The Haunted Exchange Reviews 50

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The team make you feel so welcome and quite quickly, you become part of the family. The events are always well planned and there is never a dull moment. The venues are outstanding, you get to see... See more

Rated 5 out of 5 stars

I've been out with a few teams but this team are by far the best. They are completely genuine and very experienced mediums so no matter what happens you are always kept safe. They also encourage you... See more

Rated 5 out of 5 stars

We attended the investigations at Goodroch village hall last night. It was a really good experience. We had really good answers and alot of paranormal activity. Differently would do it again.

Rated 5 out of 5 stars

From the very first meet and great you are welcomed instantly into the para family, always well ran events with exciting venues, Russ and Andy and all the team work so hard to find us those results we... See more


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What an amazing night

What an amazing night. Great to work with this team again. Made to feel very welcome and looked after. Great investigation can’t wait for the next one. Unfortunately for them they may see us on a few more 😂😂

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t wish for a better paranormal…

Couldn’t wish for a better paranormal team always a very enjoyable night friendly atmosphere when going on an event you become part of the haunted exchange family and overall great experience would definitely recommend

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic & Genuine paranormal events company

Book on you won't be disappointed!
HEX are definetly one of the few I will EVER book with.
EVERYONE is so friendly & all their regular guest. They make you feel so welcomed dont worry about booking alone!
All the investigators part of the HEX team are great & all hold their own. You really have a great time they enjoy a laugh but 100% take it seriously.
I have been with other events companies & HEX just outshine them they have a wealth of experience & will always try to debunk first. They allow enough time in each area for vigils, the night dosent feel rushed at all.
Compared to some I have been on their guest are very respectfull & do a great job investigating as well.
Really interesting to see the psychic Art that's produced at the end of the night too. There new payment system is fantastic you can pay in three or join there subscription that offer a Free ghost hunt!
Looking forward to the next investigation I'm booked on too

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Great guys to do ghost hunts with

Great guys to do ghost hunts with. Fun, friendly and welcoming and lots of opportunities to be involved in experiments. Lots of knowledge also makes the whole experience so interesting

31 January 2025
Unprompted review
Rated 5 out of 5 stars

From the very first meet and great you…

From the very first meet and great you are welcomed instantly into the para family, always well ran events with exciting venues, Russ and Andy and all the team work so hard to find us those results were all seeking. If you have nt worked with these guys you really should.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Simply the best!

The best paranormal investigators out there!!
Absolutely amazing ghost hunts and the most friendly people you will ever meet!
Lovely bunch!!!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Successful House Cleanse

Andy and Russ were recommended as I was having paranormal activity in my new home. Lovely fellas and so friendly and professional. They helped move on, not one, but two spirits that were lost souls in the home who used to live there. They were reunited with their loved ones in the spirit world thanks to Andy and Russ. Turns out I had a portal in my bedroom! Thankfully that was moved to an area outside by Andy and Russ. Couldn't thank them both enough. I can finally have a peaceful night's sleep again 😴 🙏

6 February 2025
Unprompted review
Rated 5 out of 5 stars

Really warm welcoming hosts

Really warm welcoming hosts! The night is very well organised. Previous teams we've been with have to many breaks, that are 30 minutes a time which then takes up a lot of your night! They have a great selection of venues. I like to go to places I've not seen done much before. They are very professional, lots of equipment to use. Highly reccomend 👻🩷

25 January 2025
Unprompted review
Rated 5 out of 5 stars

PARAUNITY at its best

What can I say but these are the cream of the crop of paranormal investigating teams…Andy and Russ and team ensure you are very much part of the team and it feels like you are part of one big family…The amount of different locations that are on offer and how often they are out investigating is fantastic …you won’t be disappointed…they have up to date equipment with them , knowledgable team and they all get very much involved . There is a sense of fun too which all helps with our energy as well paranormal energy 😉 PARAUNITY at its best 👻🖤💀💚

30 November 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy and knowledgeable

Russ and Andy and the rest of the team are amazing. They are extremely welcoming, friendly and approachable.
They are open to suggestions and explain everything in a lot of detail and do not force you to take part in anything that you don’t want to. For me one of the most important things is they make all of their events fun! By far these guys are the best events team out there.

5 April 2024
Unprompted review
Rated 5 out of 5 stars

You won't be disappointed

I've worked with this team both as a public member and on a proffesional manner for radio. The team are very welcoming and make the events very entertaining in that they have plenty of equipment and experiments that every one can join in with.. they keep light hearted which usual gives them some amazing results that will have any skeptic questioning the paranormal...nothing is faked and they are honest with results they get

..On a proffesional manner they were great to work alongside of and the radio show we did went down a storm... Andy is an amazing medium and such an approachable guy... this team have done amazing in the paranormal field and I wish them much success.. they have some fantastic locations and you will not be disappointed..their costs for events is also very reasonable. Good luck Guys..

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous team

Fabulous team, great knowledge and understanding and grounding provided when needed. Looking forward to their retreats coming up!!

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Spine-Tingling Paranormal Perfection!

The Haunted Exchange delivered an absolutely incredible ghost hunting experience! With 35 years of paranormal expertise, their team of professional investigators and mediums create an immersive and authentic supernatural adventure. The event was meticulously organized, welcoming both seasoned ghost hunters and curious beginners.What truly sets them apart is their passionate approach - every investigation feels personal and thrilling. The team's deep knowledge of each location's history adds incredible depth to the experience. From strange electronic occurrences to spine-tingling moments of potential spirit communication, The Haunted Exchange ensures an unforgettable night of paranormal exploration.Highly recommended for anyone seeking a genuine, professional ghost hunting experience! Can't wait to book my next investigation with them.

18 January 2025
Unprompted review
Rated 5 out of 5 stars

Great hosts, great enthusiasm

Having been on lots of ghost hunts with lots of companies, I booked onto an event ran by Haunted Exchange, the team are brilliant, they have lots of equipment and lots of experience, the team were relaxed and friendly, they set first timers minds at ease and helped to make the night enjoyable for all levels of experience, Russ and Andy are a great team
The momentum of the night grew and grew, we had lots of activity unfolding and tried new experiments
I would highly recommend haunted exchange, the night was definitely one of the most enjoyable I’ve had, I’m definitely booking more events in with them

27 September 2024
Unprompted review
Rated 5 out of 5 stars

The events are run by some brilliant…

The events are run by some brilliant hosts, who are so passionate about what they do. Andy is a fantastic medium and his psychic drawings are very close to the actual people he has brought through, without any prior knowledge. Russ has some great ideas for experiments and tries to push the boundaries in order to discover more about the paranormal. Definitely recommended and I'm booked on another event soon. I have also attended a mini conference with some great knowledgeable guests.

26 October 2024
Unprompted review
Rated 5 out of 5 stars

All are Welcome!

Very professional team; a great assortment of guests (believer’s and sceptics!)- a group where everyone is welcomed and encouraged to get involved and have some fun along the way. Have been to some fab hunts with the team and look forward to many more.

4 October 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look