The Adventure Challenge Reviews 2,802

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

Ana was the biggest help in getting me a replacement camera as mine was damaged in transit. She was prompt and followed though from the initial email to following up after the replacement showed deliv... See more

Rated 5 out of 5 stars

I've purchased the couple's bundle in the past that includes the couples dates and after dark version along with both connection cards and absolutely loved this idea! Recently just purchased the Solo... See more

Rated 5 out of 5 stars

Absolutely fantastic!! I ordered during the Christmas rush and didn't expect to get my Adventures til wayyyy after Christmas. Lo and behold they arrived Christmas Eve! Everyone who's got their adven... See more

Company replied

Rated 2 out of 5 stars

Contacting customer service is a total joke. Email only and it takes A LOOONNNGGG time for a response. Also, packaging is less than ideal, arriving in a paper mailer. So far, two books have arrived... See more

Company replied

Company details

  1. Game Store

Written by the company

Explore outside your habits, Dive deeper into connection, and create meaningful memories.


Contact info

3.3

Average

TrustScore 3.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great product and customer service

This is the second time l purchased here. Great product, prefect for couples who are bored of the regular date night ideas. Their customer service is also very nice and helpful (through both text and email). Highly recommend!!

9 January 2025
Unprompted review
Rated 2 out of 5 stars

Disappointed

I have bought the solo book looking for things to do solo and instead it seems more of a book for if you were depressed and just had a break up. Quite disappointed on the first few beginning scratch offs. I did haven’t scratched them all off but I am not pleased with how it is going so far. I might give the bedroom and friends book a try next to hope it’s better.

For the solo book for the warm up. I would not suggest “peek a boo” as the first. It doesn’t make sense when you have it as a SOLO book. Who would I play “peek a boo” with when I am trying to do this by myself.

Hope others are better since the reviews are supposedly great.

15 December 2024
Rated 1 out of 5 stars

I never received this order and customer service has been seriously lacking

I never received this order, which was supposed to be a Christmas present. I originally asked for a replacement, but didn’t hear back from anyone until after Christmas even though i sent multiple emails. At that point i was no longer interested in the product and just wanted a refund of my money spent. I have requested a refund over multiple emails with Dee, that gets me no where. The last email i received was that they were sending me the order again and i would have to pay for the reshipment. My response was that i do not want a new package and that i just want a refund of my money. So far there has been no response to that request.

13 December 2024
Rated 5 out of 5 stars

Great so far!!

We’ve only had time to do a couple pages due our work schedules and having a 7 year old child in our home. They have been a lot of fun and we’re looking forward to exploring more!

13 December 2024
The Adventure Challenge logo

Reply from The Adventure Challenge

Thank you for your kind review! We're so glad to hear you're enjoying the pages you've done so far. Balancing work and family life with a 7-year-old is no small feat, and we're thrilled that our activity could bring some fun into your busy schedule. We hope you continue to have a great time exploring more together!

Rated 5 out of 5 stars

Fast and Fun

I love how fast I receive my purchases! They also have such fun activities to try, these pushed me to get outside of my comfort zone. I need the push sometimes.

13 December 2024
The Adventure Challenge logo

Reply from The Adventure Challenge

It’s great to hear how much you’re enjoying both the quick delivery and the exciting activities! Stepping out of your comfort zone can be so rewarding We wish you the best adventures!

Rated 5 out of 5 stars

Easy to use site

Easy to use site, I like my challenge books

29 November 2024
The Adventure Challenge logo

Reply from The Adventure Challenge

Thank you for your feedback! We're so glad to hear you find the site easy to use and enjoy the challenge books. It's wonderful to know they're making a positive impact! Happy Adventuring!

Rated 5 out of 5 stars

Great resource…easy to navigate

Great resource…easy to navigate

12 December 2024
The Adventure Challenge logo

Reply from The Adventure Challenge

Thank you for the kind words! We're thrilled to hear you find our resource helpful and easy to navigate. Let us know if there's anything else we can do to enhance your experience!

