While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

very good service and quick. they are also very helpful and communicative especially when there was cancelation/ reschedule to my flights. i'm glad to use their service. i'm satisfied overall. thank y... See more

Rated 4 out of 5 stars

Steve was very helpful and promptly answered our queries. Our tests arrived on time and were easy to use. Our only slight issue was that we only ever got one result certificate despite two tests (fo... See more

Rated 4 out of 5 stars

The website for registering and uploading documents definitely has some technical issues. I have used the service twice and the site is not user friendly. For example one has to populate the test... See more

Rated 5 out of 5 stars

Very professional and stress free I chose Tests4Youfor Day 2 PCR from the Government list because they were the cheapest I could find and I could post test in Royal Mail box Arrived by DPD on time... See more

Company replied

Company details

  1. Local Medical Service

Written by the company

We deliver one of the country's most cost effective and reliable testing solutions. We have a two-way tracking system which means you can follow the test kit as it heads to your home and also follow it back to the laboratory after you've provided your sample. We believe in  transparency in delivery/returns, policies and of course we offer completely transparent and honest  pricing, with no gimmicks. Our dedicated team of testing specialists are driven by our commitment to get the country up and travelling, and our 7 days a week (9am-6pm) customer support, both on the phones and email, is designed to offer you all the support you require. We pride ourselves on our commitment service excellence coupled with the most competitive pricing in the country, allowing family holidays to become a reality once more. Testing doesn’t have to be complex, costly and be riddled with 'dodgy' pricing and opaque terms - we are here to make the whole process as simple as possible by putting you, the customer, at the centre of all we do.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tests4You good service and quick delivery

I had a good customer service with Tests4You. They are very helpful. I purchased kit from them and reference number was missing for PL.
I called them, thn Mr Jasper helped me. He was very helpful.
Thanks again to Tests4You and specifically Jasper

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I contacted Tests4you to see if I could use a PCR I brought for a recent holiday but didn’t need for another upcoming trip. Steve replied very quickly explaining how this could be done. Any correspondence I’ve had with Tests4you has been very helpful, test results have come back quickly & they are reasonably priced.

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service with clear instructions, prepaid envelope and all necessary packaging for sending the test back. Results were sent over within promised time range. I will use again, great, thanks!

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Andrew was extremely helpful in getting my test results delivered on time. He was very responsive and was brilliant in following up. Highly recommended.

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Purchased Day 2&8 pcr test

Purchased Day 2&8 pcr test. We had a problem and many thanks from Daneil who solved our problem. Thank you for your excellent service.

I would recommend this company to anyone.

24 January 2022
Unprompted review
Rated 5 out of 5 stars

First purchase completely smooth

First purchase completely smooth, no problems at all. Second purchase had delivery problem, not Tests4You's fault, but they worked with delivery company to fix. Steve handled it very quickly, all was resolved in less than 25 minutes. Callback from T4Y came precisely as arranged, emails answered promptly. Well done, all at T4Y!

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Hi test4you Team& Andrew ,

Hi test4you Team& Andrew ,
Thank you Andrew for your excellent service.
You were spot on in understanding and resolving the issues ,kudos to test4you team
Regards,
Joseph

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Great price and Brilliant Customer Service

Found this company on the gov.uk website whilst searching for a Day 2 Lateral Flow Test.
The company has a great price - £7.48 for a Day 2 Lateral Flow Test which includes delivery. The kits arrived on time as promised and the test results and certificates arrived quickly by email after completing registration of the kits.
Brilliant customer service from Steve and Daniel who answered all our questions and helped me through the registration process. Would definitely recommend this company.

24 January 2022
Unprompted review
Rated 5 out of 5 stars

If you have to order a test, Tests4You is recommended.

I was on the train to the airport when I found out that I needed to return to the UK instead of going to Ireland, and had to order a Day 2 test. The Test4You website is a bit clunky, but eventually I put in the order. I phoned their customer service to get a confirmation number and Ricky answered promptly and sorted it very quickly. The test arrived the next day, which was earlier than I expected.

These tests are silly but if we have to do them then I recommend Tests4You.

23 January 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

I had an issue with my delivery location, so I called Test4You, and was blown away with the amazing customer service. I spoke to a person named Kavin, and he was very kind and patient, helping me as much as he could to sort out my problem. Really lovely experience!

23 January 2022
Unprompted review
Rated 3 out of 5 stars

Hard to buy a test.

Quite hard experience buying a day 2-8 test. Require a lot of fields to be filled in, some of them are duplicates from line to line, if payment is not successful you gonna fill in those 15 fields again from zero.

23 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service by Tests4you

Purchased Day 2&8 pcr test and received fast tests results. Zoe provided excellent customer service by making an extra effort to make sure my test result was reported back to me on time so that I can attend an urgent appointment.

22 January 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look