The Hearing Care Partnership - Bangor Reviews 5

TrustScore 4 out of 5

4.1

137 Main Street, BT20 4AE Bangor, Co. Down, GB


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Rated 5 out of 5 stars

Extremely friendly and professional. Very in depth hearing test with every step fully explained, couldn’t have asked for better.

Company replied

Rated 5 out of 5 stars

Jacqueline made me feel very at ease and explained everything very thoroughly. She was very thorough in everything she did. I had a follow up call from her and I would feel very comfortable dealing wi... See more

Company replied

Rated 5 out of 5 stars

Jacqueline went above and beyond to help me quickly address sudden hearing loss that was deeply impacting my life and relationships. She saw me as a walk-in appointment and was able to get my life bac... See more

Company replied

Rated 5 out of 5 stars

Jacqueline was incredibly kind and attentive during my appointment. She carefully diagnosed my condition and communicated her recommendations with great precision, making sure I understood exactly wha... See more

Company replied


Company details

  1. Hearing Aid Store
  2. Audiologist

Written by the company

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Contact info

  • 137 Main Street, BT20 4AE, Bangor, Co. Down, United Kingdom

  • 028 9099 2360

4.1

Great

TrustScore 4 out of 5

5 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent

Extremely friendly and professional. Very in depth hearing test with every step fully explained, couldn’t have asked for better.

26 September 2024
Unprompted review
The Hearing Care Partnership - Bangor logo

Reply from The Hearing Care Partnership - Bangor

We're thrilled to hear you had such a positive experience with our team during your hearing test. Providing a thorough and friendly service is what we aim for, so we appreciate your kind words. If you ever need further assistance, feel free to reach out!

Rated 5 out of 5 stars

Jacqueline made me feel very at ease…

Jacqueline made me feel very at ease and explained everything very thoroughly. She was very thorough in everything she did. I had a follow up call from her and I would feel very comfortable dealing with her when the time comes to pursue taking action.

12 September 2024
Unprompted review
The Hearing Care Partnership - Bangor logo

Reply from The Hearing Care Partnership - Bangor

We're thrilled to hear that Jacqueline made you feel at ease and explained everything thoroughly during your visit! It's great to know you felt comfortable and valued her follow-up call. When you're ready to take the next steps, we'll be here to support you every step of the way. Thanks for sharing your positive experience!

Rated 5 out of 5 stars

Jacqueline went above and beyond to…

Jacqueline went above and beyond to help me quickly address sudden hearing loss that was deeply impacting my life and relationships. She saw me as a walk-in appointment and was able to get my life back on the right track a week later with a hearing aid. My daily life had been completely overshadowed by my hearing loss and Jacqueline literally gave me the keys to my life back through her compassion and skill. She saw me as a person she could help and went above and beyond to get me that help. I couldn't recommend more highly.

8 August 2024
Unprompted review
The Hearing Care Partnership - Bangor logo

Reply from The Hearing Care Partnership - Bangor

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Jacqueline was able to make such a positive impact on your life and help you regain your hearing. It's heartwarming to know that she went above and beyond to provide you with the care and support you needed. Jacqueline and the team will be delighted to hear your feedback. If you ever need anything else, please don't hesitate to get in touch!

Rated 5 out of 5 stars

Thorough Hearing Assessment with Jacqueline

Jacqueline was incredibly kind and attentive during my appointment. She carefully diagnosed my condition and communicated her recommendations with great precision, making sure I understood exactly what to do and what to avoid. Her helpfulness and warmth made the experience exceptional.

25 July 2024
Unprompted review
The Hearing Care Partnership - Bangor logo

Reply from The Hearing Care Partnership - Bangor

We're thrilled to hear that Jacqueline provided you with such exceptional care during your appointment. It's great to know that she was able to communicate clearly and make you feel at ease. We'll make sure she sees your lovely feedback!

Rated 5 out of 5 stars

Jacqueline was fantastic

Jacqueline was fantastic, sorted my ears, and feel so much better

20 June 2024
Unprompted review
The Hearing Care Partnership - Bangor logo

Reply from The Hearing Care Partnership - Bangor

Thank you for the great feedback! We're thrilled to hear that Jacqueline was able to help with your hearing and that you're feeling better. If you ever need more assistance, just let us know!

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