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The Adventure People Reviews 

547
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, including guides and drivers, for their helpfulness, knowledge, and friendly demeanor, ensuring safe and enjoyable journeys. Many found their holidays amazing and well-organized, with smooth logistics, excellent service, and memorable experiences in beautiful locations. However, some customers noted issues with booking and coordination, such as unexpected costs, incorrect documents, or limited communication post-payment. A few also felt the company primarily resells tours, suggesting direct booking with local providers could be better.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising guides, leaders, and other team members... See more

Holidays

Customers had positive experiences with holidays, with many describing their trips as incredible, amazing,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and hard work of guides,... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and efficient,... See more

Location

Clients share positive opinions on location, with many reviewers finding the places they visited to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Local living tour amalfi Utterly spectacular from beginning to end. Sant Alfonso agriturismo was the most spectacular place that I have ever stayed.. location is mind blowing… hospitality and f... See more

Rated 5 out of 5 stars

The flights were very comfortable and food better on outward journey than return. Throughout trip the transfers were on time and drivers very friendly. Accommodation was excellent and when all inclu... See more

Rated 5 out of 5 stars

My daughter and myself have just returned from a trip to Kilimanjaro. We had an amazing time and we had wonderful Guides, Porters and Chef which was so helpful and allowed us to complete the walk to t... See more

Rated 5 out of 5 stars

Real Food Adventure, trip code XMZF260403, dept. 260403. Our leader, Ismail Aberghouss, and our driver, took *excellent* care of us—100% confidence in our safety in their care. The territory cove... See more


Company details

  1. Travel Agency
  2. Cultural Tours Provider
  3. Tour Operator
  4. Travel Aggregator

Written by the company

The Adventure People specialises in small-group guided tours to over 80 worldwide destinations. Join like-minded travellers on trips that combine expertly designed itineraries with authentic experiences and local guides. Book with confidence with our best price promise and monthly payment plans. We are also ATOL and ABTA protected for your peace of mind.

Best Price Promise

Unbeatable value for travellers

Our mission is simple: we want to make exploring and experiencing the world easier than ever before. That's why we offer the best value possible. If you book with us and then find your travel arrangements on sale, and available, at a lower price on a comparable travel website, we will refund the difference to you.

Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

547 reviews

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Replied to 30% of negative reviews

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4.6

All reviews

(547)

221 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb experience from start to finsh

Superb experience from start to finsh, great communication and organisation throughout the booking process.

The trip itself was sensational, our guide Ram was really knowledgable and shared valued information with us throughout the trip

20 March 2026
Rated 3 out of 5 stars

Disappointing

The trips all look fantastic, which is why we booked to go to India with this company. Booking is easy and payment is straightforward however I don't feel it is made clear that the actual tour is with another company and I only found this out once I've booked the trip (and paid) so I feel this should be a lot clearer. We were unfortunately unable to go on our trip due to the ongoing conflict in the Middle East, as all flights were cancelled, and we don't feel this company, or the local company the tour was actually with, have been helpful at all. The local company have taken all our money, and basically said 'tough' and the Adventure People have said they need to respect that decision. We fully appreciate that companies have cancellation policies, but we were physically unable to get there, and everyone seems to be happy to wash their hands of the situation as it falls under 'war'. We've lost a huge amount of money and then to top it off, we get emails from this company asking how our tour was!

Disappointed that this company is happy to work with this local company that has no interest in actually trying to help customers. We understand some of the money was probably spent, but I don't accept that none of the money could be recovered. We booked a private tour so it's not like any of the activities were still taking place.

4 March 2026
Rated 5 out of 5 stars

9 day island hopping phuket.

From the airport pick up and drop off. The hotel atay with pick and drop off to guided tours. The guided tours from island to island. The hotels and quality of them. I had the best time away in Thailand with the adventure people. The support staff ivy was brilliant. Every where I went was welcoming and friendly. The hotel stays were great. The boat and island tours were as advertised and better. Bright and sunny days on beaches and in pools. The food was great. Even the markets especially the night market in krabi. I suggest doing the nine day island hopping tour for couples and or small groups. It was magic. Thankyou to the adventure people. I will be going back or travelling with them again soon.

18 March 2026
Rated 5 out of 5 stars

Loved everything about this trip

Loved everything about this trip! The booking process was very smooth and informative, the travel agents were very responsive and made sure all details were considered. At the local level, the guide and the driver did all possible to make s feel comfortable in spite of the currently adverse conditions in the country (Cuba).

15 March 2026
Rated 5 out of 5 stars

Well organised and a lovely guide!

I was really lucky that all the other group members were lovely people! Our guide Paula was amazingly organised- sending us hand drawn illustrations of our daily itineraries 🥺 She always had recommendations for places to go and helped to cater for the groups dietary requirements. She even got a card for the whole group to sign for my birthday which was going above and beyond
Costa rica is a lovely country and I especially liked the lake arenal boat trip, this was a great way to commute to la fortuna

14 March 2026
Rated 5 out of 5 stars

The host ronnie was very good

The host ronnie was very good, he made everyone feel included and the best out of the group with his fun, friendly personality, the tour was brilliant, no time wasted lounging around as we were got up early morning to do fun activities all day and bond with the group.

