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Rated 1 out of 5 stars

Purchased an item here because they had the best price on the market. Two days later, I had to proactively reach out for a status update, only to be told the item was out of stock and the order was... See more

Rated 4 out of 5 stars

The three glitter globe power supplies with cords are fine quality and all worked properly at a very reasonable price ($8.95). However there was confusion about shipping cost because on the Google pa... See more

Rated 5 out of 5 stars

I love Boston Terriers! This ornament is very special to me. My only issue is that I should have ordered two! Excellent customer service from Mike at tecisoft.com. Would highly recommend this sell... See more

Rated 5 out of 5 stars

The support team was helpful in placing the order both before and after. I ended up getting the 27” Sceptre monitor. The design and quality are great. Tecisoft offers some excellent deals online so ke... See more

Company details

  1. Computer Store

Written by the company

At Tecisoft, we provide computer hardware and software at incredibly competitive prices. But prices aren’t everything. Our customers want to know they’ll have help with their products after they’re shipped. Tecisoft is here for you. We offer best-in-industry support, and maintain a culture of honesty, integrity, and openness. We know what it’s like to deal with frustrating online-only companies, and we pride ourselves in making a personal connection with our clients. Integrity and customer satisfaction are the foundations of Tecisoft.


Contact info

3.6

Average

TrustScore 3.5 out of 5

106 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Motherboard I received is faulty and…

Motherboard I received is faulty and they still haven’t gotten back to me!

5 March 2022
Tecisoft logo

Reply from Tecisoft

Dear Joshua,

We would like the opportunity to investigate your feedback further. Please could you contact me at mike@tecisoft.com or call our team at 800-251-9076? We’ll work with you to resolve any issues as quickly as possible.

Thank you

Rated 5 out of 5 stars

Tecisoft fixed a UPS screw up

UPS delivered my Windows 10 package to a place that was not discovered for 2 weeks. UPS does not take a picture of the delivered package. Tecisoft resent the package, using USPS, and I received the package. Tecisoft made it right, though UPS made the mistake.

18 January 2022
Rated 5 out of 5 stars

Very Pleased

I decided to return my purchase of an unopened Windows 10 license after I no longer needed it. Tecisoft provided a refund, no questions asked.

6 January 2022
Rated 1 out of 5 stars

You cancelled my order for the Full…

You cancelled my order for the Full Tower computer case. Without any reasonable explination. I did get my refund. Not sure what that was all about but I will not order from you again!

30 December 2021
Tecisoft logo

Reply from Tecisoft

Dear Michael,

We would like the opportunity to investigate your feedback further. Please could you contact me at mike@tecisoft.com or call our team at 800-251-9076? We’ll work with you to resolve any issues as quickly as possible.

Thank you

Rated 1 out of 5 stars

i bought two new H110 ASRock boards and…

i bought two new H110 ASRock boards and they did not come in new packaging. The screw was missing for the SSD card. If you are going to sell something other than new you need to say so in your advertising. Its called False Advertising.

28 December 2021
Rated 5 out of 5 stars

Very well pleased with purchase of APC…

Very well pleased with purchase of APC Pro UPS.
Arrived sooner than expected in great condition,
and it works GREAT - been tested many times since
installed!

Just wish my smaller UPS would have gone out at same
time as bigger one; would have ordered two!

1 October 2021
Rated 1 out of 5 stars

Poor communication

Asked for review and haven t received product.
Asked if it was a new motherboard and told it was until after I ordered it then changed to used.
Shipping showed to be a few days not a week or two.Waiting to see when I receive product and I what condition it’s in

2 September 2021
Tecisoft logo

Reply from Tecisoft

Hi Glenn,

Thank you for letting us know about this. Your feedback helps us do better. We are looking into the automatic review invitation issue. Moreover if you're not satisfied with the product, you can return it for a full refund.

Please feel free to reach out to sales@tecisoft.com with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Thank you

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