The app stopped working 90 minutes ago. A black screen, no automated email response from my email to their support team. All very ominous - paid an annual subscription so if they’ve gone under, won’t... See more
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Tonight, 11/08/2026, I am unable to use the teeveeing app on my TV or phones. just keep getting an error message stating server unreachable. Nothing via email. I am unable to log into their website.... See more
The app has stopped working just a black screen no answer from auto email, paid for a year subscription up too January 2027 looks like money down the drain
Teeveeing was unaccessible on March 1. Emailed support and they're not available until Mon. That's strange in itself, because support was previously available 24/7. I am glad to say that Teeveeing was... See more
Company replied
Company details
Written by the company
Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.
Contact info
11 Zinonos Sozou street , 1075, Nicosia, Cyprus
- support@teeveeing.com
- teeveeing.com
2.6
Poor
398 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The sign in doesnt work tonight 16th…
The sign in doesnt work tonight 16th July...its really irritating. Im using a VPN. It worked earlier, now not! Its crazy and customer response only available until 5pm..in my experience the problems all happen later. Needs to be attention 24/7...
16 July 2024
Unprompted review
Reply from Teeveeing
We apologize for the inconvenience you've encountered with the sign-in process. Your feedback is valuable to us, and we're sorry to hear about the frustration caused. We're committed to improving our service and ensuring it works seamlessly for you, regardless of the time. Please email us at support@teeveeing.com with more details so we can assist you further and address this issue promptly. Thank you for bringing this to our attention.
No Rugby
Why is it since the Name changed from TV Mucho to TEEVEENING that I cant watch the Rugby, it was always available with TV Mucho, to day I cand see the Rugby Match between my Counry Ireland and South Africa to day, WHY, I would appreciate an Early Reply, verry disappointed Customer.
13 July 2024
Unprompted review
Reply from Teeveeing
We apologize for the inconvenience and understand your frustration. We're committed to providing access to a wide range of content, including Rugby matches. Please email us at support@teeveeing.com with your details so we can investigate this issue and resolve it promptly for you. Your satisfaction is important to us, and we appreciate your patience as we work to address this matter.
Cannot sideload onto firestick
Cannot sideload onto firestick. No response to email so cancelled subscription, I thought. Have charged me again. Nothing on the app to cancel as it states there is. Have emailed again and awaiting response. Not happy. Please don't respond with what appears to be your standard response....
14 June 2024
Unprompted review
Reply from Teeveeing
We deeply apologize for the frustration you've experienced. We're committed to resolving this issue promptly. Please email us at support@teeveeing.com with your details, and we'll ensure your subscription is canceled and address any charges. We appreciate your patience and will work to resolve this matter as quickly as possible. Thank you for bringing this to our attention.
Absolutely disgraceful
Absolutely disgraceful, it works during the day then at night it won't load. I have paid good money for this product and you can't deliver. 3 months now or however it is since you took over TV Mucho utter utter disgrace. I told you to boost your signal, that is all it will take. Do it and Trust Pilot will not be full of complaints. Why is YouTube and Netflix not in this dreadful state?
11 July 2024
Unprompted review
Reply from Teeveeing
Thank you for your feedback, and we sincerely apologize for the inconvenience you've experienced. We want to assure you that we've made improvements to our service and are continuously working to enhance your viewing experience. We understand your frustration and appreciate your patience as we address these issues. If you continue to encounter problems, please reach out to our support team so we can assist you further. Thank you for bringing this to our attention.
Terrible customer service
Terrible customer service. Company doesn't do what it says in the publicity.
10 July 2024
Unprompted review
Reply from Teeveeing
We apologize for any dissatisfaction you’ve experienced with our service. Please note that our customer support department is available Monday to Friday, 8 AM to 5 PM GMT+1.
We strive to meet the expectations set in our publicity, and we are sorry to hear that we fell short in your case. Please contact us within our operating hours at support@teeveeing.com, and we will do our best to address your concerns and provide a resolution.
Thank you for your feedback.
Have had no Live TV or TV Guide since…
Have had no Live TV or TV Guide since Friday just a blue screen. Sending emails is a complete waste of time because just ignored and no help whatsoever. Crap customer service just like their app.