14 March 2026
Rated 1 out of 5 stars

I would not recommend booking with The Adventure People

I would not recommend booking through this company.

The first time I booked, a customer service agent gave me incorrect pricing information. I relied on those figures when planning the trip and was later presented with a bill several hundred pounds higher than what I had been told.

I overlooked it because the trip itself was good (though that’s run by local providers, not this company).

Unfortunately the exact same thing happened when I booked again. Because of work I had to change my dates twice, and on both occasions I was given incorrect pricing information and then later sent a bill roughly four times higher than the amount quoted.

When I raised this, customer service did not apologise. Instead they asked whether I had checked the prices myself and suggested the booking had not been “confirmed”. The incorrect figures were provided in writing, and I relied on that information when making plans with others.

Given that they do not run the tours themselves and communication is very limited once you’ve paid, I would recommend booking directly with local providers instead.

18 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Fantastic! Start to finish was very well organised. Guide (Pooja) ensured we made it to Everest Base Camp by keeping a steady pace and ensuring we kept hydrated. Excellent balance of hike time and rest time. Would definitely recommend this trip with this company 👍🏻👍🏻👍🏻👍🏻👍🏻

13 March 2026
Unprompted review
Rated 5 out of 5 stars

India foodie tour

Communication with company was timely and detailed. Tour ran smoothly and provided a good range of experiences. Tour guide was first-class.

7 March 2026
Rated 5 out of 5 stars

Very well organised trip

Very well organised trip. Great support from the adventure people. Very quick to respond to queries. A lot of bus travel on the trip but we did get to see and do a lot

19 February 2026
Rated 5 out of 5 stars

Excellent organisation, clear communication and brilliant quality tour and team

I completed the Annapurna Base Camp trek with local operator Icicles Adventures, organised through the Adventure People.

From the early process of choosing a tour to book, through to the very end, I was incredibly impressed with their professionalism and quality of service. TAP customer service was excellent, and then the team on the ground was wonderful in making sure I was safe and happy throughout the 9 days on the mountain, as well as the days before and after the trek in Kathmandu and Pokhara.

Puja is an outstanding guide, and any other travellers would be lucky to find themselves in one of her tour groups. From the start, she took the time to get to know me, what I am interested in, and how I like to travel, and she went out of his way to try to maintain that. The trekking days were organised meticulously, from timing the walks each day, arranging meals and guesthouse bookings, and ensuring I knew what to expect from day to day. I was given plenty of time to adjust to each new altitude, and each day of hiking was not overly strenuous. During my trek I came across others who were attempting the hike in less time, and most were showing some symptoms of altitude sickness, but thankfully with this careful planning, I was able to avoid this.

Throughout the trek Puja was able to provide interesting history and anecdotes about where we were or other places in Nepal, adding to my experience. She also took the time to take photos along the trail and share these with me as extra momentos of our time. We had one day of bad weather towards the top of the trail, and Puja was able to adjust our itinerary slightly to ensure we didn't get caught in the snow storm.

My porter was also professional and friendly, and I felt like I had a very supportive team behind me, which was nice as I was the only person booked in to this particular tour.

The guesthouses were basic, but with the sleeping bag and down jacket provided by the tour company, I was able to get warm enough at night. Food along the trail was simple, but nutritious. I brought snacks along with me, but barely needed these, as I felt the three meals provided daily were adequate for my energy output.

Overall, this was a wonderful tour, a great experience, and I hope to be able to return to Nepal to complete more treks with this company. I would highly recommend them to anyone wanting a fantastic and safe journey to Annapurna Base Camp.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant / efficient / helpful / highly recommend this company to book your adventure holiday

booked with Adventure People for 3 rd year running . They are brilliant . Highly recommended . Booked my recent holiday to Vietnam with them ( Rachael was excellent) and she tailored my holiday to my exact requirements / spec ensuring all hotels and transfers / transport booked in between each activity / place . excellent customer services also (Charlotte & Livvy) each query dealt with timely n efficiently
cant wait to book my next adventure

17 February 2026
Rated 5 out of 5 stars

Hendri is the best guide

I did the 5 week Bangkok to Gili T and I had Hendri as my tour guide and I must say he was absolutely OUTSTANDING. He was such a funny character and also such a shoulder to lean on - especially when it was me and 4 guys in a group :( He really listened and gave us advice on all sorts of things including culture, food, and activities. He is genuinely one of the loveliest people I have ever met and if you have a chance to visit his hometown in Indonesia - do it! It’s so worth it. I really hope he’s my tour guide for a future trip because he not only loves his job but he loves the people along the way ❤️

17 February 2026
Rated 5 out of 5 stars

Brilliant

Brilliant - couldn’t fault anything !!!

Customer services helped out independent travel agent massively when we had to do some changes to the team. Livvy at The Adventure People was amazing!!

The tour itself was brilliant - the guide was so knowledgeable and fun, we couldn’t have asked for a better guide!!!

There is nothing I would have changed about the whole adventure and can’t wait to book the next one!

8 February 2026

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