The Hearing Care Partnership - Blandford Reviews 14

TrustScore 4.5 out of 5

4.5

3 Market Place, DT11 7AH Blandford, Dorset, GB


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Rated 5 out of 5 stars

I went to have my ear wax removed by Debbie today. The whole experience was 1st class. Debbie made me feel comfortable and explained everything so clearly. It was such a relief to be able to hear... See more

Company replied

Rated 5 out of 5 stars

Debbie Risbey, (found at Robert Friths Opticians in Blandford), brought so much caring with her expertise and knowledge when she fitted me for a new pair of hearing aids. During each visit over... See more

Company replied

Rated 5 out of 5 stars

My experience from initial call to appointment to follow up Care has been excellent. Debbie couldn't have been more helpful and reassuring during the whole process. She resolved an issue I had pr... See more

Rated 5 out of 5 stars

The company's service is excellent. I particularly recommend Debbie Risbey of Robert Frith in Blandford (and Gillingham). She really knows her stuff and is a kind, friendly and sympthetic guide thro... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 3 Market Place, DT11 7AH, Blandford, Dorset, United Kingdom

  • 01258 808 180

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I went to have my ear wax removed by…

I went to have my ear wax removed by Debbie today. The whole experience was 1st class.
Debbie made me feel comfortable and explained everything so clearly.
It was such a relief to be able to hear again. Thank you so much Debbie, you are amazing.
I would defo recommend a visit if needed.

15 January 2025
Unprompted review
The Hearing Care Partnership - Blandford logo

Reply from The Hearing Care Partnership - Blandford

We're thrilled to hear about your 5-star experience with Debbie for your ear wax removal! Thank you for taking the time to share your positive feedback. Debbie and the team will be delighted to hear your kind words. If you ever need us again, just give us a shout!

Rated 5 out of 5 stars

Robert Friths in Blandford and…

Robert Friths in Blandford and especially Debbie Risbey were extremely helpful and professional throughout the initial hearing test, fitting, some teething troubles and ongoing support. Having the hearing aids has transformed my life and restored both my hearing and my interactions with other people to the level I experienced in my 30s and 40s. Wholearted recommendation.

6 August 2024
Unprompted review
The Hearing Care Partnership - Blandford logo

Reply from The Hearing Care Partnership - Blandford

We're thrilled to hear about your positive experience with us! It's wonderful to know that your hearing aids have made such a positive impact on your life. The team will be delighted to hear your feedback. Thanks for recommending us!

Rated 5 out of 5 stars

Debbie Risbey

Debbie Risbey, (found at Robert Friths Opticians in
Blandford), brought so much caring with her expertise
and knowledge when she fitted me for a new pair of
hearing aids. During each visit over several weeks her
experience was unmistakable and her kindness and patience made a world of difference.
Each appointment was a happy one, she is so friendly. Nothing is too much trouble. She is a real gem!

10 June 2024
Unprompted review
The Hearing Care Partnership - Blandford logo

Reply from The Hearing Care Partnership - Blandford

We're thrilled to hear that Debbie provided such excellent care and expertise during your visits for your new hearing aids. It's wonderful to know that her kindness and patience made each appointment a happy one. Thanks for sharing your positive experience with us!

Rated 5 out of 5 stars

The company's service is excellent

The company's service is excellent. I particularly recommend Debbie Risbey of Robert Frith in Blandford (and Gillingham). She really knows her stuff and is a kind, friendly and sympthetic guide through the complexities of hearing aids. I'm extremely grateful to her.

11 June 2024
Unprompted review
The Hearing Care Partnership - Blandford logo

Reply from The Hearing Care Partnership - Blandford

Thank you for sharing your wonderful experience with us! We are thrilled to hear that Debbie provided you with excellent service and guided you through the world of hearing aids with kindness and expertise. Your recommendation means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We are here to help!

Rated 5 out of 5 stars

First timer and I'll be back

A thorough exam, every stage explained by Debbie. The use of diagrams, graphs and images added to my understanding.
Attention to hygiene, both environment and personal, was exceptional.
Highly recommend for the NHS full hearing assessment.

