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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, clear communication, and friendly demeanor, often highlighting specific team members for their excellent service. Many people appreciate the efficiency and speed of repairs, with numerous accounts of vehicles being returned in excellent working condition, often ahead of schedule. However, some customers also noted issues with the quality of work and the product received. A few people reported that their cars were returned with new problems, such as engine lights on, oil leaks, or disconnected cables, suggesting a lack of thorough testing. There were also instances where repairs took longer than initially promised.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and reliable work, especially for... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team for being... See more

Quality

Consumers find quality to be ambiguous. Some reviewers report excellent standards, with their cars driving... See more

Product

Reviewers highlight ambiguous aspects of product. Some customers reported positive outcomes, such as their... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent service and honest advice I’ve used TEG Repairs a couple of times now and have always been impressed. They’re reliable, explain things clearly, and don’t push unnecessary work. Aaron and... See more

Rated 5 out of 5 stars

TEG Repairs carried out a full gearbox rebuild for me after I was having issues with slipping and delayed gear changes. They explained everything clearly, kept me updated throughout, and the car now d... See more

Rated 5 out of 5 stars

TEG REPAIRS is definitely the best. From the beginning to the end. Aaron and Vince are very patient and understanding with their clients. They explain everything you need to know before proceeding wi... See more

Rated 5 out of 5 stars

We took our car to Teg as we had a issue with the timing chain on our vauxhall astra the service was carried out fairly and arron and the team picked the car up and dropped it off at no extra cost.... See more

Rated 5 out of 5 stars

I cannot describe how happy I am with teg repairs. They fixed my timing chain for my Land Rover discovery and did an amazing job.

Rated 5 out of 5 stars

Excellent service, my car was collected as promised and I was sent pictures of the parts that needed replacing showing how worn they were. The car was returned to me later the same day,all works compl... See more

Rated 5 out of 5 stars

Timing chain on my Land Rover discovery was done smoothly and quickly. Cannot thank teg enough for getting me back on the road during the festive period.

Rated 5 out of 5 stars

Fast and excellent service. I have used TEG repairs for an MOT, service and to fix my aircon now and each time they completed the work to an excellent standard and in a very timely manner. I would u... See more

Rated 5 out of 5 stars

Highly recommend. I have a BMW 1 series and had to have complete engine rebuild due to timing chain failure and damage it made to the engine. These guys are very trustworthy and efficient, made me fee... See more

Rated 5 out of 5 stars

I would like to thank TEG repairs for fixing my cvt gearbox in less than 3 days. I was initially sent to main dealer quotes 9000. I was advised to put a brand new gearbox. I found teg online picked up... See more

Rated 5 out of 5 stars

LAND ROVER EVOQUE TIMING CHAIN My car broke down on 01/03/2025. I approached my local garage to have a look but unfortunately they were not able to do such a big job. I found TEG repair online. They... See more

Rated 5 out of 5 stars

What can I say about Teg repairs… they are professional,honest,reliable and very competitive. I would like to thank Teg repairs for helping me to rebuild my gearbox.

Rated 5 out of 5 stars

Thanks so much for helping to fix the gearbox on my car and explaining what needed to be done.

Rated 5 out of 5 stars

Had a timing chain done by theses guys on a q8 and the service has been second to none!! So just wanted to say a big thank you to Aron and the team at TEG Thanks Damien Fell

Rated 5 out of 5 stars

They rebuild my cvt gearbox did a pretty good job been working for past 1 year now thank you again

Rated 5 out of 5 stars

had my car in recently for a gearbox repair and the work was completed very quickly! would recommend to anyone :)

Rated 1 out of 5 stars

It all went smoothly until we paid over 6k for a new engine! They returned the car with engine light on. Didn’t take any responsibility after, saying it was an electrical problem! Well after countless... See more

Rated 1 out of 5 stars

Had a timing chain replacement done. Didn't fit it properly, now have a serious oil leak from the crankshaft that they have caused. Give up. Steer clear!!!!! Awful awful awful

Company replied

Rated 1 out of 5 stars

Very disappointing experience with TEG Repairs. I was told my Citroën C3 actuator repair would take 2 weeks, but it took 4 weeks. On 19 Feb I was told the car was ready and asked to make payment... See more


Company details

  1. Auto Repair Shop

Written by the company

Experts in Major Engine and Gearbox Repairs


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

My can chain had gone on my F pace Jaguar…

My can chain had gone on my FP Jaguar so I contacted TEG repairs the gentleman I spoke to Vincent was very helpful and put me at easy by advising me they would collect my car and would replace my cam chain both Vincent and Aaron kept me informed regarding the repairs right up to having my car transported back to me.They are a very helpful and trust worthy company that I highly recommend and would definitely use again very professional company

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Gearbox repair

TEG quoted competitively and fixed my gearbox with no issues!