Rated 5 out of 5 stars

So far, so good!

Only made it through a few challenges so far but they have been fun and exciting to look forward to.

12 December 2024
The Adventure Challenge logo

Reply from The Adventure Challenge

Thank you for sharing your experience! We're so glad you're enjoying the challenges and finding them fun and exciting!

Rated 1 out of 5 stars

DO NOT BUY SCAM Still not received it

SCAM do not waste your time or money. Still not received it & even after they reached out to sort it out it still isn’t sorted

16 December 2024
The Adventure Challenge logo

Reply from The Adventure Challenge

We’re sorry to hear you haven’t received your order yet. Please rest assured that we’re looking into this right away. We have assigned an agent to your query and you should've received an email from them, thank you for the chance to make this right!

Rated 4 out of 5 stars

We like The Adventure Challenge's…

We like The Adventure Challenge's content; we've bought a handful of their products, and they're fun and creative. Unfortunately their shipping process is also somewhat of an adventure challenge. Products took quite a while to arrive on our last order.

20 December 2024
The Adventure Challenge logo

Reply from The Adventure Challenge

Thank you for your support and for sharing your feedback! We're thrilled you enjoy the fun and creativity of our products, though we’re sorry to hear about the delay with your last order. We’re always working to improve the shipping process and truly appreciate your patience. If you need assistance with future orders, don’t hesitate to reach out—we’re here to help!

Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic!! I ordered during the Christmas rush and didn't expect to get my Adventures til wayyyy after Christmas. Lo and behold they arrived Christmas Eve! Everyone who's got their adventures has been raving about them! And surprisingly they're all sticking to the You Scratch It, You Do It rule!

Incredible! Looking forward to a fun year of Adventures thanks to you guys 😁

24 December 2024
Unprompted review
The Adventure Challenge logo

Reply from The Adventure Challenge

Wow, what an amazing story! We’re so happy to hear your Adventures arrived right on time for Christmas Eve, and even more thrilled that everyone is sticking to the 'You Scratch It, You Do It' rule! It sounds like it’s going to be a year full of fun and memorable moments. Thank you so much for sharing your excitement with us—we can’t wait to hear more about your adventures throughout the year!

Rated 2 out of 5 stars

Looking for adventure but found disappointment

I was so excited to start the Solo Adventure Challenge in 2025 so I was very disappointed to find that once I finally received my order, it was incomplete. I've reached out to customer service three times and had no response. I really don't want to go through the hassle of a return but I won't have any choice. Not great for the company. It's such a fun idea and I'm sure I would have bought many more as gifts.

6 January 2025
Unprompted review
Rated 1 out of 5 stars

Did not get my full item

Did not get my full item. Requested replacement or refund and got no response. Was super excited about this gift

13 December 2024
The Adventure Challenge logo

Reply from The Adventure Challenge

We’re so sorry to hear about this! We understand how frustrating it must be, especially when you were looking forward to this gift. This is not the experience we want for our customers. We've assigned an agent to your query and they will assist you asap to get this resolved. Thank you for your patience—we’re here to make this right!

Rated 4 out of 5 stars

Customer service

Contacted prior to Christmas to chase up delivery as no updates on the couriers website.
Received delivery prior to Christmas.

Did get a kind response after Christmas understandably would have been very busy over the Christmas period.

Kids have started the adventures, seems to be enjoying it up to know.
Thanks for the great product and great customer service.

8 December 2024
Unprompted review
The Adventure Challenge logo

Reply from The Adventure Challenge

Thank you for your thoughtful review! We're so glad your order arrived in time for Christmas and that your kids are already enjoying the adventures. We truly appreciate your understanding during the busy holiday season and are thrilled you had a positive experience with our customer service. Here's to many more memorable adventures ahead!

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