I made the mistake of not reading the small print and being misled by a picture. I ordered one item assuming it was a pack of 10 as per the picture. I purchased and received one item of one. Clicking... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The parcel was securely packed and arrived quickly so your side went very well. A diagram with part names labeled would be helpful and make the instruction book easier to follow for non-English speak... See more
Company replied
The mini pro trellis system was easy to fit and instal. Care needs to be taken when fitting the cutting the cable. Suggest that you complete one end with the screw thread out as far as possible. Befor... See more
Company replied
From first contact to order confirmation in less than 2 hours! It's hard to find service this good anymore. Communications from the TECNI team are first class with all questions answered and a guarant... See more
Company details
Written by the company
UK-based supplier of high quality stainless steel wire rope assemblies, wire rope fittings, cable tools, and lifting equipment.
Contact info
10 Evercreech Way, TA9 4AR, Highbridge, United Kingdom
- 01278773510
- sales@tecni.uk
- tecni.uk
4.7
Excellent
257 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy to deal with
18 September 2026
Unprompted review
Great product!
Great quality product. Fast delivery. We have made 100s of cables with this product.
3 September 2026
Reply from TECNI Ltd
Thank you, Shane! We're really pleased to hear you're happy with the product and our fast delivery. It's fantastic to know you've made 100s of cables with it! We really appreciate your continued support and taking the time to leave us a 5-star review.
Reply from TECNI Ltd
Thank you so much for your 5-star review! We're delighted to hear you had a great experience with TECNI.
Courteous and polite resolution of computer order issue.
I was experiencing computer problems accessing a remote delivery address for my order and decided to contact the Sales Administrator. The lady resolved my issue by directly placing the order on my behalf, thereby overcoming the problem. This was done efficiently, politely and in a courteous manner.
16 July 2026
Unprompted review
Reply from TECNI Ltd
Thank you very much for your 5-star review, Murdo! We're really pleased to hear that we were able to resolve the issue with your order and get everything sorted for you. We pride ourselves on providing a helpful and courteous service, so it's lovely to hear your feedback. Thank you for taking the time to share your experience with us!
a good range of products
a good range of products, easy to find exactly what I need on the website and timely delivery.
The bits I ordered were good quality, reasonably priced.
29 June 2026
Reply from TECNI Ltd
Thank you, Fuad! We're really pleased to hear you found what you needed easily on our website and were happy with the quality, pricing and delivery. We really appreciate your 5-star review and your continued support!
There was no stock available in Korea…
There was no stock available in Korea for SUS316 quick links. The fact that they can be purchased even in small quantities seems to be a very significant advantage.
8 June 2026
First class. FULL STOP.
From first contact to order confirmation in less than 2 hours! It's hard to find service this good anymore. Communications from the TECNI team are first class with all questions answered and a guaranteed delivery time well within what I was expecting. Make a note of their details....
29 May 2026
Unprompted review
Quick service and delivery
31 March 2026
Good quality items
Good quality items, Easy to use website, Also very quick and helpful if emailing about an order or query. I have used this company for a while to buy cables etc. Would not use anyone else
26 February 2026
Reply from TECNI Ltd
Hi Paula,
Many thanks for taking the time to leave us a review. We are glad to hear that the items meet your requirements and that you find ordering via the website easy. We truly appreciate your loyalty and we look forward to supporting you with any future orders you may have.
Reply from TECNI Ltd
Thank you for your order and taking the time to leave us a review.
Reply from TECNI Ltd
Hi Peter, thank you for your order and taking the time to leave us a review based on your experience with us.
Tecni dealt efficiently with a query…
Tecni came back to me with a query regarding my order. Following discussion by email, I changed the order. This was all dealt with speedily and without quibble, including a refund for the lower cost. Items now in use on our canal restoration.
27 January 2026
Reply from TECNI Ltd
Hi Jon, Thank you for your order and taking the time to leave us a review.
Highly responsive with great expertise
Highly responsive with great expertise
20 January 2026
Unprompted review
Reply from TECNI Ltd
Thank you for your order and taking the time to leave a review. If we can be of any further assistance in the future please don' hesitate to contact us.
Reply from TECNI Ltd
Thank you for your order and taking the time to leave a review. If we can be of any further assistance in the future please don' hesitate to contact us.
Poor service
Poor service, contacted them via their website on the 11th January 2026. It's now the 14th of January 2026, and still no reply. Was trying to give a local Fife company my business
11 January 2026
Unprompted review
Reply from TECNI Ltd
Hi George,
I'm sorry to hear you have not received a response from us. In checking our systems I cannot see that we have received any communication from you. We certainly would not ignore any customer enquiries so be assured that there must be an issue with the system somewhere. If you are able to try and contact us on any of the following methods, we would welcome the opportunity to work with you. You can try emailing, sales or enquiries or support @tecni.uk or calling us on 01278773510, we have a chat function on the website as well if none of these options are suitable. We did notice that you wanted to use a local Fife company, we just wanted to make you aware that we are not in Fife, we a re a wire rope manufacturing company in Somerset. Maybe there has been a mix up with who you have tried to contact.
Kind Regards
Donna
Slick quick and really efficient team
Slick quick and really efficient team. Items were so well packaged can’t thank Donna enough for all the support given,easy to use instructions. Will definitely order again from Tecni.
23 May 2025
Unprompted review
Great service, Dean was very responsive and helpful
Great service, we were on a short time frame and the parts we needed were not available in time so replacement parts were sourced and sent instead at no other costs
31 October 2024
Excellent customer service and…
Excellent customer service and expedited shipping
Thank You
5 November 2024
Misleading picture
I made the mistake of not reading the small print and being misled by a picture. I ordered one item assuming it was a pack of 10 as per the picture. I purchased and received one item of one. Clicking and reading the additional information afterwards it says items are sold individually. So purchasing one item at £3.80 actually cost £10.50 which would have been reasonable for 10
10 September 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.