Combatting Hearing Difficulty Very friendly and efficient, without sales’ pressure, service. After sales service very good too.
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See what reviewers are saying
I visited for ear care following a particularly bad bout of hearing loss and blockage. Throughout I was treated with care, in a friendly warm atmosphere. Appointment was quickly available and service... See more
Company replied
Austin was courteous and clear in his explanation of the hearing test (my first). When he told me the Partnership doesn't charge for such a test, I offered to make a donation and said I thought there... See more
Hannah Scott was the wax removal clinician I saw for my appointment. She was extremely thoughtful, courteous and professional in her work, and I was very pleased with the results. Her follow up with i... See more
Company replied
Company details
Written by the company
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Contact info
18 New Bond Street, BA1 1BA, Bath, Somerset, United Kingdom
- 01225 685 485
4.0
Great
5 reviews
Replied to 85% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Combatting Hearing Difficulty
Combatting Hearing Difficulty
Very friendly and efficient, without sales’ pressure, service. After sales service very good too.
20 May 2025
Unprompted review
Reply from The Hearing Care Partnership - Bath
We're thrilled to hear about your positive experience with us! Our team always aims to provide a friendly and efficient service without any sales pressure. It's great to know that you found our after-sales service helpful as well. If you have any further questions or need assistance, just let us know. Thanks for sharing your feedback!
I visited for ear care following a…
I visited for ear care following a particularly bad bout of hearing loss and blockage. Throughout I was treated with care, in a friendly warm atmosphere. Appointment was quickly available and service was impeccable.
24 January 2025
Unprompted review
Reply from The Hearing Care Partnership - Bath
We're thrilled to hear you had such a positive experience during your visit with us! Our team always aims to provide the best service possible and we're glad we could help with your hearing loss and blockage. Thanks for taking the time to share your feedback!
Too noisy a room.
I had a free hearing check in a downstairs room inside an opticians shop. The room was overcrowded with equipment and very noisy from people talking on the floor above and moving around - not ideal when having a hearing test as it was very distracting. I have had a test before in Boots in a sound proof room. The gentleman who did the test was very friendly but the environment isn't suitable.
18 June 2024
Unprompted review
Reply from The Hearing Care Partnership - Bath
We appreciate you taking the time to share your experience with us. We're glad you found our colleague friendly during your hearing check. We're sorry to hear about the noise interference during your visit - your feedback is valuable to us, and we'll take this into consideration to improve our service moving forward.
Courteous and clear advice
Austin was courteous and clear in his explanation of the hearing test (my first). When he told me the Partnership doesn't charge for such a test, I offered to make a donation and said I thought there should be a charge for the time he spent providing a professional service.
5 March 2024
Unprompted review
A professional clinical service
Hannah Scott was the wax removal clinician I saw for my appointment. She was extremely thoughtful, courteous and professional in her work, and I was very pleased with the results. Her follow up with images and a report from the audiology team was reassuring. I recommend the Hearing Care Partnership.
20 July 2022
Unprompted review
Reply from The Hearing Care Partnership - Bath
Thank you very much for your review and recommendation of The Hearing Care Partnership, we are most grateful!
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