Technology Factory Online Shop Reviews 428

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Super leuke communicatie, mega snel geleverd en top kwaliteit ontvangen. What more can a customer wish for? @Francis de naalden zijn echt heel goed. In t begin vond ik de Taruya's beter, maar dat... See more

Rated 5 out of 5 stars

I bought 2 pairs of Shunyata Research Delta XLR interconnects. It is the 2nd time I do purchase products from Technology Factory. They carry variety of brands of audiophile products. It is no doubt th... See more

Rated 5 out of 5 stars

Great products, excellent exchanges with Francis, last shipment arrived in less than 24 hours (between Belgium and Switzerland)! Like others I had never heard of Technology Factory up until recently... See more

Rated 1 out of 5 stars

Im Totally disappointed with this non customer focussed " looser company" Have emailed "Francis" multiple times with not one single reply! Order sent online credit card payment made... then nothin... See more

Company details

  1. Hi-fi shop
  2. Home Theater Store
  3. Music Store
  4. Record Store
  5. Home Audio Store
  6. Wine Store

Information provided by various external sources

Audiopile Online Shop Antwerpen Belgium


Contact info

4.0

Great

TrustScore 4 out of 5

428 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Used spades sold to me as new items

I bought 4 spades for Yter speaker cable from Technology Factory Online Shop, however 3 of the spades were used and have scratch marks on them. I paid full price for 4 new spades but ending up getting used ones. Also one of them had been bended at a strange angle therefore I have to get it back to shape by force!

Follow up action:
The issue had been successfully resolved by Francis of Technology factory, the problem is not the fault of Technology Factory, they had been very helpful in solving the problem .I will rate them 5 stars again and will definitely buy from them in the future

18 May 2020
Unprompted review
Technology Factory Online Shop logo

Reply from Technology Factory Online Shop

Dear Mister Chiu,
Hello Andy,

I still have 4 spades from the 8 pieces set here in my hands and I checked.
And indeed at least one spade is used because you can see the speaker clamp on it.
But I promise you that they are coming straight from the Yter distributor.
We do not use these spades in our Showroom.
If we are selling a used product we mention that on our website as ex-demo.

Can you repack the spades in the shipment box?
I send you a tracking label for pickup by TNT.
I ordered already a new package and send you 4 new spades and check them in person before shipping.

The shipment cost is for me. You have no cost.

As you can see you made the first negative review which doesn't make me happy.

Is that a good plan?

Greetings,
Francis.

Rated 5 out of 5 stars

Technology Factory are a real pleasure…

Technology Factory are a real pleasure to do business with and Francis has a great charm and personal interest in high fidelity and making sure that his customers are happy. Its a relaxed environment with a focus on making sure that the customer can look at all options with no pressure. I had come from the UK to Antwerp to purchase some speakers and cables and Francis helped with everything from advice on parking regulations and the local car emission regulations to hotels. Very impressive support and fast delivery where I ended up purchasing a complete GoldenEar 9 speaker Atmos system and cables!

6 April 2020
Unprompted review

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