Daniel at Tenant Angels is an absolute knight in shining armour. Twice my flatmates and I have been in situations with a terrible landlord or leasing agency and both times Daniel has come to our rescu... See more
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Written by the company
At Tenant Angels, we fight for the rights of tenants in England & Wales.
Specialising in Tenancy Deposit Protection Claims, in the last 12 months alone, we've handled over 1,300 claims for tenants!
The law on deposit protection is very clear, a landlord (or their agent) must protect a tenant's deposit within 30 days of it being paid and it must remain protected for the whole duration of the tenancy until the day the tenant moves out.
If the landlord fails to do this, they have broken the law and the tenant is entitled to the full deposit back plus up to 3x the value of the deposit per breach.
Our service is completely free of charge for tenants and if a tenants would like help with a claim, our partner solicitors operate on a no-win, no-fee basis.
We're a family-run business that is passionate about defending tenants rights. Helping you get exactly what you deserve.
If you need help, please get in touch today for a friendly no-obligation chat.
Written by the company

188 Liscard Road, CH44 5TN, Wallasey, United Kingdom

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I have used tenancy angels twice, both times they have been professional and clear with information, quick and so very friendly
Highly recommend

Reply from Tenant Angels
Being in our 60’s and long term renters we were unsure where to turn when coming across a problematic landlord. A website search suggested Tenant Angels who had many positive reviews. From first contact we found them to be thorough and helpful. They put us in contact with solicitors and case is ongoing at present. All work carried out by Tenant Angels was reassuring and helpful.

Reply from Tenant Angels
The best help, very helpful and very nice people. All expansion cleared.

Reply from Tenant Angels
Excellent service — they responded quickly and were very clear in answering all my questions. Highly recommended.

Reply from Tenant Angels
Tenant Angels have been fantastic from my very first interaction. They explained everything clearly and professionally and answered any questions I had. Thanks to Tenant Angels I am now proceeding with a claim. I would never have gone forward on my own but Tenant Angels have made the process so easy and am so glad I made contact.

Reply from Tenant Angels
Tenants Angels have been really helpful, giving me clear guidance on the tenancy deposit claim process and connecting me with a solicitor to take things forward.

Reply from Tenant Angels
Tenant Angels were absolutely wonderful in helping us with a deposit protection issue. In particular, Dan was kind, knowledgable and available to speak via WhatsApp about any questions we had. We didn't feel any pressure at all and they found us incredible solicitors who dealt with our claim in just 5 weeks. The solicitors were amazing and we would never have found them without Tenant Angels. Thank you so much Dan and Tenant Angels!

Reply from Tenant Angels
Tennant Angel helped me to make a fully informed decision, I found very useful information for all eventualities on their pages. They explained it a simple way if something wasn't clear and supported me all along.
Great Company.

Reply from Tenant Angels
Tenant Angels have a great team, that respond very quickly and efficiently.
They went above and beyond at all times to explain everything and keep me informed at every step and didn’t hesitate to answer and any questions clearly when I needed clarification.
They were very professional and really kind.
Would definitely recommend their services to Everybody.

Reply from Tenant Angels
Very helpful. Found our deposit when we couldn’t, would highly recommend

Reply from Tenant Angels
It was so comfortable working with tenant angels. They made sure that each and every steps are going well. They're communicating really well and excellent service.

Reply from Tenant Angels
Very well nice and polite over phone straight forward easy and would recommend

Reply from Tenant Angels
The diligence and empathy of the team absolutely surpassed my expectations - a brilliant service addressing an all too common circumstance, which I'd recommend to anyone who finds themselves needing this support.

Reply from Tenant Angels
Just such a fantastic service that was so desperately needed. The communication with Daniel has been nothing but positive, helpful, friendly, and i never have to wait more than a couple hours for a response. Thank you Tenant Angels!

Reply from Tenant Angels
I found Tenant Angels when I was searching on Google, as I needed some help with getting my deposit back from my landlord.
The overall experience was very pleasant.
I have been given all the avice I required, I could ask as many questions as I needed and they even answered my questions on Sunday.
They kept me informed about everything and I wasn't pressured to do anything.
I can 100% recommend Tenant Angels for they friendly and professional service. I am at the stage when the solicitor just started working on my case, but up to this point I am very happy with all the support and service I received.

Reply from Tenant Angels

Reply from Tenant Angels
Excellent service, they were very patient and professional.

Reply from Tenant Angels
Tenant Angels as the name says are angels in real life. The approach and the process was seamless and understanding. I had more courage to go forward with the claim after consulting with them. Thanks to the entire Tenant Angels team.

Reply from Tenant Angels
Fantastic quick response well impressed thank you 👍🏾

Reply from Tenant Angels
This was very helpful fast and efficient, I would tell everybody to choose tenant angels

Reply from Tenant Angels
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