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See what reviewers are saying

Rated 5 out of 5 stars

Thank-you Peter & Leo, for making pick-up so smooth and easy! I appreciate you coming-in on Canada Day Holiday in early evening, so I can pick-up the Segway ES4. Leo was very friendly and helpful:... See more

Company replied

Rated 5 out of 5 stars

Omg! It’s so easy to fold n carry anywhere. I never expected this scooter will change my life style this much. Especially, it is perfect to get groceries n explore my neighborhood during this pandemic... See more

Rated 5 out of 5 stars

Amazing customer service, Lio was so nice and friendly. The scooter itself is amazing, feels nice, sturdy, and smooth on the streets. i love how the functions aren't tied to only using Bluetooth app... See more

Company replied

Rated 5 out of 5 stars

Great service and product! The staff really care about your experience and provide fast support.

Company details

  1. Electronics Store

Information provided by various external sources

Located in Toronto, TekTrendy is Canada's premium electric scooters and innovative electronics destination. We offer fast and free shipping with dedicated customer support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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Rated 5 out of 5 stars

Great Customer Service!

Great Customer Service!

To be purchasing something at that price level and for a product that I planned to use as a mode of transportation, I felt I had to find a reliable seller. I couldn't just buy the cheapest product from anyone. Once I saw TekTrendy's thoroughly researched and informative website, I knew I would feel comfortable with purchasing from them. I ordered just before lunch and it was available to be picked up THAT EVENING! Leo even helped me carry the box all the way to the car! He offered so much advice right away and assured me that if I had any questions I could reach out to them. So right after my first ride on my scooter, I was able to chat online with Peter who offered me a lot of tips and suggestions. I've had no issues with the scooter so far (except to keep practicing) and it has been extremely fun. Thanks TekTrendy!

30 November 2020
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Reply from TekTrendy

Thank you so much Katherine - really appreciate you taking the time to share this :-). Hope you're loving your scooter and always here to help!

Rated 5 out of 5 stars

Great service and good products!

Great service and good products!! Thank you

28 November 2020
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Reply from TekTrendy

Patrick - thank you very much for your repeat business, we're happy to hear you're enjoying your Ninebot Max and Xiaomi Pro 2 :)

Rated 5 out of 5 stars

Responsive and close support

All I can say is that I received quick, responsive and direct support whether at the moment of purchase and picking up my order, or whenever I had an issue with my scooter. I contacted Tektrendy via the live messaging on the website and later Leo came over to check the issue I had, and came back another day to bring me another scooter after our chat over the phone.

To this day, I am fully satisfied with the support I received with the scooter purchase. I hope that if anything else happens with the scooter in the future, I would get the same level of support and responsiveness.

I give 5 stars as a review.

21 November 2020
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Reply from TekTrendy

Thank you, Hatem! Hope the Max is serving you well as a commuter vehicle :)

Rated 5 out of 5 stars

Best In Toronto!

Solid 5 star!!! Couldn't ask for more, they've done an amazing customer service. Satisfied with my scooter, I love it. Good price, it was more expensive in other stores.

5 November 2020
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Reply from TekTrendy

Thank you Jerome, your review is incredibly appreciated :-). Enjoy the scooter!

Rated 5 out of 5 stars

Excellent Value

The ES Commute is our first e-scooter. We had some questions both before and after we picked up the scooter. The TekTrendy team was very responsive to our inquiries. They answer both chat and e-mails very quickly. The 10 inch tires plus suspension provide a very smooth ride. It’s a lot of fun! We highly recommend TekTrendy and the ES Commute.

30 October 2020
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Reply from TekTrendy

Raymond - kind words like this mean the world to us! Thank you for your support and ride safely! :)

Rated 5 out of 5 stars

Ximi pro 2

They
Were very good and helpful when it came to paying then pickup was great brought scooter right out to car got a free storage bag and tire and explained bout the scooter in details very helpful thank you very much I ride it now everyday I love it 🥰

27 October 2020
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Reply from TekTrendy

Glad you're enjoying your Xiaomi Pro 2, thanks for the kind words! :)

Rated 4 out of 5 stars

Very helpful and knowledgeable

Very helpful and knowledgeable. Only reason for not giving five stars was the payment/confirmation process was a bit of a pain.

17 October 2020
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Reply from TekTrendy

Thanks for letting us know and we will keep improving our payment/confirmation process. :)

Rated 5 out of 5 stars

Great buying experience

Great buying experience, everyone at TekTrendy was super helpful. I would totally recommend TekTrendy to anyone who is looking to buy E-Scooters.

2 October 2020
Unprompted review
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Reply from TekTrendy

Thank you David and have fun scootering around! :)

Rated 5 out of 5 stars

Tek Trendy ES Commute is pretty good…

Tek Trendy ES Commute is pretty good item and i
am satisfied with it.
Employees explained me very well and i was very happy to meet them!!

13 September 2020
Unprompted review
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Reply from TekTrendy

Thank you so much for your feedback, Jaehwan! Hope you enjoy the ES Commute so far!

Rated 5 out of 5 stars

Loved the service

Loved the service. They know what they are doing. ⭐️ ⭐️⭐️⭐️⭐️

3 September 2020
Unprompted review
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Reply from TekTrendy

Thank you Ahbi for your feedback. Hope you enjoy scootering around over the long weekend! :)

Rated 5 out of 5 stars

Super service

Super service and nice people.

2 September 2020
Unprompted review
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Reply from TekTrendy

Thank you very much Julien - your review is very much appreciated!

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly staff and scooter arrived earlier than expected. Great experience, thanks a lot!

2 September 2020
Unprompted review
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Reply from TekTrendy

Thank you very much Hassan - really appreciate you taking the time to share this, means a lot to us!

Rated 5 out of 5 stars

Issues at first

I had some issues with ninebot max not being able to start up and accelerate. Fortunately peter helped out at TrekTrendy and I was able to have it repaired and sent back faster than I expected. I am enjoying the ninbot max!

27 August 2020
Unprompted review
TekTrendy logo

Reply from TekTrendy

Thank you for your feedback, Kim! Enjoy your Max.

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