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Person kinda talks like a robot, useless service and didn't help. Talked to them tons of times and it only helped like once in 2024. Also they always try make you end conversations or do it for you the second you say you're not gonna commit
Genuinely such a degrading experience. I have tried 3 times tonight, and after waiting for 30+ minutes each time, the person on the other end wouldnt even engage with me like a human being. It felt like nothing but sanitized crap.
This service made be much worse than when I initially called. The system is sadistic. These people should be ashamed.
The person on the line didn't pay attention to what I was saying, their responses too anywhere from 3-5 minutes to type out despite being incredibly short and unhelpful.
Their responses seemed AI generated, and I had to ask them if they were ai. They would simply repeat what I had essentially said in my messages with an added on "you are so strong/brave" ect. They would only type out one message at a time.
Overall, this service made me feel worse. The worker on the phone was not or barely paying attention. It was like trying to talk to someone while they were watching something on the television or elsewhere.
I felt worse afterwards, the 10-17 minute waiting time was not worth the slow disappointment of speaking to someone who did the bare minimum to acknowledge me.
The volunteer had forgotten already spoken about topics, and finally before I stopped texting mentioned "bottling up my emotions ", which I had never one mentioned, nor inferred. I'm disappointed, frustrated and let down with the handling of this service.
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