For the past two I'm trying to call Jamaica and the message I got is, reconnecting, we are trying to connect to call service. Please call try again in a few seconds. This is the same message I have... See more
Company replied
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See what reviewers are saying
As a cross-cultural missionary deeply involved in Church and mercy missions abroad I have saved hundreds in telephone calls and top-ups because of telephone Jamaica. As a missionary, every dime sav... See more
Telephone Jamaica is easy to use, straightforward, and overall good value for money. So far, I've only gotten positive feedback from friends and relatives whose minutes I've topped up. Well done!
I have been using this program for a while now to topup my girlfriend phone overseas and i never have any issues whatsoever everything went just smooth. I recommend this program to anyone who wants to... See more
Company details
About TelephoneJamaica.com
Written by the company
Founded in 2008, TelephoneJamaica.com is a website dedicated to help Jamaican people living abroad keep a close relationship with their loved ones back home in Jamaica. The services TelephoneJamaica.com offers range from voice credit to mobile recharges.
For more info, visit:
Written by the company
- 24/7 Customer Service
Send credit to Jamaica mobiles in 3 easy steps
TelephoneJamaica - official top-notch service
Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join TelephoneJamaica.com and top up now!
- Trustworthy & secure
- Fabulously easy to use
- 10+ years of excellence
- 24/7 Customer Support
- Instant recharge on the go
- Mobile credit at your fingertips
Contact info
107 Technology Parkway, Peachtree Corners Suite 401, 30092-2909, Atlanta, United States
- +1 678 528 0398
- customerservice@telephonejamaica.com
- telephonejamaica.com
4.5
Excellent
1K reviews
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Vey convenient
Very easy and convenient to call out of the country. Love the mobile recharge feature where you can send prepaid phone credit to family with ease.
7 July 2024
Simple and easy to use for repeat…
Simple and easy to use for repeat users. Good rates and credit delivered promptly
6 July 2024
Very easy to place a order.
Very easy to place a order.
Gives you option to send a text to the recipient so they can see that you have credited their phone.
Affordable rates and offers discounts too.
2 July 2024
That is so quick and easy service for…
That is so quick and easy service for sending credit or pay for internet,I have used it several times from abroad and it’s worked immediately
1 July 2024
The transactions goes through smoothly…
The transactions goes through smoothly without any hiccups.
6 June 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from TelephoneJamaica.com
Hi,
First of all, we have great news for you! Because you've placed many orders on our website in the past, you now have 1,360 Thank You points in your account, that can be converted into $13.60 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section.
As for the calling issue, if you own a smartphone with an Internet connection, you can download our app called KeepCalling. It is available for iOS and Android devices and enables you to make calls easily and fast, by using your phone contacts.
Your TelephoneJamaica team
I love this company!!!
I love this company!!!! I can send phone top ups quick and inexpensively to loved ones in Jamaica in minutes. good job.
1 April 2024
Telephone Jamaica is easy to use
Telephone Jamaica is easy to use, straightforward, and overall good value for money. So far, I've only gotten positive feedback from friends and relatives whose minutes I've topped up. Well done!
24 March 2024
The service is amazing
The service is amazing, very quick to to up your phone and easy to used and it is very convenient to have a service as telephone jamaica.
I will always recommend this service to my friends.
21 March 2024
Service Was Easy And Quick Anyone With…
Service Was Easy And Quick Anyone With Understanding Can Use It.
10 March 2024
took too long
15 February 2024
Reply from TelephoneJamaica.com
Hello,
Thank you for your feedback! Online transaction security is extremely important to us, that's why we use automated and manual systems to confirm proper card authorization. Sometimes this might result in a delay in processing your order, but on the upside you can always be sure that your payments are safe with us. :)
Orders can also be processed with a delay if the operator receives a high number of requests at the same time. We apologize for any inconvenience!
Your TelephoneJamaica team
Bring back the old way
In 2023 TelephoneJamaica.com offered better deals than this year. I had more choices to pick from. Now there is only 3 bundles which I don't like.
Bring back the old options.
14 January 2024
Reply from TelephoneJamaica.com
Hello,
First of all, we have great news for you! Because you've placed many orders on our website in the past, you now have 3,280 Thank You points in your account, that can be converted into $32.80 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section.
Also, thank you for your feedback! It will be taken into account when adding new recharge options in the future.
Your TelephoneJamaica team
The customer service at the Portmore…
The customer service at the Portmore office is very poor.
very inefficient and not helpfull at all
28 December 2023
Reply from TelephoneJamaica.com
Hello,
We think you must be referring to a different company, since we have no office in Portmore and you haven't contacted our customer service team in the past 2 years. We are TelephoneJamaica.com, we offer international calls and mobile credit, and we only run our business online, we have no physical office.
Your TelephoneJamaica team
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