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Test & Tag Training Reviews 2,689

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and patience, highlighting their ability to create a positive learning atmosphere. The user experience is often described as excellent, with many appreciating the clear instructions and the well-structured courses that balance theory and practical application. People also commend the product and service for being thorough and effective. However, some customers experienced issues with the online portion of the course, finding it frustrating or not user-friendly. A few reviewers also mentioned difficulties with customer service, including slow replies or unprofessional interactions. There were also isolated comments about the curriculum not being fully provided initially or a lack of patience from an instructor towards non-English speakers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledge, helpfulness, and patience.... See more

User experience

Users describe positive interactions with user experience. Many customers found the online materials... See more

Service

People report positive experiences with service. Customers praise the excellent online and face-to-face... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the clear, detailed, and... See more

Product

Reviewers mention positive feedback about the product. Customers appreciate the good quality machines... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark our trainer was awesome. He kept us focused and engaged while sharing important information. I really loved his style. He was approachable, very well prepared, patient. He created a very good atm... See more

Company replied

Rated 5 out of 5 stars

Was such a great experience. I signed up for Welshpool, as I saw there was a sale. I’m glad that I did. I had Nathan as my trainer. He made everything easy to understand, even with my limited unders... See more

Company replied

Rated 5 out of 5 stars

The trainers were knowledgeable, helpful and patient. They gave every trainee the attention they needed. The class sizes were perfect. Not too large that the trainer could not give their full at... See more

Company replied

Rated 5 out of 5 stars

Knowkedgable training. The hands on in classroom with trainer is excellent. Asked the right questions made us feel comfortable at induction,thoughout the day.If some didn't understand he took the t... See more

Company replied


Company details

  1. #7 of 12 best companies in Educational Institution
  2. #8 of 11 best companies in Association or Organization
  3. #3 of 4 best companies in Education Center
  4. #2 of 2 best companies in Electrical Appliance Wholesaler
  5. #8 of 20 best companies in Electronics Store

Written by the company

Test & Tag Training is Australia's leading provider of Test and Tag courses, delivering online and face-to-face training for individuals and businesses nationwide. As a Registered Training Organisation (RTO), we ensure that every course meets the highest industry standards, equipping students with the confidence and expertise to test and tag safely and effectively. What sets us apart? Unmatched post-course support. We don’t just train- we empower. Our commitment extends beyond the classroom, offering lifetime technical support to every student, ensuring they have the knowledge and guidance they need for success. Plus, we’re a one-stop shop, supplying premium test and tag equipment through Appliance Testing Supplies, with exclusive student discounts available. We measure our success by the success of our students. That’s why we focus on practical, hands-on learning, ensuring you walk away job-ready with the skills to Test and Tag independently from day one. Whether you're a business looking to upskill staff or an individual seeking certification, we provide a streamlined, nationally recognised training experience that meets AS/NZS 3760:2022 standards. At Test & Tag Training, we’re not just delivering a course - we're improving workplace safety and supporting you every step of the way. With over 18 years of experience and 2,500+ positive reviews, we’ve been the highest-rated provider for five years running. That’s our guarantee.

Australia's Original & Largest Test & Tag Training Provider

Written by the company

Full Lifetime Support Provided
Once you have completed the course, we place an emphasis on giving you free lifetime support. We'll be there to provide any technical help you might require, whether it's by phone, email or by coming into our store.
Nationally Recognised Training
As we've grown to become the largest Test and Tag training provider in Australia, we pride ourselves on our courses that meet the highest industry standard. As a Registered Training Organisation, our main focus is ensuring that every student of ours is ready to Test and Tag on their own. After all, we measure our success based on the success of our students.
Test & Tag Industry Experts
Having trained thousands of individuals and businesses across Australia, we're proud to be an industry leader at providing helpful guides and tips in testing and tagging correctly to Australian Standards. Likewise, all of our trainers are test & tag experts that provide unrivaled knowledge in this field. They'll ensure your training is both enjoyable and interactive.

Lifetime Support

We offer lifetime technical support for all students. Guaranteed.

Once you've completed a course with Test & Tag Training, you'll receive full ongoing support from our team of test and tag experts via phone, email or in-store.

Contact info

Promotion box for Test & Tag Training

#1 Rated Test & Tag Course in Australia

Face-to-Face & Online Training with Lifetime Support. Guaraneed.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 69% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The training was excellent although the…

The training was excellent although the practical side was a little haphazard. Maybe a few tweaks is in order to that element of the training.
Tha follow up support provided after going ‘live’ is outstanding. The folk I addressed my questions with were knowledgeable and patient. Outstanding!

27 May 2025
Rated 4 out of 5 stars

Web site and service

While I have not opened every link those I have give good clear information. The Web site is easy to use.
I rang Melbourne office on Monday I posted my unit up received email saying goods received and will be returned when calibration is complete.
Occasionally I need to get software information and mostly always available to respond with information so I can keep my customers happy.
Thank you.

19 May 2025
Unprompted review
Rated 2 out of 5 stars

Face to Face training at Rowville was…

Face to Face training at Rowville was great and Mark really explained everything.
the worst part of it is all the online questions. No Certificate until every question is approved by them... The Case Study question has really threw me off balance and i really wished that i had Marks number to get help with this ASAP The online support staff didnt really give me any type of hint "where to get the infomation from " $495 is alot of cash!! The bonus of the day for me was Mark and a healthy free lunch

13 May 2025
Unprompted review
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Reply from Test & Tag Training

Hi Steve,

Thanks for your feedback—we’re really glad to hear you enjoyed the face-to-face training and that Mark made the day valuable for you. He’s a fantastic trainer and we’ll definitely pass that on.

Regarding the online assessment: to be clear, national training standards require all students to successfully complete the full course—including theory questions and case studies, before a certificate can be issued. We totally understand it can feel frustrating at times, but we’re here to help support students through the process, not just hand out certificates without all requirements being met.

Our support team is available to assist, though we’re careful not to simply provide answers—we aim to guide students toward the right information so it stays compliant and meaningful. That said, if anything felt unclear or unhelpful during that part of the process, we’re happy to look into that further and help clarify anything you're stuck on.

Thanks again for the feedback—and glad you enjoyed the lunch!

Regards,

Josh

Rated 5 out of 5 stars

All good

All good, trainer was amazing during training. Training stuff well prepared and teaching skill which explaining to applicant was very easily understand and good communication with trainer.

23 April 2025

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