Would highly recommend and will definately come here again for any future issues I run into.

Thanks!

19 August 2025
Unprompted review
Rated 5 out of 5 stars

I would like to thank TEG repairs for…

I would like to thank TEG repairs for fixing my cvt gearbox in less than 3 days. I was initially sent to main dealer quotes 9000. I was advised to put a brand new gearbox. I found teg online picked up the car took it to one of the specialist they work with fixed it within 3 days for 1/3 of the cost. Thank you again

4 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, my car was collected as promised and I was sent pictures of the parts that needed replacing showing how worn they were. The car was returned to me later the same day,all works completed for a very competitive price. Highly recommend.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Fast and excellent service

Fast and excellent service.
I have used TEG repairs for an MOT, service and to fix my aircon now and each time they completed the work to an excellent standard and in a very timely manner. I would use them again and very much recommend them!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and honest advice

Excellent service and honest advice

I’ve used TEG Repairs a couple of times now and have always been impressed. They’re reliable, explain things clearly, and don’t push unnecessary work. Aaron and Vince are friendly, and the communication is spot-on. Highly recommend them if you want a trustworthy garage who don’t rip you off!

1 January 2025
Unprompted review
Rated 5 out of 5 stars

LAND ROVER EVOQUE TIMING CHAIN

LAND ROVER EVOQUE TIMING CHAIN
My car broke down on 01/03/2025. I approached my local garage to have a look but unfortunately they were not able to do such a big job. I found TEG repair online. They got my car back on the road after 4 days. I could not be any happier. Thank you Teg

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. I have a BMW 1 series and had to have complete engine rebuild due to timing chain failure and damage it made to the engine. These guys are very trustworthy and efficient, made me feel at ease as it can be hard to know who to trust with your car but you can 100% with these guys. They picked up my car and I had it back in a week, good as new. Thanks Aaron and Vincent for your help!

15 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Helped me out to get an emergency repair and MOT retest at one of the most busiest times of the year

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Engine repairs (Toyota Rav4).

I came to know about TEG Repairs on Google search. My car (Toyota Rav4) had developed an engine problem. It needed an engine replacement according to the local mechanic/garages in the area I live. Unfortunately none of garages could do the job. I had a phone call with Vincent over the phone. He gave me a few possibilities that could have been the problem. The diagnosis was handled in a highly professional manner. I was left with no doubt that they would do a professional job. It gave me confidence to entrust TEG Repairs to do the work on my car. The pairs were done with the time frame as promised. There was a bit of delay due to a seal that happened to leak when car was tested. The seal was coming from Toyota, which caused the delay. I had the car back in October. I drive car everyday and it drives very smooth. I have not had any issues, so far, touch wood. TEG Repairs gave me a one year warranty or 12,000 miles, whichever comes first. The communication was smooth and professional during the repairs. I would get updates on the progress at different stages. The car was picked up from my house and dropped off after the repairs. The car was delivered with no marks or scratches. TEG Repairs has since made a follow-up to find out if the car is performing well. I was impressed by the after sales service 👏. I would recommend anyone to TEG Repairs.

22 January 2025
Unprompted review
TEG Repairs logo

Reply from TEG Repairs

Hi Donald,

Thank you so much for sharing your detailed experience with TEG Repairs! We’re thrilled that we could provide a professional and trustworthy solution for your Toyota Rav4’s engine problem, especially after the challenges you faced with other garages.

It’s wonderful to hear that the diagnosis, repairs, and communication throughout the process gave you confidence in our work. We’re glad the slight delay due to the seal was resolved efficiently, and it’s fantastic to know your car has been running smoothly since October!

We pride ourselves on after-sales service, and it’s great to hear you appreciated our follow-up. Your recommendation means so much to us, and we’re here whenever you need assistance in the future. Thank you for trusting TEG Repairs! 😊🚗✨

Kind Regards,
John

Rated 5 out of 5 stars

Timing chain

My timing chain was rattling in my Vauxhall corsa. After speaking to a few places I really felt at ease speaking with Aaron at TEG. They collected my car the next day and I had the car back 2 days later as good as new. Really great service and really lovely, helpful people. Thank you!

