Technicalsbrand Reviews 265

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Customer service great, queries dealt with quickly and efficiently (and you can even ring to speak to them if need be), they're always friendly and helpful. Clothes are decent prices, they last w... See more

Company replied

Rated 1 out of 5 stars

Was showing it had been delivered yet I received no notification so didn’t know. It was only when I went online to check status that I found out. The package had been put by bin in front garden, in... See more

Company replied

Rated 2 out of 5 stars

Ordered 5 items only 4 where delivered. Packaging riped and taped up in transit seems that item may have been pinched. Contacted technicals with full details and pictures and have been told it will ta... See more

Company replied

Rated 5 out of 5 stars

We have bought a few items from this brand both direct from their website and through other retailers. We love the style and choice of colours avaiable and find it well priced. Its a fav with our tee... See more

Company replied


Contact info

3.7

Average

TrustScore 3.5 out of 5

265 reviews

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Rated 5 out of 5 stars
Technicalsbrand logo

Reply from Technicalsbrand

Good morning Steve,

Thank you for rating our service with a positive 5 star review!

Many thanks,

Team Technicals

Rated 4 out of 5 stars

Great service

Great service, quickly dispatched, have been getting Technicals clothing for a while, decent stuff but getting a bit more pricey hence the 4 stars but good sales atm.

4 January 2024
Technicalsbrand logo

Reply from Technicalsbrand

Good morning,

Hope you're having a good weekend,

We're so pleased to read that you're happy with your new order.

Many thanks,

Team Technicals

Rated 5 out of 5 stars

Perfect size

4 January 2024
Technicalsbrand logo

Reply from Technicalsbrand

Good morning Kim,

Thank you for rating us with a positive 5 star review!

Many thanks,

Team Technicals

Rated 5 out of 5 stars

Service outstanding

22 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Good morning Maggie,

Hope you're keeping safe and well.

Thank you for sharing your feedback, we'll certainly share your feedback with the respective departments here at Technicals.

Many thanks,

Team Technicals

Rated 5 out of 5 stars

Love this brand

Love this brand, clothes are top quality and look super smart.

3 January 2024
Technicalsbrand logo

Reply from Technicalsbrand

Hi Mike,

Hope you're keeping safe and well.

Thank you for sharing your feedback, we'll certainly share your feedback with the respective department here at Technicals.

Thank you again for shopping with us.

Best wishes,

Team Technicals

Rated 5 out of 5 stars

Fast delivery

Delivered on time and good quality

20 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Good morning J,

Hope you've had a good weekend,

Thank you for sharing your amazing 5 star review.

We're so pleased to read that you're happy with your new order.

Happy New Year,

Team Technicals

Rated 5 out of 5 stars

Quick service have always been reliable arrived when…

Quick service have always arrived when they say never had a problem

19 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Good morning Barbara,

Thank you for sharing your overall shopping experience with the Technicals community.

We’re so pleased to read that you’re happy with your latest purchase.

Many thanks,

Team Technicals

Rated 5 out of 5 stars

I orederd a tracksuit it came on time…

I orederd a tracksuit it came on time was. Perfect fitting really nice hood quality

28 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Hi Wajdan,

Hope you're keeping safe and well.

Thank you for sharing your feedback, we'll certainly share your feedback with the respective department here at Technicals.

Thank you again for shopping with us.

Best wishes,

Team Technicals

Rated 1 out of 5 stars

Returned an item which was tracked and…

Returned an item which was tracked and signed for by ‘Luke’ on the 21st Dec, still not had a refund or even an acknowledgment of them receiving it

15 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Hi,

Thank you for getting in touch.

At Technicals we want to make sure your shopping experience over this period is as stress-free as possible.
For purchases made between 1st November 2023 and 17th January 2024, we have extended our returns policy allowing for returns up until 31st January 2024.

We’re confident you’ll love your Technicals products, but if you’re not completely satisfied, simply ensure the items are in their original packaging and in perfect condition.
While we cannot facilitate exchanges, you can always place a new order via our website.
Your satisfaction is our priority.

Please note that the return must be accompanied by a valid proof of purchase along with the follow information:

Returns invoice or hand written note.
Order number
Name of customer
Email address
Contact number
Product code - must include product description (located on swing ticket).

Returns must be sent via a recorded method of postage/courier to:

Technicals Returns,
Unit B4: 1&2,
Heywood Distribution Park,
Heywood,
United Kingdom,
OL10 2TT

Return shipping charges must be paid by the customer in these cases. Please ensure that you include the name of the person on the original order or PayPal receipt.

Please can you kindly send a follow up email and share your tracking, as we have a Luke that works here at Technicals. - info@technicalsbrand.com

Thank you again for shopping with Technicals.

Many thanks,

Team Technicals

Rated 5 out of 5 stars
Technicalsbrand logo

Reply from Technicalsbrand

Good morning Steven,

Hope you're having a good week,,

Thank you for sharing your amazing 5 star review.

