Tesla Reviews 

By wilfully alienating his customer base Musk has caused irreversible harm to Tesla. His degraded brand is now very uncool and deeply undesirable.
Tesla’s expensive and ageing models have now been rapidly overtaken by cheaper, more efficient and more desirable EV’s which aren’t contaminated by association with Musk.

After four years car was returned at the end of lease in February. From the day of return all communications from the company ceased.

The car was unregistered from me and Tesla removed it from my account. This effectively cut me off from any further support contacts.

An invoice was issued for wear and tear, only viewable in the Tesla app. Which I could not do due to the car being removed. I also could not pay the invoice as this was done....via the app. Eventually managed to speak to a person who emailed me the invoice and breakdown. They are attempting to charge for car mats which were not provided with the vehicle. I responded disputing the charge and have not received a response.

Six weeks on and emailing twice a week to Tesla Finance for assistance in efforts to clear this situation up have yielded no results.

This has been an absolute disgraceful failure of customer service and I implore people to either buy out their car and sell privately or just not take one in the first place. Once they know you don't want another Tesla they don't want to know you.

Worst car company in the world. Tesla has stolen $500 from me.

Unfortunately, I had to file a complaint about my Model 3 because the wood trim had come loose. The panel was replaced by the mobile service. Unfortunately, I didn't notice until a few days later that the mechanic had damaged a door panel during the replacement. Tesla now claims I contacted them too late and that their mechanic didn't damage the car. It would have happened to me. However, you can't reach this area during normal use, and it's clear that this damage is from removing the panel. It's a shame; I wasn't expecting that. Absolutely, take pictures before taking your vehicle to Tesla.

My car’s been in the shop more than it's been on the road. Totally overpriced, terrible customer service, and I regret buying it. Never again.

If you are considering buying a Tesla, you should know that your money will be used to support extremist right wing causes. Their model lineup is aging, they've only released one new car in the last 5 years, the Cybertruck, which is a lemon. Many other automakers make better electric vehicles today.

My entire family loves Tesla; we own all the S3XY models, including the Cybertruck. The key is managing expectations; I don’t expect a Tesla to match the quality of my Rolls-Royce, but as a daily driver, it’s exceptional and easily the most fun car I own. Now, if Elon would just deliver the Roadster, I’d be completely satisfied.

not good cars. dont buy it

My model 3 was okay at the start however the battery life did not last as expected. The garage staff are excellent however I've had recurring steering problems and the thing seems to veer to the right inexplicably hence my review. I'm going to sell and purchase a Polestar after all this, and the tanking reputation of the company is the last straw.

Broken down, UK
10.30 am
Tesla called, impossible to get any answer fast. On the side of the road, car stuck, Tesla called me from 12.35 am Denmark saying they are waiting for Tesla Manchester to authorise some one to come out.
Dreadful service.
12.45 Tesla called to say bring the car to our Service station, if you cannot drive it contact your Insurance company.
Next Car will be a BMW

I strongly advise against buying anything from Tesla. Not even a small item. My experience with their customer service has been, and still is, terrible.

I ordered a product from their e-shop, specifically from the lifestyle section, on February 6, 2025. The next day, I requested to cancel the order by email and phone, but Tesla ignored my request and shipped it anyway a week later. As instructed by their support team, I refused the package, and it was successfully returned to Tesla’s warehouse on February 21, 2025.

Despite my follow-ups and sending proof that the package was returned, I heard nothing from Tesla for two weeks. They claimed my refund was processed on March 7, 2025, but I still haven’t received my money. Now they’ve stopped responding entirely, and I’m left without a solution.

It should not take nearly two months to process a simple refund. Their poor communication and lack of care have been extremely frustrating.

I had been considering purchasing a Tesla Model Y, but this experience has completely changed my mind. If they can’t handle a basic refund, I can’t imagine trusting them with something as big as a car purchase.

I strongly do not recommend buying from Tesla.

Worst customer service I've experienced, even in comparison to internet providers. After paying the reservation fee for a Tesla vehicle, I was basically ghosted for 10 days. No phone number to talk to anyone. The app offers a chat feature, but the only response you get is "someone will be contacting you shortly". My representative is always extremely busy and can never look into the matter. Just a very disappointing experience. Now I'm waiting for a refund of the reservation fee, and it seems like my headaches have just begun. Pray for me.

I recently had the misfortune of owning a Tesla, and I must say it's been a disappointing experience. The car's reliability issues have left me stranded on multiple occasions, and the customer service has been unresponsive and unhelpful.

The Model Y I purchased seemed like a great idea at first, but the quality control has been subpar. The car's autonomous driving features have been glitchy, and the charging system has been finicky. Not to mention the software updates that have caused more problems than they've solved.

I'm not alone in my frustrations, as it seems like multiple Tesla owners are experiencing similar issues. The company's stock price may be taking a hit, but for me, it's the quality of the product that's the real concern.

I have been driving Tesla cars for about 10 years, starting with a Model S 85D, Model X P100D, Model Y. Over time servicing experience has got worse, repairs have got more expensive, charging experience has got worse, build quality has never improved. To insult i paid for FSD and never received it!!!
Never again, my current Tesla lease ends soon and i will never be coming back to this brand, ever. Stay away, there are plenty of better brands available now.

Worst support I've ever experienced. A car that is dependent on your application and you cannot log in. Just send all your personal information and then there will be silence. No answer to the challenge. Thank you Tesla. Now I know it was my last buy.

Tesla is the worst company ever. They rob you by subscribing to their services and then they have a policy for no refunds in any case, even if it’s the first day of subscription and the customer has not used the service even once. They have an average car with a below average drive experience. Coupled with horrible customer service policies, it’s a nightmare to own a Tesla. Stay away from them, there are much better options in the market in this price range.

I had a model Y. But since that ketamine addicted Boss seems to become completely out of his mind i sold it for almost a scrap price. Also there was no moment of driverfun without errors or other defects. I guess Tesla can cancel it's production in Europe. Nobody with any common sense wants to support that 2 mental patiënts.

When I bought my Model S, I did not expect to be a captive client financing Elon Musk’s extremist political agenda. I cannot wait to get rid of this car that now stands as a banner for climate change denial.

Worst customer service experience. I ordered a 7 seater model Y car December 2024, told to expect delivery early 2025. Just to get a voice message to say my order has been cancelled by Ricky - Tesla Maidenhead, England.

That’s a new low from Tesla, reflects such poor customer service and even a bad work work culture there.