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Company details

  1. Telecommunications Service Provider

Written by the company

Tech Agents is a London based IT service provider. Offering fast, reliable Fully Managed IT Services to SME businesses in and around London. Our services include IT Support, Remote IT Support, IT Consultancy, Hosted Telephone, Broadband Connectivity, Email Services. why pride ourselves in providing excellent service to all customers. We are not your typical IT provider; we really work hard with our customers so that they can get the best out of their IT and their budget.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
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1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, Mustapha was able to diagnose the issues with my company desktop PC very quickly, gave a very reasonable cost and completed the work within the time frame he quoted. Very professional and friendly service, I will be using Tech Agents from now on and highly recommend them

4 April 2025
Unprompted review
Rated 5 out of 5 stars

Great value Sim only plan

I purchased a SIM-only contract from Tech Agents for nearly a year. The price was extremely competitive compared to other providers. But I don’t like a cap for unlimited data plan.

The customer service team was friendly, and quick to respond to any questions I had. I am really pleased with both the service and the value for money I’ve received. Highly recommend Tech Agents for anyone looking for a great deal on SIM-only plans!

3 November 2024
Unprompted review
Tech Agents  logo

Reply from Tech Agents

Dear Hau,

Thank you so much for taking the time to leave this review! We're delighted to hear that you’re enjoying the value and service we aim to provide at Tech Agents. Our team works hard to ensure our customers receive competitive prices and responsive support, so it’s fantastic to know we’ve met your expectations in both areas.

We appreciate your feedback on the cap for our unlimited data plan. Understanding what our customers like you value most helps us make improvements and continue offering the best possible experience.

Thank you again for your kind recommendation, and we look forward to continuing to serve you!

Best regards,
Tech Agents

Rated 5 out of 5 stars

Always 100% helpful and go above and…

Always 100% helpful and go above and beyond to solve issues.

20 September 2024
Unprompted review
Tech Agents  logo

Reply from Tech Agents

Dear Phil,

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. Going above and beyond to help our customers is what we strive for every day, and it’s wonderful to know that it’s making a difference for you.

We truly appreciate your support and look forward to being here whenever you need us!

Warm regards,
Tech Agents

Rated 5 out of 5 stars

Excellent SIM plan



I recently purchased a SIM-only contract from Tech Agents, and I couldn’t be happier with the overall experience. The price was extremely competitive compared to other providers, and the process of setting up the contract was smooth and hassle-free.

The customer service team was professional, friendly, and quick to respond to any questions I had. They even helped guide me through the number porting process, which was a big plus. I’m really pleased with both the service and the value for money I’ve received. Highly recommend Tech Agents for anyone looking for a great deal on SIM-only plans!

23 August 2024
Unprompted review
Tech Agents  logo

Reply from Tech Agents

Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience with our SIM-only contract and that you found our prices competitive.

Our customer service team works hard to ensure the setup process is smooth and seamless, so we’re glad we could help guide you through the number porting process. Your recommendation means a lot to us, and we’re delighted that you’re happy with the service and value you’ve received.

If you ever need further assistance or have any questions, we’re here to help!

Best regards,
Tech Agents

Rated 5 out of 5 stars

Excellent service

16 September 2024
Tech Agents  logo

Reply from Tech Agents

Hi Christopher,

Thank you so much for your wonderful review! We're thrilled to hear that you found our service to be excellent. It's always our goal to provide the best experience possible, and we're glad we could deliver for you.

If you ever need assistance in the future, feel free to reach out – we’re always here to help!

Best regards,
Tech Agents
Customer Support

Rated 1 out of 5 stars
Tech Agents  logo

Reply from Tech Agents

Dear Rolandas,

Thank you for sharing your feedback, and I’m sorry to hear that you're experiencing slow internet speeds. We understand how important a reliable and fast connection is, and we’d like to help resolve this issue for you as soon as possible.

Please reach out to our support team at support@techagents.co.uk or you can call on 0203 1502547 so we can investigate the problem and work on a solution tailored to your situation. We value your business and are committed to providing the best possible service.

Thanks again for your feedback, and we look forward to resolving this for you.

Best regards,
Tech Agents
Customer Support

Rated 5 out of 5 stars

DOCUMENT RECOVERY

I rang Mustafa in a panic as I had completely lost a document which I'd uploaded to the Cloud. he got it back within five minutes. Fantastic service and very reassuring to know help is so readily availble.

22 June 2024
Unprompted review
Tech Agents  logo

Reply from Tech Agents

Dear Robert,

Thank you so much for your wonderful review! We're thrilled to hear that we were able to assist you quickly and recover your document. We understand how stressful it can be when something important goes missing, and we're glad we could provide the support you needed in that moment.

Our team is always here to help, and it's great to know that we could offer you peace of mind. If you ever need anything else in the future, don't hesitate to get in touch.

Thanks again for choosing Tech Agents!

Best regards,
Tech Agents
Customer Support

Rated 1 out of 5 stars

"O2 Unlimited Data & Unlimited Calls &…

"O2 Unlimited Data & Unlimited Calls & Text + EU Roaming".I purchased the above-mentioned only sim plan that comes with just to find out that "Unlimited" has a different meaning limited to 650GB average per month, called "fair usage policy " that so-called TechAgents are trethening with downgrade or suspension of the account. I find this very disappointing. The above-mentioned company shows a lack of professionalism because nobody has mentioned this when purchasing this plan it should be at least mentioned that you have a cap of XYZ. not "Unlimited" which means no cap. :(

27 April 2023
Unprompted review
Tech Agents  logo

Reply from Tech Agents

Dear Customer,

Thank you for taking the time to share your feedback. We understand your frustration regarding the Fair Usage Policy, and we apologize for any confusion caused by the term "Unlimited." While our plans do offer unlimited data, they are subject to a Fair Usage Policy, which is designed to ensure that all customers enjoy a consistent and high-quality service. For the Unlimited Data Plan, this policy allows for up to 650GB of data usage per month.

We regret that this wasn't clearer at the time of your purchase. We are continuously working to improve the transparency of our communications, and your feedback is incredibly valuable in helping us do so.

Please feel free to reach out to our support team at support@techagents.co.uk if you'd like further clarification or assistance with your plan. We're here to help, and we want to ensure that you have the best experience possible moving forward.

Thank you again for bringing this to our attention.

Best regards,
Tech Agents
Customer Support

Rated 5 out of 5 stars

Cannot fault them!

Great service, great delivery, very helpful for the needy like me 😂👍 all in all great company and great product! Thanks tech agents!

3 November 2022

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