Tempo & Time Reviews 

95
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Tempo and time were amazing at sourcing a few watches at a moments notice. The eye for detail and meticulous service standards made the whole transaction a dream. Can’t recommend there services enough... See more

Rated 5 out of 5 stars

Absolute 5-star service from Jonathan and the team at Tempo & Time! Buying a pre-owned luxury watch is always a major decision, but they made the entire process incredibly straightforward, personal, a... See more

Rated 5 out of 5 stars

What a watch!! Been after a Cartier for my wife’s big birthday and just couldn’t find the right one. Spoke to Jonathan and within days the perfect vintage watch was sourced! He also... See more

Rated 1 out of 5 stars

Simon Tutton & Jonathan Tutton1 Fore Street London EC2Y 8DT or EC2Y 5EJ depending on where you look +44 7946548989 or +44 7769473415 company started 1 October 2015. Simon is 34 or 47, Jonathan is 37 o... See more

Company replied

Company details

  1. Watch Store
  2. Jeweler
  3. Watch Repair Service

Information provided by various external sources

A modern and passionate luxury watch dealership based in London. From Omega and Rolex to Audemars Piguet and Patek Philippe, we deal in all high-end timepieces.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(95)

6 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my Rolex 16233 Datejust purchase

After a long search and enquiries for a 16233 in mint condition, i finally came accross tempo and time. I enquired about the watch through whatsapp and Johnathan was quick to reply and answered any questions i had. He couldn't help me enough in fact, and took any doubt away from making a large money transaction to a relatively new business.

I requested more pictures of the watch and they were sent immediately. Of course, when i received the watch, it was as described, in almost brand new condition even for a year 2000 watch. I am extremely happy with it.

Highly recommend tempo and time to anyone looking to make a purchase for a luxury watch.

23 March 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

The watch was exactly as described. There knowledge is second to non and they are friendly and very professional. Highly recommend them.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent, friendly and helpful service.

I bought a 16233 of Tempo and Time recently and was completely happy with my experience. Although I couldn't find much out about the company as they are relatively new, Jonathan was very helpful and once the payment cleared, they very quickly dispatched the watch and it arrived the next day, exactly as they described in incredible condition (amazing consider it is 25 years old!).

So although I could find very little about this company, they are most definitely the real deal and I will be keeping an eye on their website for future purchases. For those that live in or frequent London, they also have a small store in Moorgate, although my transaction was over the phone, so I can't comment on what that is like.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Would definitely buy from T&T again.

Tempo & Time is a watch company run by two brothers who have an evident passion and enthusiasm for the timepieces they sell.

They seemed happy to put the time in to make sure I was happy with every detail of my purchase but I never felt hurried or pressurised.

If you are in the market for a luxury watch I'd thoroughly recommend giving Tempo & Time a call to see if they can source it for you.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Deal closed in under 24 hours.

Happy to recommend Tempo & Time for their excellent service from start to finish.

All our wishes and special requirements were addressed from the quality of the watch supplied to the courier service on the day we need the watch delivered. Tempo & Time even threw in a free watch strap that they had.

Watchfinder.co.uk has a long way to go to give such a personalised service.

I made enquiries to both suppliers about their watches but it was Jonathan from Temp & Time who rang me first thing in the morning following my request for a phone call unlike other shops which provide 0345 numbers!

Husband very pleased with the watch! Thank you.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Good communication and service from Tempo & Time. Would definitely deal with them again without hesitation.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Beautiful watch and excellent service!

I had been looking to buy a Panerai watch for some time and by chance saw a Tempo & Time advertisement online. I met Simon and Jonathan at their offices and they were great to deal with (friendly, professional, relaxed and honest).
I bought a stunning watch from them complete with box and papers and was delighted with the price. I would certainly use them again and will be recommending Tempo & Time to others.
Darran, Surrey

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Rolex 116610LN

I dealt with Jonathan when I decided to pull the trigger for my first Rolex. Because I can't afford a brand new one he talk me through all the different option I have and I decided on the Rolex Submariner. I couldn't be happier with the selection he recommended and would definitely go back for my next one. He is such a genuine person and I couldn't recommend this company enough.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Amazing service for the purchase of a Rolex Datejust

I was recently purchased a Rolex Datejust from Tempo & Time. The service was 10/10 , Very helpful, friendly and provided all the information I needed. The whole process was quick and easy. I would highly recommend Tempo & Time and I will definitely be using them again in the future.
Amazing !

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I had just purchased my first time piece from Tempo and Time. They are professional and knowledgeable of their product, from the first email to after sales service.
It's very rare to have 2 brothers having so much passion in watches. Will definitely do business with them again.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service!

I purchased my watch from tempo and time and was very impressed with the service and transaction from start to finish. When deciding on my watch a great interest was taken and advice given on all aspects from what I was looking for to my budget and what options I had. I won't hesitate to use them again and I highly recommend.

20 March 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service from very knowledgable gentlemen!

I had been searching for a while to find a dealer that had a friendly and non-pushy approach. After meeting both Jonathan and Simon, I knew that I had finally found what I was looking for. Professional, knowledgable and above all, extremely friendly watch enthusiasts themselves! I can't wait to be able to buy my next piece from them.

20 March 2017
Unprompted review
Show reviews in all languages. (95 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look