28 June 2024
Unprompted review
Reply from Teeveeing
We apologize for the inconvenience you've experienced with our service. Our customer support department is available Monday to Friday, 8 AM to 5 PM GMT+1. We strive to respond to all inquiries as quickly as possible during these hours.
We understand how frustrating it can be to face issues with Live TV and the TV Guide. Please ensure that you contact us within our operating hours at support@teeveeing.com, and we will be more than happy to assist you in resolving this matter promptly.
Thank you for your patience and understanding.
Nothing but problems
Response to reply from TeeVeeing to address the lying response.
I just checked and it still is €99.99 not €89.99 that you’ve stated here in your response and my account was purposely shut down by one of your staff, he knows who he is, and then I mentioned this was fraud because I paid for it, then you turned it back on when there was days left from a few months remaining. According to the Spanish police you are fraudsters, and I did contact you and you did nothing for me, but give me the runaround, and close down my account.
I have proof back to back everything up I’m stating, too bad you can’t add photos.
—————————————————————
My initial review:
They are beening investigated by the Spanish police. They are scammers fraudsters They closed my account two months early without any explanation or refund of which is fraud. They blocked my response so all emails get bounced back, when I’m paying for a service?
My story; I had no access to my account to turn off order renew, no one seems to address it and went ignored, probably hoping for a payment July 6th!? I’m going to be contact my credit card to make sure billing doesn’t go through from TVMUCHO, PZAZ, or TeeVeeing pick a name, same company many name changes.
This service has more than double in price since I joined in 2019 and I’m not paying the new increase to €99.99!
I’ve was asking since April to stop my auto renewal but it still is ON and I don’t have access!? It was OFF and I received a cancellation letter when I did, but since your update it has been reactivated. Yet to receive assistance with this because it has been ignored so I’ll be contacting my credit card company so I’m not billed.
With now TeeVeeing taking over after TVMUCHO/PZAZ price has gone up and service down. It’s just way too expensive now for the buffing slow service you get now for expat tv so I’ll go elsewhere! I looked at the 25% off but that doesn’t even work, and takes a long time for reply’s so I gave up. No accessibility to your account works, No access allowed!
Like I say prices went up since I started in 2019, it was €48.00 EUR for Expat TV, then it went up to €71.88, €89.99 now they want €99.99. It’s laughable and not happening. It’s gone up from €48.00 since the pandemic!
I will be contacting my credit card company if this goes ignored any longer, since this has been ignored since April, cancel my auto renewal I’m not paying €99.99 for this glitchy service. The Spanish police are interested in my experience so I won’t be holding back since the way things went down
5 July 2024
Unprompted review
Reply from Teeveeing
We want to address your concerns and clarify that we are not scammers or fraudsters. If you had issues with your account, please email us at support@teeveeing.com, and we will be happy to assist you.
Our annual membership costs €89.99, not €99.99 as mentioned. We strive to provide the best service and support to our customers.
Regarding your account being closed early, we apologize for any inconvenience this may have caused. We are committed to resolving this issue and ensuring that you receive the service you paid for.
Signed up on 17th June
Signed up on 17th June. Worked fine on holiday in spain. Now back in UK. Nothing working. Just get the satellite symbol. Less than 2 weeks out of 52. Not good service.
29 June 2024
Unprompted review
Reply from Teeveeing
We're sorry to hear about the issues you're experiencing since returning to the UK. We understand how frustrating this must be, especially after having a positive experience initially.
Please email us directly at support@teeveeing.com with your account details, so we can look into the problem and get your service back up and running as soon as possible. We appreciate your patience and are committed to resolving this issue for you.
Unbelievably bad for months now
Unbelievably bad for months now, but at a total loss tonight, in fact every night, dont know what I am saying, just no recordings come through until late at night, live TV tonight literally only one channel working, itv and thats football, no idea what I am paying for
26 June 2024
Unprompted review
Reply from Teeveeing
We are deeply sorry for the ongoing issues you've been experiencing with our service. Your frustration is completely understandable, and we want to assure you that we are committed to resolving these problems.
