Tech Repairs Dundee Reviews 11

TrustScore 4 out of 5

4.1

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Company details

  1. Cell Phone Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Computer Repair Service
  5. Mobile Phone Repair Shop

Written by the company

Dundee's best and most trusted repair shop. Professional services for phones, computers, Tablets, laptops, macs and consoles. We stock wide range of new and used phone's, laptop's, Gaming PC's, Console's, MacBook's, and branded accessories.


Contact info

4.1

Great

TrustScore 4 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Phone repair

The 2 gentlemen who attended to me were courteous, polite and efficient in there work. Great service and price. Would recommend.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! I’ve been here numerous times with anything ranging from phone screens to tablet screens to full Pc Towers and Xbox consoles.
Always amazing prices and the work done is always 10/10 jobs.

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, clear explanations and good advice given. I was delighted with the repair to my Pixel phone screen, case and charge point.
Thank you to the team at Tech Repairs.

16 July 2025
Unprompted review
Rated 1 out of 5 stars

Email spammers

Email spammers, never done any business with them and did not give my consent to be put on a mass mailing list, you may want to read up on GDPR before you resort to mass email spamming the public! I have saved your spam email as proof and ready to give it to Trustpilot (just in case you think of flagging this as a fake review) that trick will not work on me.

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, clear communication and a quick fix. Laptop battery on its last legs, paid for a diagnosis and then a battery replacement (with the diagnosis coming off the final costs)

Really lovely lads. Thanks!

11 October 2024
Unprompted review
Rated 1 out of 5 stars

Refund issue

If you order a phone from them which is sent with a special delivery they charge you £20 pounds which are non-refundable. The price of a refurbished ZTE BLADE which I was offered was £80 then after I said that it was way too expensive for such an old model, it went down to £75. I was in a quite stressful situation because I needed the phone for my mum urgently so I paid £75. Then I went home and found exactly the same phone on eBay for £39.99 and I requested a refund. I was told that they can only refund £55 and £20 for the special delivery are non-refundable. After debating for a half an hour the price was reduced to £65 and I got £10 refund. I decided to buy it although I was overcharged because the phone on eBay was sold out and I couldn't find it anywhere else online.
I was a regular customer before but now I am not sure I will use the service. I don't think this is the way to expand a business...quite a disappointing experience. I appreciate they found the phone I was looking for, however I was overcharged by whoever their supplier is.

16 May 2024
Unprompted review
Tech Repairs Dundee logo

Reply from Tech Repairs Dundee

Hi Mariana,

Sorry its not our fault that you have found the phone cheaper online and was going through some other issues as we are not a mind reader. We don't compete online prices due to warranties and peace of mind, people always tend to have trust in local shops rather than buying online due to hassle when something goes wrong with the phone. We didn't force you to buy the phone as we always recommend customer to buy a better device rather then an old phone which sometimes cost more then what they actually worth, but if theres a special request we go above and beyond to look after our customer. There was no stock available, but we found one from our supplier which was at that price and we ordered immediately for you. Kindly check prices online before placing a special order, as it will save us alot of hassle and our time.

Rated 1 out of 5 stars

Had screen replacement on iPhone

Had screen replacement on iPhone. When the phone was given back the battery drained really quickly which was not a problem before. Did they change the battery for an old one????When I questioned this their advice was to spend more money and buy a new battery from them. Strange I never had a battery problem before they touched my phone. They come across as polite and professional but I can’t trust them and certainly wouldn’t advise anyone to use them .

24 November 2023
Unprompted review
Tech Repairs Dundee logo

Reply from Tech Repairs Dundee

Hi Anna,

First of all we don't do such cheap thing to change the battery. Your phone already had a battery replaced elsewhere and the battery health was also weak, we even have a proof of it when we done the diagnostic test. You've also recorded the conversation secretly at our premises without our employees consent before handing the device over we are not sure what was the reason behind it but it is illegal to do so. We have all the email proof you admitting of that recording. We tried all our best to resolve matter peacfully with you by offering you the original LCD part and pay the difference, but when asked over the email - did you ask our employee to record them? we didn't get any reply afterwards but this review here. We'll seek legal action towards it for the safety of our employees.

Rated 5 out of 5 stars

Superb service

Superb service, price was very reasonable, the repair was done very quickly and they even replaced screws I didn't know were missing. Definitely recommended.

28 April 2023
Unprompted review
Tech Repairs Dundee logo

Reply from Tech Repairs Dundee

Thanks for your positive feedback :)

Rated 5 out of 5 stars

Professionalism

Professionalism, Quality, Responsiveness, Value
Fast turn around and great prices! Friendly staff and great selection of in-store products

Again never had any issues with these guys. Prices are fair although if they were cheaper it'd be good but for quality work and parts you can't go wrong. Had handheld games consoles fixed, numerous phone screens, smart watches etc,. They are really good for getting back to you when you have a query and are very good for advising you on how long the repair will take and what it will cost.

16 May 2021
Unprompted review
Tech Repairs Dundee logo

Reply from Tech Repairs Dundee

Thanks for your positive feedback, Gareth :)

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