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The5ers Futures Reviews 

232
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional environment, noting that the rules are clear, fair, and easy to understand. Consumers often mention that support teams are responsive and helpful, making the entire evaluation process very smooth. Traders also appreciate the exceptionally fast payouts and stable platforms provided for their daily trading sessions. However, some customers also noted occasional delays with payout processing times during recent months. A few people experienced technical platform glitches along with unexpected spread issues on specific instruments. Some reviewers expressed that certain trading platforms could be challenging for beginners or needed interface improvements.

What people talk about most

User experience

Reviewers highlight positive aspects of user_experience, noting that the platform is very user-friendly with... See more

Service

Reviewers mention positive feedback about service, noting fast payouts and a very good trading platform.... See more

Customer service

Users describe positive interactions with customer_service, noting that representatives are helpful,... See more

Product

Consumers find product to be positive, highlighting simple rules and great funded programs with fast payouts.... See more

Payment

People report ambiguous experiences with payment, reflecting a mix of satisfaction and frustration. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’m absolutely satisfied with **The5ers**! The entire process has been professional, transparent, and fair from start to finish. From the challenge to becoming funded, everything went smoo... See more

Company replied

Rated 5 out of 5 stars

The5ers has been a great prop firm to work with. I just received my payout, and the whole process was smooth and professional. Their support team was responsive and helpful whenever I had questions. I... See more

Company replied

Rated 5 out of 5 stars

"A very user-friendly platform with smooth and accurate order execution. My entries and exits are executed seamlessly with zero slippage issues so far. Definitely a great firm that I would recommend t... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really great experience with The5ers Futures! 😁 One of the things I really like about their program is the clear and trader-friendly rules. The conditions are straightforward, r... See more

Company replied


Company details

Written by the company

The5ers Futures is a global Funded Trading Company empowering futures traders with structured, career-building opportunities. Through growth programs like Basecamp and our Rebate model, traders can scale their capital, strengthen consistency, and increase their long-term earning potential. Founded by professional traders, The5ers Futures was built to deliver a transparent, supportive, and growth-focused environment for traders committed to long-term success.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

232 reviews

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4.3

All reviews

(232)

229 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing prop firm

Amazing prop firm, very clear rules, insanely fast response from support team, got paid within said timeframe. Overall amazing.

2 July 2026
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Reply from The5ers Futures

Hi Denis,

Thank you for your amazing review! We're delighted to hear you appreciate our clear rules, fast support, and timely payout process.

We truly appreciate your recommendation and wish you continued success on your trading journey!

Rated 1 out of 5 stars

Read carefully before buying

Read carefully before starting a challenge.

Probably the worst prop firm I have traded with and don’t recommend to anyone, I got funded on a 50k futures account and it took maybe 1 week for it to get activated after maybe 100 emails.
After getting funded I could not access the platform to trade on and when I finally could access it I couldn’t even see the profit or loss I made on my trade and this eventually led to account termination because of their shitty platform.
Also their customers support is awful you will never get any help.

Trust me when I say this!!! Rather pay 500$ to FTMO or fundingpips rather than paying 100$ for a 5ers account.

2 July 2026
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Reply from The5ers Futures

Dear Sejo,

Thank you for sharing your feedback.

We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be to face activation delays or platform-related concerns after reaching the funded stage.

After reviewing your case, our team contacted you directly by email to address both the funded account activation delay and the technical concern you raised regarding the BlackArrow platform.

Regarding the platform concern, our team reviewed the server-side data and confirmed that the terminal connection and asset configuration were synchronized correctly. The BlackArrow platform uses multiple customizable windows, and real-time floating P&L is available when the platform layout and account modules are configured correctly.

In your case, the trades were executed correctly on the server side, and the account was terminated after the applicable risk limits were reached. Based on the account data, we are unable to manually reactivate the profile after a valid breach.

We understand this is not the outcome you expected, but the case was reviewed by the relevant team, and a detailed explanation was already provided to you directly.

If you need any further clarification, please feel free to reply to our email thread, and our team will be happy to assist.

Best regards,
The5ers Team

Rated 5 out of 5 stars
The5ers Futures logo

Reply from The5ers Futures

Hi Arya,

Thank you for your feedback! We're glad to hear you're enjoying our platform for prop trading.

We appreciate your support and wish you continued success on your trading journey!

