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TelephoneGhana.com Reviews 

244
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Fast transfers, fast refund in case of failure. Could do a little better in pricing per mins.

Rated 5 out of 5 stars

Ever since I started utilizing your services I have never been disappointed. I think that your service charges are reflective. I have never experienced any cheating or disappointment from you. This ma... See more

Rated 5 out of 5 stars

I have been using your services for years now and we’ve been very pleased! We enjoy our time talking, connection is quick and mostly, the clarity of our calls. I’ve also been pleasantly surprised as I... See more

Rated 5 out of 5 stars

This company is the greatest company in the world I can refill my husband's phone and our family in Ghana super fast. Place your order and they receive it quickly in no time. I would not use any other... See more

Company details

  1. Telecommunications Service Provider
  2. Internet Service Provider

About TelephoneGhana.com

Written by the company

Founded in 2008, TelephoneGhana.com is a website dedicated to help Ghanaian people living abroad keep a close relationship with their loved ones back home in Ghana. The services TelephoneGhana.com offers include voice credit and mobile recharges.

For more info, visit:

Written by the company

24/7 Customer Service

Send credit to Ghana mobiles in 3 easy steps

TelephoneGhana - official top-notch service

Get the most out of your mobile recharge service: amazing quality and great customer service. Wait no more, join TelephoneGhana.com and top up now!

  • Trustworthy & secure
  • Fabulously easy to use
  • 10+ years of excellence
  • 24/7 Customer Support
  • Instant recharge on the go
  • Mobile credit at your fingertips

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

244 reviews

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4.6

All reviews

(244)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ever since I started utilizing your…

Ever since I started utilizing your services I have never been disappointed. I think that your service charges are reflective. I have never experienced any cheating or disappointment from you. This makes me glad. Thank you for a great service so far since discovery

2 July 2021
Rated 5 out of 5 stars

Reliable and performing

I have been using TelephoneGhana for nearly one year and am very satisfied.
They are reliable and performing. I only faced a problem once and their help desk was extremely efficient. My problem was instantly solved. Keep up the good work guys :)

27 April 2021
Rated 4 out of 5 stars

I enjoy there services

I enjoy there services , easy to get in touch with and they reply quickly , it would be great if they had money transfer services !!!

30 June 2020
Unprompted review
TelephoneGhana.com logo

Reply from TelephoneGhana.com

Hello,

Thank you for your feedback! We do offer money transfer services, this is our dedicated website: www.sendmoney.com

Your TelephoneGhana team

Rated 1 out of 5 stars

Scammers

Scammers. Paid money and phone credit never arrived.

30 June 2020
Unprompted review
TelephoneGhana.com logo

Reply from TelephoneGhana.com

Hello,

Kindly check the order information you received from our company. The indicated order information belongs to a purchase made in July 2019 and has a successful status (even a reference number has been provided to prove that the amount has been credited to the number you have selected).

Your TelephoneGhana team

Rated 4 out of 5 stars

Happy aside from my calls arbitrarily dropping out from time to time...

Aside from my calls arbitrarily dropping out from time to time, I have found the service of telephoneghana to be quite good!

26 June 2020
Unprompted review
TelephoneGhana.com logo

Reply from TelephoneGhana.com

Hello,

Thank you for your feedback. In order to improve the quality of your calls in the future, please use the star Rating feature available in your Account Activity. By rating each call you can influence the quality of your future calls.

Your TelephoneGhana team

Rated 3 out of 5 stars

Phone Survey

This was the second time I think I used Telephone Ghana. First time the service was quick and great, the second time was rather poor, my friend did not get her credits until I wrote a letter to the company. I had paid but no credits. After my contact I guess they provided the credits. I have not spoken to her yet to find out.

11 May 2020
Unprompted review
TelephoneGhana.com logo

Reply from TelephoneGhana.com

Hello,

AirtelTigo Ghana have confirmed that your order has been successfully processed and the credit has been added to the phone number you chose. Orders can sometimes be processed with a delay if the operator receives a high number of requests at the same time or if it is experiencing technical difficulties. We apologize for the inconvenience!

Your TelephoneGhana team

Rated 1 out of 5 stars

Because my friend having no data…

Because my friend having no data connections and you guys refuse to get my refund

27 April 2020
Unprompted review
TelephoneGhana.com logo

Reply from TelephoneGhana.com

Hello,

We checked our system and the recharge you are indicating is successful, therefore we will not be able to cancel it since the amount was sent to the operator as requested.
Please note that refunds are not possible if incorrect information is entered and the order is successfully processed.

Your TelephoneGhana team

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