TennisHQ.co.uk Reviews 185

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products, often highlighting the quality of tennis equipment and shoes. Many people appreciate the competitive pricing and the overall smooth ordering process. The delivery service is frequently mentioned as quick, efficient, and reliable, with items arriving well-packaged and on time. Reviewers also commend the great service, noting prompt dispatch and expert stringing for rackets. However, some customers experienced issues with incorrect orders, such as receiving unstrung rackets when strung was expected, or receiving the wrong size/type of shoes. A few people also mentioned slight delays in delivery, though some attributed this to the courier.

What people talk about most

Product

Users describe positive interactions with product. Customers are very happy with the rackets and shoes,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency.... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great service, noting... See more

Order

People report positive experiences with order. Many customers praise the easy ordering process, competitive... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the competitive and good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent prices and delivered in well packaged parcels. Everything was spotless. Would 100% buy here again! Delivery was 1 day later than it originally quoted - but I'm almost enitrely certain tha... See more

Rated 5 out of 5 stars

Very happy with the delivery time and the Adidas solematch control 2 tennis trainers I received. Definitely feel more sure footed in them and the ground is less impactfull to my joints with the added... See more

Rated 5 out of 5 stars

Originally ordered a head Speed mp from TennisHQ but gave them a ring to ask if I could change my mind if the racquet was not strung yet. As it wasn’t, I then got refunded from my purchase very quick... See more

Rated 5 out of 5 stars

Perfect response to an urgent call for grass court shoes mid tournament. Ordered yesterday and delivered this morning. Wonderful customer service and care. Thank you J Jones


Company details

  1. Tennis Store
  2. Outdoor Sports Store

Written by the company

TennisHQ.couk – UK's Specialist Tennis Shop - Tennis Rackets, Shoes and Footwear, Balls, Clothing, Racket Bags, Grips and Strings. Cheapest prices and Rapid Dispatch.


Contact info

4.8

Excellent

TrustScore 5 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer support

Great customer support. Wanted a tennis racket on next day delivery, the courier caused a delay which resulted in it not coming the next working day, and they refunded the fee for next day

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect for me!

Just bought 12 packs of Technifibre tennis balls from Tennis HQ. Great service and great prices too.
Delivery was within the terms of purchase.
Good company to deal with. What you order is what you get! Perfect for me.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Good Customer service - Quality Product

My parcel was a day late, as DPD said they couldn't get access to my address. I called, and TennisHQ was very understanding and offered to find a solution if the parcel wasn't delivered the following day. Got a better driver on day 2 who was willing to walk round the corner with the parcel.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Yonex vcore 100 2026

I had ordered the VCORE 100 Ruby Red 2026 and am really pleased with it. I'm very happy with the service provided with the quick delivery time and quality of stringing.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

All Good

Good ordering process and swift delivery. My wife is happy with her new racket!

26 January 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look