6 August 2024
Unprompted review
TEG Repairs logo

Reply from TEG Repairs

Hi Zara,

Thank you for your wonderful review! We’re so pleased we could put your mind at ease and get your Vauxhall Corsa back to you as good as new. It’s great to hear Aaron and the team provided such a smooth and helpful service, from collection to repair. Your kind words mean a lot to us, and we’re here whenever you need us again. Thank you for choosing TEG Repairs! 😊🚗✨

Kind Regards,
John

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. After a freak engine incident and a horrendous quote from our main dealer we started looking for alternatives and found TEG. They arranged collection and delivery of the vehicle and were utterly transparent and efficient with communication. Repair came with a guarantee and 3+ months later repair is absolutely solid. Thoroughly recommended.

19 September 2024
Unprompted review
TEG Repairs logo

Reply from TEG Repairs

Hi Bruce,

Thank you for your fantastic review! We’re so pleased we could provide a reliable and cost-effective solution after your engine incident. Transparency and efficiency are at the core of what we do, so it’s great to hear you appreciated the clear communication and collection/delivery service. Knowing the repair has stood the test of time makes us even happier! Thank you for recommending us, and we’re here anytime you need us. 😊🚗✨

Kind Regards,
John

Rated 5 out of 5 stars

If only I found them first!!

My car broke down back in November - my local garage had the car there over a month before telling me they couldn’t help because it had a major engine fault. I then had it taken into another garage who gave me a cheaper quote and they increased the quote by £4000 once it arrived!! After getting the car back from them I got in touch with TEG - from start to finish they have been excellent - they gave me a price to rebuild my engine before collecting the car and stuck to it after fully diagnosing when it arrived. The car was all complete and back to me within one week and is now running better than I ever remember it being. I did have a couple of cheaper quotes but reading small print they would have all increased, thankfully I learnt my lesson the first time. Thanks Vince, I’ll be in touch when my next service is due!

6 January 2025
Unprompted review
TEG Repairs logo

Reply from TEG Repairs

Hi Neil,

Thank you for sharing your experience in such detail! We’re so glad we could step in and help after the challenges you faced with other garages. It’s fantastic to hear that Vince and the team provided a clear, honest quote and stuck to it, getting your engine rebuilt and back to you in just a week. Knowing your car is running better than ever makes us so proud of our work! We look forward to helping you again when your next service is due. Thanks for choosing and trusting TEG Repairs! 😊🚗✨

Kind Regards,
John

Rated 5 out of 5 stars

Great customer service,

Great customer service,

Repairs arranged and completed quickly

I will be using them again

7 January 2025
Unprompted review
TEG Repairs logo

Reply from TEG Repairs

Hi Jake,

Thank you for your kind review! We’re so pleased to hear you were happy with our customer service and the speed of your repairs. It’s always our goal to make the process as smooth and efficient as possible. If you ever need us again, we’ll be here to help! 😊🚗

Kind Regards,
John

Rated 5 out of 5 stars

I couldn't be happier with the service…

I couldn't be happier with the service I received from TEG Repair! From start to finish, the team was professional, knowledgeable, and incredibly efficient. They quickly diagnosed the issue, explained everything in clear terms, and provided a cost-effective solution. The repair was done on time, and the quality of the work was outstanding.

30 November 2024
Unprompted review
TEG Repairs logo

Reply from TEG Repairs

Hi Joel,

Thank you so much for your amazing feedback! We’re thrilled to hear that you had such a positive experience with us. It’s great to know our team’s professionalism, knowledge, and efficiency made the process smooth and stress-free for you. Your satisfaction with the quality of our work and the timely repair means the world to us. We’re always here to help whenever you need us again. 😊🚗✨

Kind Regards,
John

Rated 5 out of 5 stars

Great service, Great Price!

Just had my car back delivered and really happy with my engine repair.

I had been to ford who told me I needed a replacement and quoted me £9,000. Had my car collected and looked at by TEG and they found my engine was repairable and saved me over £5000!!! Thanks to Vince (Very Helpful), Aaron and the team. 100% recommend!

14 October 2024
Unprompted review
TEG Repairs logo

Reply from TEG Repairs

Hi Adam,

Thank you for sharing your experience! We’re so pleased we could repair your engine and save you over £5,000 compared to the Ford quote. It’s great to hear that Vince, Aaron, and the team were able to help and provide such excellent service. Your recommendation means the world to us, and we’re here whenever you need us again. Thanks for trusting TEG Repairs! 😊🚗✨

Kind Regards,
John

Rated 1 out of 5 stars

Poor experience

With hindsight, I feel I was pesuaded to have a 'new' engine when it wasn't necessary- nothing was written down- all over the phone. Poor communication- I had to ring every day for news on progress (job took over three weeks). Although 'new' engine ok, other issues relating to fitting have since cropped up & there doesn't appear to be a company complaints process to access. All in all, would not use again or recommend.

29 August 2024
Unprompted review

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