Rated 5 out of 5 stars

I thought 5ers Futures will be my best…

I thought 5ers Futures will be my best experience in my Futures Trading in Prop Firms, since I received my first Prop Firm payout from 5ers CFDs in AUG 14, 2024. However, I experienced the worst. They have this 14-day payout window, but when you reached that 14 days, you still have to wait for another 8 BUSINESS days for the payout. and when they told me that my Payout request was APPROVED last two days, they told me to expect receiving my payout SHORTLY. But hours gone by, more than 5 hours already and I have not received my payout. And the agent told me that the Payment team is already off for the day and this is only during 1 PM EST. This is the worst. I think 5ers just stick with CFDs if they don't have anything great to offer in the FUTURES Prop Firm Space.

UPDATE: JULY 02, 2026.
I received my payout from 5ers. Ms. Maya of 5ers also reached out to me and apologized of the payout issue, which I appreciate. And she gave me a $50 hub credits. Thank you very much! But I have to still rate 5ers Futures at 3 STARS (from 1 STAR) since I believe they still have to improve their payout processing, and make it faster. A 2-3 BUSINESS DAYS of Payout after the 14-day request is an improvement to me.

ANOTHER UPDATE: 07/20/2026
I am updating my review now to Five (5) STARS for The5ers, since they improved their payout processing time and I received my second Futures Payout request with them within two (2) business days (or 4 calendar days). This is an improvement from my earlier experience. Now, I can say that I am experiencing again the trust and confidence that I had when I was with the 5ers during my CFD days. Thank you The5ers for listening to your traders. Payouts is one of the most important steps in a trader's life, and you tried your best to provide the best service to your traders.

2 July 2026
Unprompted review
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Reply from The5ers Futures

Dear Trader,

Thank you for taking the time to update your review and share the latest status of your experience.

First, we sincerely apologize for the frustration caused by the payout delay.
We are glad to hear that your payout has now been received and that our team was able to personally reach out, apologize, and assist you further. Your patience and understanding throughout this process are truly appreciated.

We would also like to clarify that while we always aim to process payouts as quickly as possible, delays can sometimes occur due to internal Risk Management reviews, compliance checks, payout volume, weekends, holidays, or payment-provider processing times. These steps are part of our internal process to ensure payouts are reviewed and completed properly.

That said, we completely understand your feedback regarding the Futures payout timeline. Payout speed is an important part of the trader experience, and your comments about improving the process to a faster 2–3 business day timeframe have been noted.

Thank you again for acknowledging the resolution and for giving us the opportunity to address the matter. We truly value your continued relationship with The5ers, from your CFD experience to your Futures journey, and we wish you continued success in your trading.

Best regards,
The5ers Team

Rated 5 out of 5 stars

clean rules

clean rules and i feel somebody will fail because traders don't maintain the risk control. finally passed the futures challenge

30 June 2026
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Reply from The5ers Futures

Hi Basil,

Thank you for sharing your experience! Congratulations on passing the Futures Challenge, and we're glad to hear you appreciate our clear rules and the importance of strong risk management.

We wish you continued discipline and success as you move forward in your trading journey!

Rated 4 out of 5 stars

Good

Good. User friendly and easy to use

23 June 2026
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Reply from The5ers Futures

Hi Emmanuel,

Thank you for your feedback! We're delighted to hear you find our platform user friendly and easy to use.

We truly appreciate your support and wish you continued success in your trading journey!

Rated 5 out of 5 stars

very clean and smooth exprince and nice…

very clean and smooth exprince and nice supportive team

29 June 2026
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Reply from The5ers Futures

Dear Ganesh,

Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

best customer experience

best customer experience , you dont wait long to get to and agent and they promptly reslove your issue

25 June 2026
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Reply from The5ers Futures

Hi Oshane,

Thank you for your wonderful feedback! We're delighted to hear you had such a great experience with our customer support and that our team was able to assist you quickly and efficiently.

We truly appreciate your support and look forward to continuing to provide you with excellent service throughout your trading journey!

Rated 5 out of 5 stars

My experience is great

My experience is great

17 June 2026
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Reply from The5ers Futures

Hi Urtaa,

Thank you for sharing your feedback! We're delighted to hear that your experience with The5ers has been great.

Your support means a lot to us, and we wish you continued success in your trading journey.

Rated 5 out of 5 stars

Passed The5ers $150K Day Trade Challenge in One Day!

