I have suffered from excessive ear wax since I was in my teens. I seem to make more wax each year than a Yanky Candle or Madame Tussaud's wax factory! I used to attend the GP Practice... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have suffered from excessive ear wax since I was in my teens. I seem to make more wax each year than a Yanky Candle or Madame Tussaud's wax factory! I used to attend the GP Practice... See more
Company replied
An outstanding service. I had a tinnitus consultation with Aphra today and, despite regular work-based hearing tests over 25 years, this was the first time I had a real understanding of the health of... See more
The hearing specialist who helped me with my blocked ears in Stafford was fantastic. Really calm, compassionate and professional. I suffer from severe anxiety and she did everything in her power to pu... See more
Company replied
Excellent service.
Company replied
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
18-20 Stafford Street, ST16 2BP, Stafford, Stafford, United Kingdom
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have suffered from excessive ear wax since I was in my teens. I seem to make more wax each year than a Yanky Candle or Madame Tussaud's wax factory!
I used to attend the GP Practice to have them syringed but they stopped this and we now have to pay. I have used Specsavers in the past, which was awful, an old guy in a hard hat with a torch on the end firking away with a suction tube, it actually caused pain, then Boots with a girl who looked like she had just come out of High School and had taken a short course in ear wax removal. I've also paid for countless others which were all as dodgy.
However, after Googling local Hearing Clinics I was fortunate enough to find the brilliant professional Audiologist that is Sarkhab Azhar and I saw him at Mincher Lockett in Stafford, who have always had a good reputation locally anyway.
I felt safe with Sarkhab from the moment I met him, a smart/well presented, pleasant and thoughtful guy with an evident vast amount of experience in all things audiology and he is very thorough.
He chose to use the syringe method and did a superb job of getting my hearing back again. I always have a fear that it will go wrong or my drum will burst or something, but not with him as he clearly knew exactly what he was doing.
Obviously I had softened each ear with two week's worth of Oliver Oil prior to the removal which is vital.
Sarkhab also gave me a hearing test and I knew that my right ear was struggling a bit and he recommended an aid, at this point in my life I'm not going for it, but I would most definitely trust his recommendations if I chose to.
So, I have found my go to Audiologist for life hopefully and I cannot recommend him highly enough to anyone.
Thank you Sarkhab and your Company The Hearing Care Partnership and Mincher Lockett.

Reply from The Hearing Care Partnership - Stafford
An outstanding service. I had a tinnitus consultation with Aphra today and, despite regular work-based hearing tests over 25 years, this was the first time I had a real understanding of the health of my hearing and gained an insight into my tinnitus. The tests were very thorough and everything was explained really well. Extremely professional and highly recommended. Many thanks.
The hearing specialist who helped me with my blocked ears in Stafford was fantastic. Really calm, compassionate and professional. I suffer from severe anxiety and she did everything in her power to put me at ease and inform me of what needed to happen. Both ears unblocked too! 10/10 - fantastic service. Thank you!

Reply from The Hearing Care Partnership - Stafford
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.