Please email us directly at support@teeveeing.com with your account details so we can investigate the issues with your recordings and live TV channels immediately. We appreciate your patience and will work diligently to ensure you receive the service you deserve.
Can’t contact teeveeing by email
I’ve been a customer of TVMucho and teeveeing for a couple of years.I’ve been trying to renew my contract and pay for the expat one for another year. I have only managed to get the free 15 minutes a day. I can’t get past the payment and detail page….comes up with warning server error.
Please don’t tell me to email support team as I’ve already done that and it bounced back.
This appears to be the only way to contact you.
Regards Ellen Baker
26 June 2024
Unprompted review
Reply from Teeveeing
We sincerely apologize for the difficulties you've encountered while trying to renew your contract. We understand how frustrating this must be and appreciate your patience.
Given the issue with our support email, please try reaching out to us at support@teeveeing.com
No customer service. Working ok till a server went down here…
Working ok till a server went down here in italy, once repaired they told me to reinstall the app, IT WILL NOT reinstall, emailed teeveeing twice with NO reply ?
Seems they are happy to take your money without any customer service GGggrrrr
25 June 2024
Unprompted review
Reply from Teeveeing
We apologize for the inconvenience and frustration you've experienced. Your feedback is important to us, and we want to ensure that your issue is resolved promptly. Please email us directly at support@teeveeing.com so we can assist you further and address this matter as soon as possible.
Thank you for your patience and understanding.
Slowly but surely they are getting back…
Slowly but surely they are getting back to giving good service. Had an issue with no icons on live tv or tv guide, but now they are back.
Still have an issue with some of my recordings with no delete button to delete them but hey ho, they are getting there.
SPOKE TOO SOON, 2 DAYS LATER AND THE ICONS ARE GONE AGAIN !!!
BLACK MARK TEEVEEING
25 June 2024
Unprompted review
Reply from Teeveeing
Thank you for your feedback, and we apologize for the ongoing issues you've experienced. We understand your frustration and are committed to resolving these issues promptly. Please email us at support@teeveeing.com with more details about the missing icons and the problem with the delete button so we can investigate and address these issues for you. Your satisfaction is important to us, and we appreciate your patience as we work to improve our service.
App hasn't worked for a few weeks now…
App hasn't worked for a few weeks now but of course I'm still being charges.
Trying to cast to my chromecast,connects but nothing on the screen.
3 April 2024
Unprompted review
Reply from Teeveeing
We apologize for the inconvenience you've encountered with our app and the ongoing charges despite the service not working as expected. This is not the experience we want you to have.
Regarding the issue with casting to your Chromecast, we understand how frustrating this can be. Please reach out to our support team at support@teeveeing.com so we can assist you in resolving this matter promptly.
Once again no channels are working on laptops
Once again no channels are working on our laptops but are working perfectly on tablet & mobile. This issue was fixed by them about a week ago but it seems that it is happening again here in Greece!! They suggested previously using a different browser with a free VPN which we installed and it was working well until today. Even on the alternative browser with VPN installed there are no channels working. Very frustrating again and needs sorting as soon as possible.
24 June 2024
Unprompted review
Reply from Teeveeing
Thank you for bringing this to our attention. We apologize for the inconvenience you've experienced with our service on your laptops, despite it working well on your tablet and mobile devices.
We understand the frustration this issue has caused, especially after it was previously resolved. Please contact our support team at support@teeveeing.com so we can investigate and address this matter promptly for you in Greece.
Thank you for your patience and cooperation as we work to resolve this.
No TV, unable to access my account, helpless
I have been unable to watch TV since the end of May and I can no longer access my account, which means that I cannot cancel my subscription and get a refund for the months that I paid in advance in January.
From my ipad, if I type their address I get the page about their site being seized by the Spanish police. From my computer I manage to get to the login screen but it doesn’t accept my password and when I tried to change it, it tells me that there’s an unexpected error and that I have tried too many times.
I want to cancel my subscription and I want my money back.