I just passed the $150,000 DayTrade Futures Challenge with The5ers in a single trading day, and I wanted to share my experience.
The challenge rules were clear, transparent, and easy to follow. The trading environment was stable throughout the entire session, with smooth order execution on BlackArrow platform and no issues regarding platform performance. Risk management requirements were well-defined, allowing traders to focus on executing their strategy rather than worrying about hidden restrictions.
The challenge encouraged proper risk management while still providing sufficient room for skilled traders to achieve the profit target efficiently. The dashboard made it easy to track progress, drawdown limits, and overall account status in real time.
Passing a $150K challenge in a single day required strict adherence to my trading plan, disciplined position sizing of max 3-4 mini Lots, and favorable market conditions. The evaluation process felt fair, and I never encountered any unexpected rule interpretations during the challenge.
Overall, my experience with The5ers has been positive as I have already taken 3 payouts in recent past from High-stake Funded CFD accounts, however, struggling to pass new High-Stake challenge accounts since last two months. For traders who have a proven strategy and strong risk management skills, the Day Trade Challenge provides a professional pathway toward obtaining funded capital.
Thank you to The5ers team for providing a transparent and trader-friendly evaluation environment. I look forward to continuing the journey with a funded account.

22 June 2026
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Reply from The5ers Futures

Hi Daulat,

Thank you for sharing such a detailed experience! Congratulations on passing the $150K Day Trade Futures Challenge in a single trading day, an impressive achievement that reflects strong discipline and risk management.

We're delighted to hear that you found the rules transparent, the trading environment stable, and the evaluation process fair. We truly appreciate your continued trust in The5ers and wish you continued success as you move forward with your funded account journey.

Rated 3 out of 5 stars

Slow payout.

Slow payout.
Trading setup good

14 June 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Piyush,

Thank you for taking the time to share your feedback with us.

We're glad to hear that you were satisfied with our trading setup, and we also appreciate your comments regarding the payout process. We understand that timely payouts are important, and we're continuously working to improve both our processing times and communication.

After reviewing your case, we confirmed that your payout was successfully processed. We also reached out to you multiple times to better understand your experience and see if there was anything further we could do to help, but unfortunately, we did not receive a response.

Should you still wish to discuss your experience or share additional feedback, our team would be more than happy to assist. We genuinely value every trader's input, as it helps us continue improving our services.

Thank you for being part of The5ers community, and we wish you continued success in your trading journey.

Best regards,
The5ers Futures Team

Rated 4 out of 5 stars

Scaling Works, But Where Is My Profit? — My Honest Journey with The5ers/Futures

I'm a funded trader with The5ers/Futures and wanted to share my honest experience so far.

✅ WHAT I APPRECIATE

I successfully passed the DayTrade 100 Evaluation (Account #1247***), moved to a Funded account (#1247***), and grew it to $14,481.50 in profit — all while respecting every rule. The scaling system worked as promised: my account was scaled up to $105,000 (Account #1247***), which I'm now actively trading. I also discovered the Black Arrow platform through them — it was new to me, and I'm genuinely starting to enjoy it.

⚠️ MY CONCERNS

However, there are a few points that need attention:

• Profit visibility: Based on the 80/20 split, I'm entitled to approximately $11,585.50. Currently, I cannot see this amount reflected anywhere in my dashboard. I've been waiting 9 days and still have no clarity on where it sits. Transparency here is crucial for trader confidence.

• Support response time: A 72-hour response window is far too long in a live trading environment. Issues can be time-sensitive and critical.

• No emergency position closing: This is my biggest operational concern. In case of platform disconnection or force majeure, there is no way to close open positions remotely. I trade with another prop firm that allows emergency position closure in such cases — this is a standard risk management feature that The5ers should seriously consider implementing.

• Multiple waiting periods stack up: 24–72h for risk management to activate the funded account + 14 days before requesting a withdrawal + 5–8 business days for processing. While I understand this builds patience, it also builds anxiety when profit visibility is unclear.

💡 MY SUGGESTIONS

1. Add a real-time profit/payout tracker directly in the dashboard.
2. Offer a live chat or priority support option for funded traders.
3. Implement an emergency trade close feature for force majeure situations.
4. Communicate proactively at each step of the payout process.

📌 FINAL NOTE

This is my first review. I will come back to update it once I've completed my first withdrawal — that will be the true test. My goal is to reach maximum allocation with The5ers, which says a lot about my overall confidence in this firm. But they need to fix these gaps to truly earn a 5-star rating.

— A committed funded trader, scaling and watching closely.

12 June 2026
The5ers Futures logo

Reply from The5ers Futures

Hi Boneole,

Thank you for taking the time to share such a detailed and honest review of your journey with us. We truly appreciate the effort you put into outlining both your achievements and your concerns, it gives us valuable insight into your real experience as a funded trader.

