It seemed like Textedly is more concerned about profits than customer service. They changed their terms negating the free trial without making it obvious what was happening. Customer service was no he... See more
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See what reviewers are saying
Some years ago they used to provide excellent customer service, but that is not true anymore. They are dishonest and not upfront about pricing and took over 3 weeks to get me signed up, but still made... See more
Textedly services have elevated our functionality as a business and greatly increased our level of communication with our clients! We can send out texts to all clients we haven't seen in a while to ex... See more
We are so lucky because of we have gotten Textedly for helping our business. benefit: 1, very easy to let a lot of customers come back with texting messages. 2, easy to save all of in... See more
Company replied
Company details
- Online Marketing Agency
- Business to Business Service
- Internet Marketing Service
- Media Company
- Software Company
- Telecommunications Service Provider
About Textedly
Written by the company
Contact info
United States
- 866-611-3050
- help@textedly.com
- textedly.com
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Efficient Communication
My favorite feature is when I receive a text on my phone I get an email letting me know. I can then respond immediately by way of email. Being able to text up to twenty texts at a time makes my volunteer communications quicker and my time more efficient.

Reply from Textedly
Textedly is AMAZING
Textedly is AMAZING! We use it for our business to reach out to our beer appreciation club members! We let them know the monthly events, update them on notcher information, and love being able to send one message and it goes to them all at once! We are truly pleased with the service and ease of use.
I definitely recommend Textedly!
I definitely recommend Textedly!
They have it covered! From ease of use to customer service. You can't go wrong using them for your marketing needs.

Reply from Textedly
Dani at Textedly did such a wonderful job
Dani at Textedly by far provided me with the best customer service experience I have ever had with any tech company and could actually be with any company for that matter. Being a non tech person I put a premium on the ability I could have to communicate with someone that could help walk me through whatever sort of issue or questions I might have, and Dani nailed it!! Definitely felt like she went above and beyond to help me through the entire process all while being very patient and helpful! I would knowingly pay more for any product or service for the opportunity to speak with a professional like Dani if the need were ever to arise.

Reply from Textedly
Amazing service for small business
For the price, it’s an amazing service! Super user friendly and visually appealing. Amazing service support and guidance. We have increased our retention and our customers are excited to receive our texts.

Reply from Textedly
Service is okay
Service is okay, but customer service is understaffed. It's far to difficult to get timely support.
Great platform for my business!
Great platform for my business!! I’ve seen a ton of benefits to using Textedly!!

Reply from Textedly
Rocky start, but great for my business!
Initial set up required assistance and was a bit frustrating. I would have liked to be able to speak to someone over the phone vs. messages. Once established, very easy to use and a great resource for my business!

Reply from Textedly
The staff was very professional and…
The staff was very professional and answered all my questions within a few minutes.

Reply from Textedly
Super easy to use and our rep is…
Super easy to use and our rep is amazing and helps us with any questions or concerns we may have.

Reply from Textedly
Customers and staff both like it
Been a subscriber since 2021. The technology is easy to use, our customers and staff both like it.

Reply from Textedly
Textedly is very user friendly and great to use!
Textedly is very user friendly. Any time I have a question on the service, the Textedly staff is fast to communicate and answers mi questions the same day. I love using textedly to connect easier with our community.

Reply from Textedly
If you need to reach hundreds...
If you need to reach 10, 50 or 500 people Textedly is YOUR APP!
This app is SO EASY to use and saves us a ton of time communicating with out association members! Get it today!!!!

Reply from Textedly
Keeping Connected
To reach our volunteers and subscribers, Textedly is a great tool. We find it easy to initiate and maintain constant communication. Two-way communication in a timely manner is extremely necessary at critical times. Textedly keeps us on track.

Reply from Textedly

Reply from Textedly
Straight forward and cost effective
We have been using Textedly for a couple of years now. It has been a great way to keep our members and supporters informed with quick reminders. When we started we researched different options and Textedly was the most cost effective for us. We did need to contact support a few times at first and they always responded quickly. Textedly is very straight forward and easy to use. We highly recommend them.

Reply from Textedly
Textedly's service is truly… exceptional!
Textedly's service is truly exceptional! Sending out mass texts has never been easier, thanks to their user-friendly interface and seamless functionalities. I highly recommend Textedly to anyone looking for a reliable and professional SMS marketing solution. Thank you, Textedly, for providing such a top-notch service!

Reply from Textedly
I love Textedly
Because of Textedly. My business has closes 2 extra deals a month. It's easy to use and it's saves me time. I send a text and my starts to ring immediately.

Reply from Textedly
Highly Recommend!
We absolutely love Textedly! Efficient communication with our customers is crucial and Textedly makes it incredibly easy to send reminders, updates, and special offers. The platform is user-friendly, reliable, and has significantly improved our customer engagement. I highly recommend it to any business looking to enhance their communication strategy!

Reply from Textedly
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