Excellent service
Excellent service, excellent support.
Since we decided to use their service, it has been all smiles.
Kudos to the Termii team.
16 June 2025
Unprompted review
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Company details
Written by the company
Termii is a customer engagement platform that empowers African businesses to communicate with their users through reliable, real-time messaging. We provide the infrastructure that powers SMS, voice, email, and verification messages — helping brands scale secure, seamless communication across channels. For everything from OTPs and account notifications to interactive messaging, we power communication that works. Our tools are built for startups, banks, healthcare providers, and enterprises looking to improve customer experiences through trusted, instant connections. Today, thousands of businesses across Africa rely on Termii to keep their customers informed, engaged, and connected — every step of the way.
Contact info
2880 Zanker Road, Suite 203, 95134, SAN JOSE, United States
- 1-669-241-1742
- support@termii.com
- termii.com
Good support, reliable service
Working with Termii has been much easier than our previous provider at gomoney. The support team is quick to respond to requests and issues, resolution comes quickly and with an explanation, and the service is reliable, giving us a good foundation to build customer relations.
I would recommend.
5 June 2025
Unprompted review
Termis Reliability
Termis message delivery services are reliable. Downtimes and dips in delivery rates are typically due to telco interference and can be observed from their dashboard. The customer support response time is also very fast and updates are always shared timely.
5 June 2025
Unprompted review
The support
The support, communication and feedback time has thus far been top notch.
Best of its kind in all my 9 years as a project manager
20 May 2025
Reply from Termii
Thank you for this feedback! Knowing our support, communication, and turnaround time stand out after nearly a decade in project management? That’s high praise — and we don’t take it lightly. We’ll keep raising the bar.
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