Temppro Reviews 160

Paid for but didn’t receive the item. Terrible customer service. Miscommunication is order of the day. Sad.

Made order and received exactly when told me! I think these are great Christmas gifts!!

Quality product so far. I have used it twice in a week and perfection both times.

Excellent product at a very reasonable price. Controls/app could be a little more intuitive but with a little more experience it should be second hand.

I bought the single 1 first! It works good then I bought the twin pack! Works great!

When I ordered my thermal pro, it was a two for one deal. When it arrived, I only received one. I promptly emailed their company and they promptly set another one right out. Thanks, Thermo pro.

I am still waiting for information about returning this product.....

This product delivers exactly what you expect when you buy it

One of the probes would not take a charge. I bought two sets of dual probes and one of the four probes would not take a charge. I returned it for a refund but kept the other set. They seem to be accurate though. We'll see how long they last.

It was easy. Just put in batteries!!!

I had an issue and called customer care. The experience I received was nothing short of amazing. Listen, in today’s world it’s rare to find a company that has this level of service. The experience I had was uncommon and as a result, you better believe I’ll be a customer for life. (And share my testimony). The issue was resolved and I was left in awe of the level of care provided. Nice work ThermoPro team, nice work.

Fast and great service.

The magnet is a joke. Compared to the original model, this new one slides to the floor when attached to metal, such a bummer. Do you have another model that has a better magnet?

I fully charged the probes and booster as soon as I received the product. Only one of the two probes remained charged when I went to use them less then 24 hours after fully charging.

Fast shipping, easy to order, great price and used the device the first day I got it - works great and so easy to monitor on my phone! I got the TwinSpike and I can see the usefulness of being able to watch two spots in the meat, or two different foods!

I live in Alaska and we grill a LOT of meat: burger, steaks, and such from the store, and moose, caribou, and other wild meats. Whether it's summer at 60° or winter at -20°, I grill, although it does increase time at -20°. I bought my ThermoPro TP-20 a decade or more ago and after a lot of use here and at other sites where I grill, it finally gave some spurious readings. I sent a note to ThermoPro and how did they respond? They sent a brand new unit at no cost!

It's easy to say that you believe in customer service and it happens all of the time, but following through means a bit less revenue, but very loyal customers. ThermoPro proved to me that they mean what they say about customer service. I have been and shall remain a loyal ThermoPro customer.

I use my ThermoPro meat thermometer for something a little unconventional — checking that chicken reaches 165°F even when cooked in the microwave. It’s accurate, quick, and has never let me down. When my original unit stopped working, I contacted customer service, and they sent me a replacement within just a few days. The new thermometer works perfectly, and the support I received was fast, friendly, and professional. It’s rare to find a company that stands so firmly behind its products. Highly recommended!
Jeffrey B.

Great price for product. I can't wait to use them.

I purchased a Tempspike on amazon in Feb 2025. I only used it a couple of times and did not find the app very user friendly. I went to use it a few weeks ago and could not get a reading. It has stopped working. I uninstalled the app and reinstalled it and I still can't get anything from it. I contacted them here in Canada and got a file # but have not heard form them since.
I am not impressed with their product or their service!

Since posting this I have heard from Tempspike in Canada and after trying their suggestions with no luck they are sending me a replacement. I am happier but still not overly impressed with this product.