The Foldie  Reviews 2,055

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 940 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their quality, noting they are well-made, practical, and stylish, often exceeding expectations for what they can hold. Many appreciate the bags' ability to fit under airplane seats and their security features, making them ideal for travel. The customer service is frequently highlighted as excellent, with quick and helpful responses to inquiries and issues. However, some customers also noted issues with delivery times, which occasionally took longer than expected, and some experienced problems with product quality, such as stitching coming undone or items appearing cheap. A few other people also felt that the customer service was unhelpful when dealing with faulty goods or lost orders, leading to frustration.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the excellent quality, versatility,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent quality of the products,... See more

Order

Users describe ambiguous interactions with order, with some customers finding the ordering process easy and... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reviewers praising fast delivery times and... See more

Customer service

People report positive experiences with customer service, often describing agents as friendly, responsive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Although it took a while for the bag to arrive (apparently customs checked it), I was very happy with it on holiday. I mainly used it for onboard items but on the way back it proved its worth as our R... See more

Company replied

Rated 4 out of 5 stars

This bag does exactly what it promises - it holds heaps, is very well-made and folds up. I used it as an on board overnight bag on a train trip when I had to stash my big bag. I fitted all I needed w... See more

Company replied

Rated 5 out of 5 stars

When one of my Foldie sling bags started to look frayed where the strap and bag met I wrote to Foldie as the bag had light use and was less than 6 months old. They quickly replied requesting a photo... See more

Company replied

Rated 5 out of 5 stars

Love my FOLDIE & girlfriend who I gifted the second one agrees. Her bag presently enjoying Paris & mine has just returned from China. Quality product I trust with everything & popping under seat or ea... See more

Company replied


Company details

  1. Bags and Luggage Store

Written by the company

The Foldie is a foldable travel bag that comes as a tiny square pouch. It expands into a large travel tote that has plenty of room for any kind of trip. The Foldie is perfect for traveling by airplane, on long road trips, visiting family on weekends, cruise vacations, working out at the gym, and so much more. One bag to fit all your needs! All orders get shipped from our five U.S.-based warehouses.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 39% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great product

Great product, good quality and it sits well on top of my wheelie suitcase.
I got them whilst on offer so buy one get one free.
I got the turquoise and purple.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Had a good experience ordering the…

Had a good experience ordering the Foldie, especially as it was on offer BOGO Free.
They arrived safely. Have used one of them already. Its so expansive. The "wet" pocket is so useful. Having spent a weekend in London it was ideal.

2 April 2026
Rated 5 out of 5 stars

Just in time

I wasn't sure about ordering from Foldie as I'd only seen them on Facebook but I risked it. Delivery took a little longer than normal but my bags arrived about half an hour before I left for my holiday so well done!!

2 April 2026
Rated 5 out of 5 stars

Ordered 2 Foldie holdals

Ordered 2 Foldie holdals, they were delivered quite quickly. Have yet to use them on a flight so we’ll see how they fit under the seat🤞. Seen to be quite roomy with plenty of pockets.

2 April 2026
Rated 1 out of 5 stars

Received mine today

Received mine today
I bought the by one get on free sling back at 39.99..
Definitely not worth nearly 40 pounds ..and I would not even pay 20 pounds for the one .
It's a standard small bag ..a couple of pockets ..and 1 clip lock .
You could by bigger sling bags cheaper ..provided your own lock .I had high hopes but the bag my mother in law bought me for 5 pounds is way better .very disappointed .I would not waste your money ..emailed for return and no reply

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Travel and Crossbody bags

I ordered the B1G1 travel Foldie and the B1G1 Crossbody Foldie. The ordering process was easy and delivery quick. I have been able to pack a week's worth clothing in the travel bag. I feel like it will pass through TSA and fit nicely under my airline seat. The Crossbody is big enough for my phone, passport and other necessary items I need to get to quick while traveling overseas this summer. I highly recommend the Foldie line of traveling bags.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

I purchased 2 of the Your travel essential crossbody bag FOLDIE BAGS under…

I purchased 2 of the FOLDIE BAGS under there "buy one get one free" offer after seeing it online. I am about to embark on one of many cruises ,and it will be just perfect as a crossbody bag. It holds so much of what you need when travelling , such as important travel documents and your travel essentials.
Such good value and such excellent quality, with safety features and is available in many beautiful colours ❤️✔️💯%

20 April 2026
Unprompted review
Rated 5 out of 5 stars

We love our Foldies!