We’re very glad to hear about your progress, successfully passing the DayTrade 100 Evaluation, scaling your account, and achieving consistent growth while following the rules. It’s also great to know you’re enjoying the Black Arrow platform and continuing to build confidence in your trading journey.

We also want to acknowledge your concerns regarding profit visibility, support response times, and the lack of an emergency position close feature. We understand how important transparency, fast support, and risk management tools are in live trading conditions, and your feedback on these areas has been noted and will be shared with the relevant teams for review.

We appreciate your suggestions around a real time profit tracker, improved support access for funded traders, and emergency close functionality. Feedback like yours is especially valuable because it comes from real funded account experience and helps us improve the trader journey.

Thank you again for your trust and for sharing your perspective so openly. Wishing you continued success as you progress toward your next milestones with The5ers!

Rated 5 out of 5 stars

It’s an ideal prop firm for those who…

It’s an ideal prop firm for those who are looking for one. Everything is amazing.

9 June 2026
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Reply from The5ers Futures

Dear Nazar,

Your kind words mean a lot to us. Thank you for your positive feedback! We hope to continue serving you well.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

I’m very happy to be part of The5ers

I’m very happy to be part of The5ers. Timely payouts, transparent rules, and a professional support team. A great prop firm for traders who value reliability and consistency.

9 June 2026
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Reply from The5ers Futures

Dear Illia,

Thank you for your encouraging words. We're glad you had a great experience! We look forward to continuing to serve you well.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Finally a prop firm with genuine rules…

Finally a prop firm with genuine rules and trust.
My first Funded account :). No payout yet but waiting for next payout deadline.

16 June 2026
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Reply from The5ers Futures

Dear Tradernoob,

Your positive comments are greatly appreciated. Thank you for your support! We wish you all the best in your future endeavors.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Nice

Nice, i like it

9 June 2026
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Reply from The5ers Futures

Dear Jrosariotejeda,

Thank you for your kind review. We're delighted to know you're satisfied with our service! We wish you continued success with us.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

Thank you so much for all your help

Thank you so much for all your help. I truly appreciate everything you have done for me. Your support means a lot to me, and I am very grateful for the assistance you provided. Thank you for helping me with my account and for taking the time to support me. I trust your team and sincerely appreciate your efforts. Thank you again for everything.

8 June 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Hashan,

Your wonderful review is much appreciated. Thank you for your trust in our company! We look forward to supporting your future needs.

If you need anything, please feel free to reach out.

Rated 5 out of 5 stars

great prop firm

6 June 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Ayo,

Thank you for the great review and for giving us a perfect rating. We appreciate your support! We hope to always be your trusted partner.

If you need anything, please feel free to reach out.

Rated 1 out of 5 stars

decent but any platform that does not…

decent but any platform that does not offer volume profile fixed, or volume indicators is wanting traders to be unsuccessful or just maybe needs improvement. So either you are seasoned trader or you get bombed as a newbie trading candlesticks...BlackArrow is also just a basic platform that for new traders I highly don't recommend.

5 June 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Vetty,

Thank you for taking the time to share your feedback, Corvon.

We appreciate your detailed comments regarding the BlackArrow platform and the trading tools available. After receiving your review, we reached out to you privately to better understand your concerns, and we appreciate that you provided additional information regarding features such as volume profile tools, volume-based indicators, mobile functionality, and order management preferences.

We take all platform feedback seriously, as suggestions from traders help us identify areas where improvements may be beneficial in future platform updates. Your comments have been noted and shared with the relevant teams for consideration.

At the same time, we would like to clarify for other readers that the concerns raised in this review relate primarily to personal platform preferences and desired feature availability rather than any issue with payouts, account management, trading conditions, or rule enforcement. We also noted that the competition account associated with this review had not yet been actively traded at the time of our investigation, which is why we reached out to better understand whether the feedback was based on direct trading experience or initial platform exploration.

We are always open to constructive feedback and remain committed to improving the trader experience wherever possible. Our team contacted you privately to gather additional details and ensure your concerns were properly understood and documented.

Thank you again for sharing your perspective. We value your input and wish you continued success in your trading journey.

Kind regards,
The5ers Team

Rated 5 out of 5 stars

Its my first time using this propfirm…

Its my first time using this propfirm so far so good they have good reputation, in my opinion they are very well reliable for support and service ❤️❤️❤️

12 June 2026
The5ers Futures logo

Reply from The5ers Futures

Dear Rojan,

Your 5-star review is greatly appreciated. Thank you for your continued trust in our company! We wish you all the best in the future with us.

If you need anything, please feel free to reach out.

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