11 June 2024
Unprompted review
The Hearing Care Partnership - Blandford logo

Reply from The Hearing Care Partnership - Blandford

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Debbie provided you with a thorough exam and explained every stage clearly. Your kind words about the hygiene standards and recommendation for the NHS full hearing assessment mean a lot to us. We truly appreciate your feedback!

Rated 5 out of 5 stars

A service of quality you can trust.

The professional and personal care I experienced was excellent. As an elderly person I appreciated the respect and courtesy shown towards me. It was so refreshing not to be patronised but have explanations given clearly and patiently.
The ongoing care is impressive and I felt I could ask for help and receive it if needed.
I would recommend the service without hesitation. I was seen by Debbie Risbey at Robert Frith establishment

23 February 2024
Unprompted review
Rated 5 out of 5 stars

My experience from initial call to…

My experience from initial call to appointment to follow up
Care has been excellent. Debbie couldn't have been more helpful and reassuring during the whole process.
She resolved an issue I had promptly and efficiently going the "extra mile" to do so.
If you have difficulties with your hearing I cant recommend her highly enough to help you.
Thanks Debbie. 😄

7 June 2023
Unprompted review
Rated 5 out of 5 stars

An excellent service provisioned with professionals

I was referred to the practice by my GP after a nasty viral infection caused a large wax build up. I paid a one off fee of £70, and had three treatments, each one being very carefully implemented by two different practioners. This was an excellent service, and I am now going to use it annually as a precaution.

8 March 2023
Unprompted review
Rated 5 out of 5 stars

Matt my audiologist was excellent…

Matt my audiologist was excellent throughout - put me at ease, explained clearly the assessment process, handled it calmly and safely, and was clear in his diagnoses and recommendations. Highly recommended.

13 September 2022
Unprompted review
The Hearing Care Partnership - Blandford logo

Reply from The Hearing Care Partnership - Blandford

Thank you for your review and recommendation, we really appreciate it!

Rated 5 out of 5 stars

I have received care & guidance…

I have received care & guidance following a thorough assessment and now subsequent purchase of hearing aids.
My audiologist, Matt Whettinsteel at THCP Blandford, has been excellent throughout and with my wife, we were both so kindly reassured by his professional mannerism & exceptional kindness.

30 August 2022
Unprompted review
The Hearing Care Partnership - Blandford logo

Reply from The Hearing Care Partnership - Blandford

Thank you for sharing your recent experience with us, Matt will be so pleased to read your kind words!

Rated 5 out of 5 stars

Well done Matt at Blandford!

An excellent, personal but professional service from Matt Whettingsteel in Blandford. I have been wearing hearing aids for four years, but following a full examination, and micro suction by Matt, the replacement aids recommended, and now fitted, have given me back quality hearing. The follow-up service cannot be faulted. Highly recommended for anyone with hearing problems, and being worried about being pressured to buy.
Thank Matt. See you in six months.

19 July 2022
Unprompted review
The Hearing Care Partnership - Blandford logo

Reply from The Hearing Care Partnership - Blandford

Thank you for sharing such a detailed review and recommendation, Matt will be over the moon to read your wonderful feedback! We look forward to welcoming you again in 6 months' time.

Rated 5 out of 5 stars

Great service... recommended.

The Audiologist and Hearing Aid Consultant, Matt was great. He took the time to go through various tests and help me understand the results.

26 January 2022
Unprompted review
The Hearing Care Partnership - Blandford logo

Reply from The Hearing Care Partnership - Blandford

Thank you for your review!

Rated 5 out of 5 stars

I took my elderly mother to Matt…

I took my elderly mother to Matt Whettingsteel at Robert Friths Blandford for Audiometry test and resulting hearing aid selection and purchase. Matt guided us through the entire process in a very proffessional way and as a result Mum is now enjoying a much better quality of life. Cannot recommend Matt highly enough. Thank you.

25 August 2021
Unprompted review
The Hearing Care Partnership - Blandford logo

Reply from The Hearing Care Partnership - Blandford

We are so pleased to hear that your mother is enjoying a much better quality of life now that she has hearing aids. We really appreciate your recommendation, thank you.

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