Reply from The Alchemists Cupboard
Hello Connor, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
Always great service been using these…
Always great service been using these products for years, brilliant company to deal always a pleasure.
2 January 2023
Reply from The Alchemists Cupboard
Hello Neil, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it as we do your continued custom. We look forward to seeing you again soon. The Alchemist
Great customer service
I ordered some juices and a pack of syringes, my order arrived the next day and the syringes were missing. I emailed the customer service team and received a call and an apology the next day. They sent me my missing items as promised. It was nice actually to talk to someone rather than just exchanging emails
16 December 2022
Reply from The Alchemists Cupboard
Hello David, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. Glad to hear we got the minor issue sorted out for you to a satisfactory level. We look forward to seeing you again soon. The Alchemist
Excellent service
22 December 2022
Reply from The Alchemists Cupboard
Hello Tim, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
A* service and delivery
Super cheap quick delivery! Products are fab! Will deffo order from here again! Thank you 😊
20 December 2022
Reply from The Alchemists Cupboard
Hello Jane, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
Alchemists own brand are amazing eliquids
Fast delivery and great flavours. Would recommend steeping your liquids for at least 2 weeks but when you have to use them now (like I did) they are still good, and can only get better as you keep it left in the bottle. They do recommend 4 weeks steeping on the bottle. Luckily I got 5 bottles of 250ml shots , so using 1 of the 5 and leaving the rest to steep into next year.
Can't thank you enough Alchemists cupboard, the ginger bread latte is my Xmas vape and the house smells like a bakery!
My next order will be made earlier to allow for more time steeping.
19 December 2022
Reply from The Alchemists Cupboard
Hello Mr Watson, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We are pleased to hear you are enjoying our flavours. We look forward to seeing you again soon. The Alchemist
Excellent delivery and customer service.
9 December 2022
Reply from The Alchemists Cupboard
Hello Sharon, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
Reply from The Alchemists Cupboard
Hello Nik, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
Prompt, reliable service
Prompt, reliable service, as always. Have ordered from TAC many times and I'm very happy with their service and products.
13 December 2022
Reply from The Alchemists Cupboard
Hello Georgina, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
As ordered
As ordered, they dispatched quickly, The only reason was late was because of Christmas postage
12 December 2022
Reply from The Alchemists Cupboard
Hello Damon, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
Reply from The Alchemists Cupboard
Hello Wayne, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
Reply from The Alchemists Cupboard
Hello Stefan, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
I have been using alchemist cupboard…
I have been using alchemist cupboard for years I rate them the best never any problems with delivery.i have several favourite flavours with these guys love their juice and their style.
2 December 2022
Reply from The Alchemists Cupboard
Hello Neil, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
Great service and products all round
Great service and products all round.
Fast postage.
*****
Many thanks
David
2 December 2022
Reply from The Alchemists Cupboard
Hello David, Thank you for leaving us such a great review and for awarding us with 5 stars, we really appreciate it. We look forward to seeing you again soon. The Alchemist
Maybe change Postal Service's Royal…
Maybe change Postal Service's Royal Mail are Crap
I ordered my E juice a week ago where is it. I Ordered from eBay on Friday Order came today DPD
10 December 2022
Reply from The Alchemists Cupboard
Hello Paul, I am sorry to hear you experienced delays in receiving your recent order with RM. The delays are like we have never seen in 10 years of business. In defence, We have been warning of this on our Newsletters and also added the option for DPD to store, in early November! You would have been presented with the option for DPD on store when you checked out. I feel this review is slightly unfair due to it be being based on your selection at checkout and us doing everything to warn and offer an alternative. Still, we hope to see you back in our cupboard soon, and hope that the DPD option is used to deliver a better service. The Alchemist
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