Accident Repair Hub LTD - Crawley Reviews 

55
TrustScore 4.5 out of 5

4.4

Copthorne Bank, RH10 3JF Crawley, West Sussex, GB


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Rated 5 out of 5 stars

Taken the stress out of a stressful situation. The guys were not only really friendly and professional, but much to my relief and gratitude, they did a phenomenal job on the repair of my car. AND… the... See more

Company replied

Rated 5 out of 5 stars

The company are easy to contact, very helpful with questions and supply a replacement car. Communications are clear and keep you posted as to when the car is going to be finished and they finished on... See more

Rated 5 out of 5 stars

Great communication, great work carried out. Cannot fault the service. Got the car back to me on time for my holiday.

Rated 2 out of 5 stars

Had to reschedule appointment because no courtesy car. Returned car and found something not working so had to phone garage but couldn’t get through. Eventually got through and they arranged to send... See more

Company replied


Company details

  1. Car Repair and Maintenance

Written by the company

Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.


Contact info

  • Copthorne Bank, RH10 3JF, Crawley, West Sussex, United Kingdom

  • 01342 713415

4.4

Excellent

TrustScore 4.5 out of 5

55 reviews

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Replied to 91% of negative reviews

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4.4

All reviews

(55)

248 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company are easy to contact.

The company are easy to contact, very helpful with questions and supply a replacement car.
Communications are clear and keep you posted as to when the car is going to be finished and they finished on time.

30 July 2026
Rated 5 out of 5 stars

Professional and personal

Professional and personal

29 July 2026
Accident Repair Hub LTD - Crawley logo

Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Thanks for the repair

Thanks for the repair
My car looked brand new

17 July 2026
Accident Repair Hub LTD - Crawley logo

Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Taken the stress out of a stressful…

Taken the stress out of a stressful situation. The guys were not only really friendly and professional, but much to my relief and gratitude, they did a phenomenal job on the repair of my car. AND… they completed the job a week ahead of schedule!

23 July 2026
Accident Repair Hub LTD - Crawley logo

Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

They kept me up to date with repair…


They kept me up to date with repair works.
The car was delivered back on time, and the work carried out was to a very high standard. The car looks as good as new.

21 July 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 4 out of 5 stars

Done very good job,staff very friendly

Done very good job,staff very friendly

17 July 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

They did an excellent job on my car

They did an excellent job on my car
They even washed it
Highly recommended!!!
Thank you guys!!!

10 July 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars
Accident Repair Hub LTD - Crawley logo

Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Excellent efficient service from polite staff

Excellent efficient service from polite staff with vehicle repaired within timeframe suggested before work was commenced. My car was collected from home and a courtesy car delivered (part of Tesco insurance service) and the car was returned to my home address on completion of the repair. The car was cleaned before return so the car looked in pristine condition.

16 July 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Repair

The team performed great work on repairing my car. I was kept informed at every step and the car was returned spotless.

14 July 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish in all aspects - customer service, courtesy car, the repair and collection. 5 stars.

14 July 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 2 out of 5 stars
Accident Repair Hub LTD - Crawley logo

Reply from Accident Repair Hub LTD - Crawley

Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.

Rated 5 out of 5 stars
Accident Repair Hub LTD - Crawley logo

Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Excellent result and service

Excellent result and service.
Friendly and reliable. Kept us informed all along the process.

3 July 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Great communication regarding vehicle…

Great communication regarding vehicle repair and kept me up to date

Thank you

9 June 2026
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Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service Gareth was exceptional keeping us fully informed at each stage of the repairs, brilliant workmanship, extremely satisfied, overall would thoroughly recommend this company.

15 June 2026
Accident Repair Hub LTD - Crawley logo

Reply from Accident Repair Hub LTD - Crawley

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

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