Teamwork.com Reviews 67

We love teamwork, our small construction company completely relies on it to keep everything organized and targets hit!

Teamwork is an excellent tool with an extremely simple interface and TONS of functionality. As a former project manager, the level of detail and broad scope of data available (with ease) set this tool apart. And they're always coming out with more...great fit for agencies and other small businesses.

I don't say this lightly - but I legitimately love Teamwork! The system is super easy to use and intuitive, and the support is top notch. I run my whole marketing agency on Teamwork, and can highly recommend! *****

Great experience and fluid work with collaboration and features. Truly exceptional and well worth it!

The interface is simple and easy to use. We frequently use the templates to create checklists for our monthly business processes. Our team members use Teamwork to track ALL of their tasks, not just project-specific tasks, so supervisors can monitor and manage staff workloads. We get tremendous value for our investment in Teamwork -- highly, highly recommended!

They did not provide the services I paid for and instead pressured me to purchase more of their recommendations, which were clearly unnecessary and frankly made no sense. When I refused and asked them to abide by the contract, they refused to respond. It is like they folded up their tents and stole into the night.

I used them for a project a few years back and really loved the UX.
Recently signed up again and it should have been a sign that things were downhill with the really poor onboarding (you had to email a guy, which forwarded you a link and a carrier pigeon brought you an otp or something along those lines) but that's not a deal breaker, what is is their support (or lack thereof) . No chat/intercom, you have to email them and ish takes week/s to resolve (if it does at all). System real glitchy and it appears that either they dont have the tools to troubleshoot (and ultimately bug fix) or just dgaf about it. Anyways, gonna ride this contract out and go to zen.

Teamwork...More like Doesn'tWork. Avoid at all costs. Poor communication, poor technical support and shocking response time.

Was with these guys from the beginning. Literally spent thousands of dollars in subscription fees over the years. Back then I was in love. They even sent me socks as a Christmas present. Then they got bought out. And now their updates just made the platform progressively worse until today it's just a straight up train wreck. Also stupid billing model. 3 user min, billed annually. But because they suck so bad, I found my dream team. Asana for management and Harvest for time tracking. I couldn't be happier. Thanks Teamwork!

Completely useless service which we didn't use as it added no value at all.

Cancelled but were forced to pay for a whole additional year by them.

They make you pay in advance for using the project and then even if you downgrade your plan during the time you use them or use less users they will renew your plan at whatever maximum amount of users you had during the year. They don't tell you they are renewing your plan and then they send you a bill for total amount of users you had throughout the year regardless of if they are current. For us this meant a $1200 renewal fee even though we only had 2 active users at the time they charged us. This is predatory. It might be ok if they had some kind of grace period, but they say no refunds after they drop this charge on you unexpectedly. Other companies refund immediately. If we had any idea they were going to do this we would have never used the service. We would have never agreed to $1200 per year for 2 users and they know this.

One of the founders contacted me and I'm currently waiting for a refund. So I upgraded my review to 2 stars for now. Hopefully this gets cleared up before it ruins Christmas. I'll update my review again if the refund comes through.

Edit 2: I upgraded to 3 stars because the product does work, just be careful about your billing. Check your plan often because until they change their policy you could end up with a hefty bill. They should warn people or have a grace period.

absolutely chaotic, didn't enjoy my experience. The staff were very unkind and rude to me and my disabled husband. My food was raw and gave me food poisoning. Way too much sugar in my tea gave me type 2 diabetes. I will not be visiting again. You should be ashamed.

Babra Sinnings

Recently renewed our subscription on monthly pricing, but was billed annual. Refusing to refund given the error, and - more worrying - not aware of what caused it. Won't be trusting them with our data if they can't get the basics right. Avoid.

Unable to understand individuals speaking. Sent email and no response to original question for four days. VERY SLOW responding.

Overall nice features but they are often not easy to find in the UI.

Also... Extremely slow and clunky user interface. Hover-pop-ups take some time to show, tagging people, dragging tasks or opening/closing/toggling UI is all very laggy and slow. The app feels very heavy and unresponsive at times. Super frustrating to work with at times, and often does not improve productivity.

The days I spent product-owning I leave office in a bad mood, always, because I spent the whole day in Teamwork.

When I see 5 star reviews I honestly do not trust them. There is no way somebody would give this software a perfect review. No way.

I don't know if this is because of the diversification of US based companies or AWS but the software is getting slower and slower. Literally the worst API and front-end I have seen in a long time. The amount of html elements are HUGE!

Such a nice experience with Teamwork’s team 😉😉😉
Want to be consultant SAP FI again 🙏🙏🙏

The folks at Teamwork have built a solid project Management platform. The only thing better than their feature-rich system and intuitive design is their responsive and professional customer service.

I have been using Teamwork for most of the year, the platform has come a long way and is rapidly improving. We have found great success with the product so far.

I've used Teamwork for well over 6 years now. I did a lot of researching to find the product that had all the features i needed and had a nice interface and user experience.

Since then Teamwork has added on lots of new features that make managing our digital & creative projects simple and smooth!