We love our Foldies!! We just got back from St Croix in February..we took a full weeks worth of clothing and shoes in it expanded and used them as our carry ons. It was so much easier to put that in the overhead bins than heaving suitcases up there. We’re doing it again when we head to Florida in a few weeks. I have no desire to use a suitcase again lol

I have to say..some of the reviews are wild. We’ve used our Foldies as our personal item on previous trips completely packed out without being expanded and it fits under Southwest and Americans seats perfectly. So someone is being dramatic when they say if they had anything more than a swimsuit and towel in it it won’t fit lol drama and simply untrue.

20 February 2026
Unprompted review
Rated 2 out of 5 stars

Don't fall for it...

I sadly sprang for the 2 for 1 deal on the under the airplane seat sized bag and deeply regret it. It is nothing more than an a highly overprice nylon bag. Yes, you can take it on the plane, but if you put more than a towel and a swimsuit in it, it won't fit. Because there was extra overhead space (what a rarity!) I was allowed to stow mine in the overhead bin otherwise I would've had to basically repack right there in the airplane. Donated both bags to the thrift store when I got home.

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I took advantage of the 2 for 1 deal .

I took advantage of the 2 for 1 deal on the Foldies. I haven't gone on my cruise yet so I haven't used my Foldie but I'm sure it is going to come in handy. I will take one in my luggage to use to bring home what I buy.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Foldie is an excellent company

Foldie is an excellent company that truly stands out. Their customer service is exceptional—responsive, helpful, and genuinely focused on making the experience smooth from start to finish. The products themselves are of outstanding quality, well-made, and clearly designed with care and attention to detail.

I’ve now purchased from them twice, and both experiences have been consistently positive. It’s rare to find a company that delivers both great products and top-tier service so reliably.

I wouldn’t hesitate to recommend Foldie and will definitely be purchasing from them again in the future.

3 April 2026
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Katarina,

Thank you so much for such a wonderful 5-star review!

We are incredibly grateful for your kind words regarding our products and our support team. Knowing that you’ve had two consistently positive experiences with us truly makes our day. We strive to provide that perfect balance of quality and service, so it's rewarding to hear we hit the mark for you.

Thank you for your recommendation and for being a returning customer. We look forward to serving you again in the future!

Best regards,

Hamza The Foldie Team

Rated 5 out of 5 stars

Brilliant bags

Brilliant bags. Well made and very secure.

16 March 2026
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Shirley,

Thank you so much for your lovely review! 🌟 We’re delighted to hear you find your Foldie bags well made and secure — that’s exactly what we aim for.

Wishing you many happy and stress-free travels with your Foldie!

Warm regards,
Hamza
The Foldie Team

Rated 5 out of 5 stars

Good quality

Good quality, plenty space and very light weight. Love the colors and feel soft surface and practical when was folded.

10 April 2026
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Ola,

Thank you so much for your lovely review! 🌟 We’re delighted to hear you’re enjoying the quality, lightweight feel, and spacious design of your Foldie. It’s great to know the colours and soft material stood out to you too!

We hope it continues to make your travels easier and more enjoyable.

Warm regards,
Hamza
The Foldie Team

Rated 4 out of 5 stars

Very happy with the bags and colours.

Delivery took longer than expected, so I did have to chase. But communication via email was good and eventually reassuring. Arrived just in time for my Easter break.
The bags are wveryhting they are advertised at, I’m really happy with them.

13 April 2026
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Mrs. Mirza,

Thank you so much for the 4-star review!

We're thrilled to hear that you love your new bags and that the colors lived up to your expectations. We are so glad they arrived just in time for your Easter break!

We sincerely apologize that the delivery took longer than expected. We appreciate your patience and were happy to stay in touch with you throughout the process to ensure everything was on track.

Thank you for your feedback, and we hope you had a wonderful holiday!

Best regards,

Hamza The Foldie Team

Rated 5 out of 5 stars

Very pleased with my purchase

I was sceptical having read some negative experiences but also some very positive. So I took the plunge and am so pleased I did. I love them and can’t wait to use them on my next flight.

12 April 2026
Unprompted review
The Foldie  logo

Reply from The Foldie

Hi Lorraine,

Thank you so much for giving us a chance and for your lovely review! 🌟 We’re thrilled to hear that your Foldie exceeded your expectations and that you’re so pleased with your purchase.

We can’t wait for you to take it on your next flight — we’re sure it’ll make your travels even easier! ✈️

Warm regards,
Hamza
The Foldie Team

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