Teenytrove Reviews 

95
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 37 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the beautiful jewellery designs, stating that the products look stunning and match the advertised photos perfectly. Many consumers deeply appreciate the dainty details, sparkling stones, and overall wonderful craftsmanship of the items they purchased online. Some reviewers were not happy with long delivery delays, noting that shipments took significantly longer than initially promised by the store. A few people also mentioned receiving incorrect sizes or experiencing total unresponsiveness when attempting to contact customer support for help. Additionally, shoppers pointed out issues regarding orders arriving damaged or failing to turn up altogether without any tracking updates.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing their purchases as stunning and... See more

Quality

Users describe positive interactions with quality, noting that the jewellery designs are stunning and look... See more

Order

Customers consistently note ambiguous experiences with order processes, highlighting both positive and... See more

Delivery service

People report ambiguous experiences with delivery service, highlighting a sharp contrast in waiting times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love the ring and bracelet ring fits thumb as well as fingers . Nice statement a d bracket is gorgeous to. Really pleased 😊

Rated 5 out of 5 stars

No problems with delivery. The ring is beautiful and I wore it when we had breast cancer awareness at my work.

Rated 5 out of 5 stars

I absolutely LOVE my order I received. Everything was exactly as described on Facebook and I will be shopping there again.



Contact info

3.4

Average

TrustScore 3.5 out of 5

95 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(95)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolute SCAM

Absolute SCAM. Bough a mug that looks nothing like advertised. Paypal wasn't a help either to get money back. Do not buy

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely ridiculous company

Absolutely ridiculous company! Sterling silver ring.. NOT A CHANCE.. I had the ring on for less the 3 hours and I noticed my finger going green. I took the ring off and it had already started turning a brass colour! I asked for a refund/ new ring and explained my concerns.. they said that I needed to look at the care instructions.. I explained that I had only had the ring on for 3 hours and that I love rings and how to look after them! I have had sterling silver rings for years that still have not turned my fingers green and I look after them. It’s taken at least 5 emails with responses basically just fibbing me off to then get offered a 10% refund which is a JOKE and I refused this aswell. I will be reporting this company to as many people as possible as the jewellery sold is not cheap and IT IS NOT EVEN STAMPED!! And they are still trying to tell me it is real sterling silver. DO BOT ORDER FROM HERE!

1 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolute SCAM

Absolute SCAM. The cups look nothing like the images, they are resin with steel liners and look to have been painted by 2 year olds. Look at my profile pic to see the item. They offered a 10% refund which i refused, they then offered a 50% refund, again refused. To fully refund they demand the goods are returned, at my cost, even though I have sent pictures of both the cups recieved and the pictures they show. PLEASE DONT WASTE YOUR MONEY.

31 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam Company.

Hello!

Please do not purchase anything from this company. They sell items that look nothing like the photos. Not only this, they also steal photos from other companies which are allegedly copyrighted. They will give you a hard time if you want a refund. They will state that they will give you a refund but you'll have to pay to give it to them. However, if you're under a certain derestricted: you legally do not have to pay for refunds. I have contacted multiple places relating to this company. I hope you do not fall into the same trap as I as well as others did.

Continuation: You should be receiving a full refund and you are not liable to bear any return or admin costs. You are responsible for the return cost if you are returning any product because you have changed your mind. However, relating false advertisements, the product is not as described, and under the Consumer Rights Act

18 December 2024
Unprompted review
Rated 1 out of 5 stars

SCAM.

SCAM.

Don't waste your money the cups look nothing like the images, they hold around 5 fl.ounces, they have a steel liners inside and are cheap plastic not "imitation mineral crystal". I will be charging back through my bank if no refund issued as this is a blatant breach of consumer rights law, NO WHERE NEAR AS DESCRIBED and the images are not a reasonable representation of the product.

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam company from China selling fake sterling silver rings

My husband bought what was supposed to be a sterling silver and moss agate ring. When the ring arrived, we already knew something was off. It just came thrown in a cheap cardboard jewellery box as opposed to the "free ring box" that was advertised in the photos.

The ring also came with no 925 stamp or certification to confirm that the sterling silver and gemstone were real.

Their customer service is absolutely abyssmal. I requested a refund for the faulty product and they had the audacity to ask for photos of the issue! Why would I send you a photo when I've clearly told them that my concern regards the ring being FAKE.

All of their "reviews" on the website have to be submitted for them to review so that they can just cherry pick the good ones.

My husband is absolutely gutted because he thought he found something nice only for us to he conned out of money around Christmas. Absolutely vile.

10 December 2024
Unprompted review
Rated 1 out of 5 stars

Do not trust this company!!!

Do not trust this company!!!! I bought a real volcanic mineral stone cup for a hefty price!!!! Thinking it'd be a lovely Christmas present, both the original web page and the confirmation of purchase page said volcanic mineral, I've just had confirmation of being sent and the email said I'll be receiving an imitation mineral cup worth literally nothing!!!! Stay away!!!!

1 December 2024
Unprompted review
Rated 1 out of 5 stars

My finger turned green after week of…

My finger turned green after week of wearing it and the ring itself got rusty. The company doesn't take the responsibility and are not willing to make amends. The claim it's my fault and that I used the ring improperly. They didn't show me any certificate that the material is sterling silver as they claim it is. And I'm sure it's not, because I wear silver my whole life and it never got that ugly. They refused a refund and they didn't even say they're sorry.
SCAM and FRAUD

15 October 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. They claim their jewellery is sterling silver but it came with no stamp on it, and it turned my finger black by only the 2nd wear. When I contacted them about it they tried to blame me saying I wasn't looking after it properly, even thought id only had it a few days. They also said that their jewellery has a metal plating to make it shiney, thought didn't specify what metal. And it wasn't in the description, so they basically admitted it wasn't sterling silver, and they refused to do anything about it, they are an absolute scam. I'd never buy anything from their again and would warn anyone else not to either. There are much better and cheaper brands, who actaully deliver that they promise. Very disappointed.

19 October 2024
Unprompted review
Show reviews in all languages. (95 reviews)

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