It seemed like Textedly is more concerned about profits than customer service. They changed their terms negating the free trial without making it obvious what was happening. Customer service was no he... See more
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Some years ago they used to provide excellent customer service, but that is not true anymore. They are dishonest and not upfront about pricing and took over 3 weeks to get me signed up, but still made... See more
Textedly services have elevated our functionality as a business and greatly increased our level of communication with our clients! We can send out texts to all clients we haven't seen in a while to ex... See more
We are so lucky because of we have gotten Textedly for helping our business. benefit: 1, very easy to let a lot of customers come back with texting messages. 2, easy to save all of in... See more
Company replied
Company details
- Online Marketing Agency
- Business to Business Service
- Internet Marketing Service
- Media Company
- Software Company
- Telecommunications Service Provider
About Textedly
Written by the company
Contact info
United States
- 866-611-3050
- help@textedly.com
- textedly.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.

Reply from Textedly
Text result in …
The text that you sent out were very effective in my primary battle I ended up being the victor thank you

Reply from Textedly
first of all this company has the best…
first of all this company has the best customer service , and the text payment service is the best , the best way to engage with your customers thanks for the BEST service ! Danny @ the Bullfrog Corner Pawn Inc Horn Lake Ms,

Reply from Textedly
I do like the texting and phone…
I do like the texting and phone service. I do not like the commercials and sometimes the calls drop most importantly the phone service is good.
Customer service has been great!!!
Customer service has been great from initial setup to answering any ongoing questions.
Unable to use the service I paid for or cancel
Unable to use the service I paid for. They make it nearly impossible to cancel directly and claim they're unable to do it from their end and continue to charge you.
Easy to Get Started
Having both written instructions and having a phone meeting to discuss the process and answering any questions made it easy to understand what to do and how to get started.
After that the program is easy to use and explicit about length of messages and cost.

Reply from Textedly
Textedly does a Fantastic job
Textedly does a Fantastic job. We send around 6,000 messages each month. No complaints from about 300 recipients. Thank you for a job well done!

Reply from Textedly
Some of the best support I have ever had
Legitimately some of the best support I have ever received. I used this for my wedding planning, updates, and announcements for the guests. I had some brief trouble starting to use it and so I sent them an email asking about 1 issue I had. They responded with a solution, and also instructed me on how to make it work better for my needs, I did not ask them for anything except the solution to my current issue and they gave me detailed instructions on optimizing it to my needs and even instructed on how to avoid other issues they anticipated I may run into setting things up. They went the extra mile for it and I am very thankful for that. The services were easy to setup and manage, they make everything very simple to use. If you are considering a service like this, I strongly recommend giving it a try.

Reply from Textedly
Great start!
New to the site but so far this program has worked great in contacting our customers. Love the ability to send out mass texts. We have seen immediate positive results!
Absolutely disaster of a company
Absolutely disaster of a company. Rude, engaging in personal attacks, and stole my data. Do not use these people; they're a nightmare.
I’ve been using Textedly for close to…
I’ve been using Textedly for close to two months now and all I can say is the service is smazing! It’s so easy to use, customer service responds quickly and gives very clear instructions when answering your questions. I highly recommend anyone that needs a texting service to use Textedly.

Reply from Textedly
Really great service and very…
Really great service and very affordable prices..
Highly recommend!!!

Reply from Textedly
Textedly Makes Correspondence Easy from Office to Client and Vice Versa!!
Textedly services have elevated our functionality as a business and greatly increased our level of communication with our clients! We can send out texts to all clients we haven't seen in a while to extend our services to them, should they need them. Plus, it's SUPER easy to use! Would recommend, again and again.
textedly is one of the best companies
textedly is one of the best companies - i ever worked with - very easy to navigate and very helpful staff

Reply from Textedly
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