Graham who answered my ticket was civil enough, I'll say that, but kept answering about bonus wagering when my issue was a lost round on Fluffy Favourites. Didn't read a word I'd put.
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I requested a small withdrawal of $58 following a short session. the account displayed under review for most of the evening, then the daily cashout limit was extremely low. I sent the requested inform... See more
Been playing here for about 6 months now and recently got upgraded to their VIP lounge. The weekly cashback is actually legit, no wagering requirements on it either which is rare these days. I get a p... See more
While playing Big Bass Bonanza, the balance lagged a few seconds behind each round, so I kept staking thinking I had less than I did. Ran through the deposit faster than I'd planned because of it.
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I requested a small withdrawal of $58…
I requested a small withdrawal of $58 following a short session. the account displayed under review for most of the evening, then the daily cashout limit was extremely low. I sent the requested information through the contact form. The next message asked for something different, which completely killed my trust.
the daily cashout limit was extremely…
the daily cashout limit was extremely low; honestly, I expected the basics to work
no straightforward licence visible.
the game search hardly worked
the game search hardly worked; the account page gave no useful explanation.
The offer advertised x25 above the…
The offer advertised x25 above the button, my bonus page said x45.
The offer email said the reload was…
The offer email said the reload was live till Sunday, the cashier said it had ran out Friday. Deposited on the strength of the email and got no bonus, and no one would honour it.
My Mastercard deposit never credited
My Mastercard deposit never credited. It was frustrating.
The reload bonus had disappeared by…
The reload bonus had disappeared by morning.
£240 has been pending for six days now.
open banking deposit never credited
open banking deposit never credited. It was frustrating.
The £55 refund took seven days.
My deposit through open banking showed…
My deposit through open banking showed twice, refund took three days.
Graham who answered my ticket was civil…
Graham who answered my ticket was civil enough, I'll say that, but kept answering about bonus wagering when my issue was a lost round on Fluffy Favourites. Didn't read a word I'd put.
My £70 sat on pending all weekend…
My £70 sat on pending all weekend without any update.
While playing Starburst
While playing Starburst, the balance lagged a few seconds behind each round, so I kept staking thinking I had less than I did. Ran through the deposit faster than I'd planned because of it.
The autoplay kept running on the big…
The autoplay kept running on the big win like it should.
While playing Big Bass Bonanza
While playing Big Bass Bonanza, the balance lagged a few seconds behind each round, so I kept staking thinking I had less than I did. Ran through the deposit faster than I'd planned because of it.
app updated and half my favourites were…
app updated and half my favourites were gone, plus Big Bass Bonanza wasn't in the catalogue whatsoever any more. No note about games being pulled, just vanished.
Withdrew £210 to Revolut and the status…
Withdrew £210 to Revolut and the status went from pending to review and just sat there more than a week. No email or meaningful update. I had to contact them just to get any information.
The £12 withdrawal was cancelled…
The £12 withdrawal was cancelled automatically.
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