22 June 2024
Unprompted review
Reply from Teeveeing
We apologize for the inconvenience you've experienced with accessing our service and managing your account. We understand your frustration and we're committed to resolving this issue promptly.
Please contact our support team at support@teeveeing.com so we can assist you with canceling your subscription and processing a refund for the months affected. We are actively addressing technical issues and appreciate your patience during this process.
Thank you for bringing this to our attention and for your understanding.
As Trustpilot continues to be the only…
As Trustpilot continues to be the only way to get Teeveing to respond (they don't respond to messages sent to their Support email), I am desperately trying to get my money worth. I even provided the proof of my subscription payment and now the system tells me "please provide a valid email address" whenever I try to log in. Which means I can't even try to get a new password. I have tried with 3 different VPNs, to no avail. I just don't understand why some people continue to get the service they paid for, while others like me are left stranded with AI-generated sorry messages. Can Teeveing (some guy named Rich??) get this fixed please?
22 June 2024
Unprompted review
Reply from Teeveeing
Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience you've experienced with our support channels and login issues. This is not the level of service we aim to provide.
Please accept our apologies for the delay in responding to your messages and the difficulties encountered with accessing your account. We are actively looking into this issue and would like to resolve it promptly for you.
Could you please reach out to us directly at support@teeveeing.com? We are committed to assisting you and ensuring you receive the service you paid for. Your patience and cooperation are greatly appreciated.
Have had similar problems to all the…
Have had similar problems to all the people below, and cancelled my subscription. To give them their due, they issued a full refund of my annual subscription within a few days, Hopefully this service, which used to be excellent, will be back up and running at some stage.
21 June 2024
Unprompted review
Reply from Teeveeing
Thank you for sharing your experience with us. We apologize for the inconvenience you faced. We're glad to hear that our customer support team issued a full refund promptly upon cancellation.
If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to contact our support team. We hope to restore your confidence in our service in the future.
Clunky sign in screens, multiple sign ins needed
When it does work it is fine. I have not experienced the outages others seem to have had. My biggest gripe is with the login system and on screen navigation. It is very clunky. Today I had to put my password in again and it came up with the message - you've tried too many times etc...wait x minutes. So I signed in on my PC with the same password and it went straight through. Back to the TV and signed in and it went through. But I had a sign in screen come up, I filled that in and then it puts you through to a screen with the stations but also a banner giving you the free 15 minutes, or, yep...sign in. Signed in again and got through. It doesn't help that my Sony has a clunky signing in "keyboard". But every time this happens I really want to cancel but it is the only way of watching the Rugby I want to catch.
20 June 2024
Unprompted review
Reply from Teeveeing
Thank you for your detailed feedback. We're glad to hear the app works well for you when it does. We apologize for the inconvenience with the login system and on-screen navigation. Your experience sounds frustrating, especially with repeated sign-ins.
Please email us at support@teeveeing.com so we can look into this issue further and improve your experience.
Buffering
Hi, reported in May reference buffering, it seems to happen at 08.00am every morning, could you please help with this problem. Regards
19 June 2024
Unprompted review
Reply from Teeveeing
Thank you for bringing this to our attention. We apologize for the buffering issue you're experiencing at 8:00 AM every morning.
Our technical team is investigating this specific issue to provide a resolution promptly. In the meantime, please ensure your internet connection is stable and consider checking your device settings or using our troubleshooting guide.
If the issue persists, please contact our support team directly at support@teeveeing.com for further assistance.
Renew of contract
I do understand some of the problems Teeveeing are going through here in Spain.
I have decided today to "RENEW" my contract for another year.The main reason being, is the Recoding facility now appears to be working well,which i do use nearly everyday.
I just hope they win the battle with The Spanish Police and we eventually go back to normality!!
👍
17 June 2024
Unprompted review
Reply from Teeveeing
Thank you for your continued support and understanding during this challenging time in Spain. We're glad to hear that the recording feature is working well for you, and we appreciate your decision to renew your contract with us.
Rest assured, we are committed to resolving any ongoing issues, including our efforts with the Spanish authorities, to ensure a return to normalcy for all our users.
If you have any further feedback or need assistance, please don't hesitate to reach out.
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