The Acoustics Store Reviews 

Great service from start to finish. The quality of the acoustic panels is excellent and they have helped give privacy in different areas of a large open space.

Very helpful with designing a very large non-standard shaped panel and the quality of printing and product is superb, with delivery fast and as promised

We recently had acoustic panelling installed in our office for privacy, and the whole experience has been excellent from start to finish. The team were professional, efficient, and really knowledgeable about what would work best for the space.
The installation was quick, tidy, and carried out with great attention to detail. The panels themselves look fantastic and have genuinely transformed the room—sound quality has improved dramatically, making the office a much quieter and more productive environment.
Overall, we’re extremely pleased with the service and the end result. Highly recommend to anyone looking for high‑quality acoustic solutions and reliable customer service.

Ordered some panels for one room, just as an experiment, and the acoustic in the room for video call were very much improved, so we did another room. The Acoustics Store are great, they understood our requirements and responded very quickly, even when our installers used too many fixings and The Acoustics Store send additional fixings for free.

Excellent interaction - answered all our questions very promptly - very good product

Excellent pre sales support (samples and advice)
Packaging was appropriate to the destination, with thought on ensuring it remained stable and well protected
High quality product with no evident manufacturing defects or blemishes
Personalised, post sale interest in customer experience

Clear and concise communication throughout our purchase, timely delivery and a great product!

The service here is great.

James made everything possible to meet my short deadline and even made sure international shipment was properly managed - can't recommend enough.

Very professional and attentive company to work with.

I can’t say enough good things about The Acoustics Store! What truly sets them apart is their outstanding customer service – it’s not just helpful, it’s personalised. As part of the BerkshireIM.co.uk team, I, from the moment I reached out with questions about optimising my space, their team took the time to understand my exact needs and offered tailored recommendations that made a real difference.

They didn’t just push products – they listened, advised, and followed up to ensure I was satisfied with the results. That level of care and attention is rare these days.

Shipping was quick, and the quality of the acoustic panels exceeded my expectations. They not only dramatically improved the sound in my room, but they also look sleek and professional.

If you’re looking for expert advice, customised solutions, and high-quality acoustic products, The Acoustics Store is the place to go. I wouldn’t shop anywhere else!

Super responsive from start to finish, diligent and helpful. Had a few queries on delivery of item however James provided guidance and product arrived on time as per promotional image. Would use again

We used the Acoustics Store to advise us on the options for improving the acoustics in a domestic kitchen with hard surfaces and a high ceiling.

The support was excellent as was the service we received when we subsequently ordered the recommend products.

As for the products, they are superb - very high quality and relatively easy to install.

All in all, a very good experience and a pleasure to deal with this excellent, efficient company.

James……what can I say?
Charming, helpful, reliable with his information - please do not look further if you need this sorry of product.
Great company!
Paddy McCreanor

Excellent service from The Acoustics Store. They worked really closely with our offshore team to provide practical and pragmatic advice. Really great attention to detail, very approachable and highly professional.
Highly recommended

Excellent company and product - friendly, helpful and efficient. Great communication and speedy fulfilment of my order.

Great company with speedy delivery and impeccable customer service! Will definitely be using these guys for any projects that need acoustic treatment in the future.

The website was very easy to navigate around & delivery was made in a timely manner, would definitely recommend as a company to use.

This product has really changed our office space creating the sense of warmth we needed and helped with the acoustics. Great company to deal with, friendly team always on hand if needed. Speedy delivery along with the customer service made for a great experience.

Extensive choice of size, shape and colour of panels. Ordering easy, delivery within a week as promised. Good quality panels and fixing kit. Fixing to ceiling straight forward. Because we fixed our panels close to the ceiling the uncovered back of the panel gave a yellow-hued shadow against the white ceiling - rectified by attaching white cartridge paper to the back. Perhaps a covering of the back of the panel could be offered as an option?
Noticeable improvement to acoustics of our previously echoey dining area.

Great service from enquiry stage with James Harrison right through to delivery on site
would definitely use again