We're so pleased to read that you're happy with your new order.

Happy New Year,

Team Technicals

Rated 5 out of 5 stars

Easy process

Easy process, good quality products and timely delivery

11 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Good morning Pauline,

Happy New Year!

Thank you for sharing your overall shopping experience with the Technicals community.

We're so proud to have you as a valued member of the community.

Many thanks,

Team Technicals

Rated 5 out of 5 stars

Reasonably priced/great quality

Recently purchased a number of items which compared to other brands were reasonably priced, were of great quality and I had no problems with the delivery process, will definitely use again in future!

22 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Good morning Robert,

Happy New Year!

Thank you for sharing your amazing 5 star review!

We're so proud to have you as a valued member of the Technicals community.

Thank you again for your support.

Best wishes,

Team Technicals

Rated 5 out of 5 stars

Excellent

Excellent service ,really fast posting and lovely t-shirts ,a very highly recommend company , many thanks

20 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Hello,

Thank you for sharing your overall shopping experience with the Technicals community.

We’re so pleased to read that you’re happy with your latest purchase.

Many thanks,

Team Technicals

Rated 1 out of 5 stars

Ordered some XXL shirts

Ordered some XXL shirts, they wouldn't go over my head. More like that a medium.

I have Montirex, monterrain and North face and I buy XXL no issues they all fit perfect but for some reason, these XXL shirts wouldn't go other my head and felt like I had squeezed into it. They need to design shifts around real people and not manikins

20 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Hello Shaun,

Hope you're keeping safe and well.

Our sizing is published on our website. You can find this here:

https://technicalsbrand.com/pages/size-guide

Regrettably, we are unable to offer further sizing information on individual products as our garments come in different fits depending on the style.

Where items are intended to be oversized we make every effort to acknowledge this within our product descriptions and our website images are shot to reflect the garment style.

Thank you for sharing your feedback, we'll certainly share your feedback with the respective department here at Technicals.

Best wishes,

Team Technicals

Rated 2 out of 5 stars

Unknown extras.

When people are making there order they should be showm how much duty there going to pay when shipping to Ireland.

19 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Hello,

Thank you for sharing your recent shopping experience,

Since 1 January 2021, the United Kingdom is no longer part of the European Union. This now means that despite the tariff-free deal, customs duties will apply to many goods ordered from the UK including those from Technicals. Unfortunately, this is beyond our control and these duties vary.

To be able to calculate the customs duties to be paid when trading goods, three factors have to be taken into consideration:
· The value of the goods
· The customs tariff to be applied
· The origin of the goods

Products are also subject to the VAT applicable in your country of residence, which changes dependant on the location.

Your loyalty is really important to us and so we're making every effort to keep as up-to-date with any and all changes to these duties, levies and taxes. As things change, we’ll adapt our website in line with the law to make your purchase and charges as transparent as possible.

Thank you for understanding.

Many thanks,

Team Unlike Humans

Rated 5 out of 5 stars

Fast and efficient service

Fast and efficient service, clothes are true to size

6 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Good morning Donna,

Hope you're keeping safe and well.

Thank you for sharing your feedback, we'll certainly share your feedback with the respective departments here at Technicals.

Happy New Year,

Team Technicals

Rated 1 out of 5 stars

Won’t be ordering again

Ordered on the 14th, should have been next day delivery if ordered before 2 Monday-Thursday. Can’t get in touch with them. Tried emailing, Facebook and instagram absolute joke of a company

14 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Hello,

Thank you for taking the time out to share your recent shopping experience.

To progress this and handle your enquiry as quickly as we can, could you please send a follow up email with the reference TN-D-MTH004K2124

This will allow the team to log and raise a case number for you.

Many thanks,

Team Technicals

Rated 5 out of 5 stars

Arrived on time for christmas

Arrived on time for Christmas my sons love the brand they are going to be so happy come christmas

15 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Good morning Mrs Anderson,

Happy New Year!

Thank you for rating our service with a positive 5 star review!
We're so pleased to read that your son is happy with his new Christmas present.

Many thanks,

Team Technicals

Rated 1 out of 5 stars

I still have not received my order I…

I still have not received my order I have emailed numerous times but no response no acknowledgment

14 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Good morning Amy,

Thank you for taking the time out to share your recent shopping experience.

We've taken a look into your account and we can see that your case is currently being investigated, by our Escalations team.

Please continue to monitor your emails over the next 24-48 for further updates.

Thank you again for your patience and cooperation.

Kind regards,

Team Technicals

Rated 5 out of 5 stars

Lovely product.

Easy to order, delivered on time, great quality tee shirt and at a reasonable price.

13 December 2023
Technicalsbrand logo

Reply from Technicalsbrand

Hello,

Hope you're keeping safe and well.

Thank you for sharing your feedback, we'll certainly share your feedback with the respective department here at Technicals.

Thank you again for shopping with us.

Best wishes,

Team Technicals

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