The Hearing Care Partnership - Portishead Reviews 6

James Burt in Portishead N.Somerset was top drawer. Explained everything at a nice pace and checked my understanding to ensure his product met my needs. Follow up appointment made and contact details given should I need help.Don’t suffer with bad hearing go along at Dyer & Scott in the High Street.

First class experience withJames Burt before during and after testing for / fitting new hearing aids here in Portishead. As a long-time wearer of aids and having moved west about ten years ago, I had struggled to find an audiologist who put the Customer at the centre of their consultations; the Hearing Care Partnership claimed to do this so I thought I would give them a try. Very grateful for the ongoing support as I get used to and gain confidence with my new aids.

excellent experience at our recent hearing tests
Audiologist was first rate.

I recently had ear wax removal with James in Portishead who was very professional and quickly put me at ease and gained my trust by explaining what would happen. Even though there was a lot of wax to remove in both ears the whole process went very smoothly and I am delighted with the result. Would highly recommend James

I made an appointment with the Hearing Care Partnership, as a result of some hearing loss. I had already been tested through the NHS and had been issued with their hearing aids which were an improvement but not as much as I had hoped. I was seen by one of their audiologists, James Burt in Portishead. He was very professional and conducted a hearing test which concluded as with my NHS test that I had hearing loss which would benefit with the use of hearing hearing aids. James explained the various plan options available to me in detail, with no pressure to take up their services. and the as there is a trial period without obligation, I took up the top package. I could immediately notice a substantial difference between the NHS provided Phonak devices and the Oticon devices provided by the Hearing Care Partnership. The sound quality being far superior without background hiss or substantial disturbance due to wind whistle. The various settings in the app for differing situations are also very good. I would highly recommend them.

Exceptional Service

I am writing this review in recognition of the exceptionally good service which I received from James Burt when visiting The Hearing Care Partnership branch at Portishead on Thursday 3rd and Monday 14th July.
I received a full hearing assessment followed by the provision of hearing aids which are attuned with precision to my personal needs. Should these needs change at a later date, the aids are exceptionally flexible and can be finely adjusted to suit.
In both visits there was much essential and detailed information given to me, but this was fully and clearly explained with demonstrations and guidance, but with no haste, thereby making the experience both enjoyable and relaxing.
The Portishead branch is a new one, and has been housed by the very well established opticians “Dyer and Scott”, so Portishead residents are now provided with truly exceptional optical and hearing care at the same High Street address!
Thank you again so much James for taking so much care for my hearing, and similarly to Dyer and Scott for your exceptional optical services.
With best regards
Your’s sincerely
Malcolm Kemp