Teddy Edward Reviews 253

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very easy to order - size charts and sizing of garments was very accurate, my new jeans fit perfectly! Lovely buttery soft moleskins, absolutely perfect. Delivered was really fast as well, and I alway... See more

Rated 5 out of 5 stars

Amazing quality moleskin jeans/trousers. The alpaca socks too... Genuinely the comfiest winter socks I've ever worn! Both the trousers and socks are good for keeping us warm while out walking. Really... See more

Rated 5 out of 5 stars

Great experience with Teddy Edward and Steve in particular. First order came incorrectly which was rectified asap, then I discovered that the sizing runs a quite a bit small. Unfortunately I stupidly... See more

Company replied

Rated 5 out of 5 stars

I received good service from Teddy Edward even though there was a postal workers strike at the time. The item arrived in suitable packaging. I absolutely love the slim hoodie. The fabric quality and f... See more

Company replied

Company details

  1. Clothing Store
  2. Jeans Shop
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Distinctively British Teddy Edward, the home of exclusive, British-made clothing with a contemporary twist. Teddy Edward design and produce our entire collection of luxury women’s and men’s clothing and accessories right here in Great Britain, using only the finest materials and most skilled artisans available on this fair isle. The Teddy Edward name has fast become synonymous with British-made excellence, so make a statement with high-end designs that seamlessly take you from country chic to city glam and right back again.


Contact info

4.8

Excellent

TrustScore 5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Everyone I have dealt with has been fantastic. Thank you.

10 April 2022
Teddy Edward logo

Reply from Teddy Edward

Thank you for the feedback - Mrs Evans

Rated 5 out of 5 stars

Beautifully made jeans

Beautifully made jeans, the customer service and returns was excellent after I'd realised I ordered the wrong size and had to swap. Thank you

29 March 2022
Teddy Edward logo

Reply from Teddy Edward

Thank you for the feedback - Rob

Rated 5 out of 5 stars

Great experience with Teddy Edward and…

Great experience with Teddy Edward and Steve in particular. First order came incorrectly which was rectified asap, then I discovered that the sizing runs a quite a bit small. Unfortunately I stupidly forgot to send then back and only discoverd them 3 x months after delivery. No worries though, a quick chat with Steve and I was allowed to exchange and didn't even pay postage!! Above and beyond what is expected and the products are British made and of high quality!! What more can you ask for??

28 March 2022
Teddy Edward logo

Reply from Teddy Edward

Thank you for the feedback - Dominic

Rated 3 out of 5 stars

Excellent service and quality

Excellent service, but sadly these trousers are a very tight fit in the leg, so had to be returned with no alternative. I had difficulty getting the tapered end over my heel and ankle. Trousers are of excellent quality, but very disappointed with the cut.

14 March 2022
Teddy Edward logo

Reply from Teddy Edward

Thank you for the feedback - Gail

Rated 5 out of 5 stars

Highly recommended!

Prompt arrival which was good although I'd have liked to have seen more ecological packing (but maybe older stock is being used up...) Higher nylon content than I'd have liked, but I knew this prior to purchasing and it was a compromise to get the length, with which I am not disappointed. I live with cold feet for most of the year, especially in bed and these were bought to replace a pair of long bedsocks (from a different seller) that I'd had for years and now seeming like they'd break into holes as soon as look at them! So, yes, bought these for bedsocks as not brave enough to sport bright pink on a daily basis, and, yes, the tops go right up my calves, to just under my kneecaps, and are there when I wake up. Not washed yet (no need as the 50% alpaca ratio helps keep them fresh) but I will take care and probably hand-wash, initially at least. Actually, the pink is nowhere as lurid as I thought they might be (shade reminds me of a very pink blancmange!) so I might just wear them publically if I'm wearing my cardi of similar colour. Thoroughly recommend, so far, and, if they wash OK, I'll be ordering another pair in a more conservative shade! (For the record I take a size 40 shoe size and I bought the 4-7.)

10 March 2022
Teddy Edward logo

Reply from Teddy Edward

Thank you for the feedback - Helen

Rated 5 out of 5 stars

Moleskin Jeans

I ordered the Chloe in a 12 as the sizes looked small but had to return and exchange for a 10 - this was the Wendy moleskins due to them being available at the right length. Emails we’re all answered promptly and exchanging was easy. The moleskins are very comfortable and stylish, I would buy again. I love that the materials are responsibly sourced with minimal packaging on delivery.

28 February 2022
Teddy Edward logo

Reply from Teddy Edward

Thank you for the feedback - Julia

Rated 1 out of 5 stars

I was charged for next day delivery…

I was charged for next day delivery then also charged a fee to return the item as was too small, the fee for both was almost as much as item itself.

15 February 2022
Teddy Edward logo

Reply from Teddy Edward

Thank you for the feedback - Scott

Rated 5 out of 5 stars

Great service

Great service. Easy to use. I needed to size up I so wish the trousers I bought were made in high waist and not hip height. I would have many pairs then!!

7 February 2022
Teddy Edward logo

Reply from Teddy Edward

Hi Sharon,
Thank you for your comments.
Why don't you try our Wendy Women's Moleskin Jeans, they are high waisted?
Take Care!

Rated 5 out of 5 stars

I've got the womans polo shirt in pink

I've got the womans polo shirt in pink. The quality/fit is outstanding. Can't wait for better weather to wear. I've also got womans rugby which is equally brilliant

28 January 2022
Teddy Edward logo

Reply from Teddy Edward

Thank you for the feedback - Sarah

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look