Teverun Europe Reviews 

16
•
TrustScore 3.5 out of 5

3.6

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Company details

  1. Motor Scooter Dealer

Written by the company

We are a European distributor of premium Teverun electric scooters. Our machines represent the absolute high-end of personal electric mobility – the very best the market has to offer, with premium quality and craftsmanship you can recognize at first glance. Our portfolio caters to everyone. We offer extreme machines for the most demanding enthusiasts, as well as more affordable models. While the accessible ones come with certain hardware compromises to keep the price down, we never compromise on riding dynamics or safety. Simply put, we have a top-tier machine for every type of rider. Our commitment to you goes far beyond the initial sale. What sets us apart is our fully stocked spare parts warehouse and a team of highly experienced service technicians located right in the heart of Europe. Thanks to this solid infrastructure, our customers don't have to wait months for replacement parts from overseas. We resolve any technical issues, maintenance, or repairs with unmatched speed and precision.


Contact info

3.6

Average

TrustScore 3.5 out of 5

16 reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(16)

16 reviews in the last 12 months

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Rated 1 out of 5 stars

TEVERUN is a complete scam

My complaint is more than just a complaint; it is an open letter intended to expose the utter fraud that this e-scooter brand, TEVERUN, really is.
TEVERUN sells scooters that not only cause countless problems of various kinds, but above all electronic faults – as in my case – and, more recently, software issues.
Unfortunately, that isn’t the biggest problem; the biggest problem is the complete lack of customer support. They refer you to their representatives, who in turn refer you back to TEVERUN – it is an absolute and total scam. They present themselves as a top-tier brand when, in reality, they are no better than the most basic, low-quality scooters. Admittedly, they do have a better presentation, but if we look at the problems they actually present and the repair costs that have to be borne by the customer – because there is no honouring of warranties or customer support from the brand – it’s a shame I can’t post the links to the videos and conversations with TEVERUN here so that people can see the truth about the scam that is this TEVERUN brand. It’s obvious that, amidst all the rubbish sold by TEVERUN, there are a few lucky ones who have fewer breakdowns or lower repair costs; however, even amongst those lucky few, I don’t believe there’s a single one who hasn’t had problems, just as if it were a cheap scooter.
This is simply the truth from an unfortunate owner of three TEVERUN scooters: namely, the Fighter Supreme 7260R V5 and 7260 Ultra, both from 2026, and a Fighter Mini Pro, version 2.0, also from 2026.
The truth is that this is a brand that is literally a scam, which provides no customer support whatsoever, and whose warranty is nothing but a sham because there is no way whatsoever to enforce it.
I’ll say it again: it’s a shame that Trustpilot doesn’t allow evidence to be posted in order to factually expose the scam that is TEVERUN.
19/10/2026
Dear Sirs, in response to your supposed reply, I'm not sure if it's just your stupidity or outright foolishness and incompetence. So, stop being so stupid as to assume that using this email address means it's the same email I used to make the purchase, thus justifying your incompetence and ridiculous customer service. My dear sirs, your fraudulent way of acting cannot be justified by stupid and foolish explanations; rather, it reveals your total incompetence and irresponsible attitude. That you're not used to being called by your real names is one thing, but don't pretend to be reputable when you're merely a bunch of fraudulent Chinese people with a company called TEVERUN trying to deceive people with schemes. People like me, who bought a supposedly quality product in good faith, only to find that the service is worse than low-priced scooters, with non-existent customer service and false warranties, are typical of a fraudulent company, not a serious one. Go sell the rest of your scams to the Chinese in your own country; don't try to push them on Europeans, because we're not a bunch of idiots putting up with your tricks. This kind of response is typical of companies made up of swindlers who commonly devise fraudulent schemes to deceive customers and avoid fulfilling their obligations. So keep in mind that no matter how many scams you try to pull, you've never been anything more than a bunch of fraudulent Chinese people.

8 October 2026
Unprompted review
Teverun Europe logo

Reply from Teverun Europe

Hello,

We understand your frustration, but we need to set the record straight regarding our services at Teverun Europe. None of the claims you mentioned apply to our operations. While you may have experienced slow response times or a lack of support when dealing directly with the manufacturer, our customer care works very differently.

We have checked our database and cannot find any orders matching your details, which indicates you did not purchase your scooters from us. Because of this, we cannot process any warranty claims for you. For warranty service, you must strictly contact the original dealer who sold you the scooters.

However, if you want your scooters fixed and are interested in our paid repair services, we are ready to assist you. You can reach out to us directly at sales@teverun-europe.com to arrange the repair.

Rated 4 out of 5 stars

Nice Website

Nice and fast support, only downside was long wait for shipping. Everything else very well

7 August 2026
Unprompted review
Rated 5 out of 5 stars

I just want to say that I'm very…

I just want to say that I'm very satisfied with the high level of quality of all I have bought from Teverun. I have driven with my Teverun Fighter + for more than one year now and every time it is incredible how great it works, driving, breaking, charging - have fun.

30 July 2026
Rated 4 out of 5 stars

Correct shop

Correct shop, great items. Got a teverun escooter - not for coincidence. But not the best communication - a bit slow.

Buy anything from here - they are absolute correct!

15 July 2026
Rated 5 out of 5 stars

I’m very satisfied with my experience

I’m very satisfied with my experience. The service was professional, communication was clear, and everything went smoothly. The prices are also fair and reasonable compared with similar sellers. I would gladly buy from Teverun Europe again.

29 July 2026
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