Team Sport Direct Reviews 

58
•
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered a jacket early in July, no update to say despatched, so I emailed them and I was told once they receive stock from adidas, was promised stock should arrive by the end of last week, we are now... See more

Rated 1 out of 5 stars

Extremely poor customer service! No ETA given when placed the order, then when I chased up about delivery times my order was cancelled "as per my request" - I have never asked them to cancel the or... See more

Rated 1 out of 5 stars

Customerservice is virtually non existing. I received a wrong GK shirt, and even though I have written several mails I still haven't got an answer on what to do with the shirt. I could return it,... See more

Rated 5 out of 5 stars

The website, ordering process, and speed in response from the team at TeamSportDirect has been excellent. Would definitely order through them again. Price was extremely fair. (we ordered 30 ful... See more

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1.6

Bad

TrustScore 1.5 out of 5

58 reviews

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No recent history of asking for reviews

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1.6

All reviews

(58)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

New kit

Just received our Nike kit from team sport direct all the printing is spot on, customer service was brilliant from start to finish and also printing a thank you nhs badge on the sleeve for free was a nice touch

27 July 2020
Unprompted review
Rated 5 out of 5 stars

Dallington Tennis Club - Team Sport Direct - Always our first choice

At Dallington Tennis Club we order many items from Team Sport Direct: from annual Club Championship trophies, perpetual cups to branded DLTC team kit and more recently some special kit; for some of our members to play at Wimbledon for the day as guests - they did look very smart.
The quality of the goods and their attention to detail is great, they are always willing to go the extra mile for us. I would always recommend TSD, they are our first and only choice, on quality of goods, service, friendliness, knowledge and price.

14 November 2019
Unprompted review
Rated 5 out of 5 stars

Super service

Super service from start to finish...nothing was too much trouble. The quality of the kit is great. I would highly recommend us8ng this company.

8 October 2019
Unprompted review
Rated 5 out of 5 stars

Great service!

I needed a team kit at very short notice due to having to change club. Found one on the site and they even held it for me while I checked it didn’t clash with opposing team. Kit ordered and delivered within 48 hours and the team played on Sunday looking like a team. A huge thank you and will be using you for all my teams needs moving forwards!

25 September 2019
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend team sport direct nice people top quality work and gets things done on time nice people to talk to will definitely be using them again

Danny Townsend
Sommerlea united fc

23 September 2019
Unprompted review
Rated 5 out of 5 stars

No hesitation in recommending Team Sport Direct

I've placed a few orders with Team Sport Direct now, and the service I've had so far, has been absolutely first class. Keiren and his team are so helpful and always go the extra mile to make sure I get what I need, when I need it, and at the prices I'm happy to pay. I will always try to use these guys whenever I can in the future and would recommend others do the same. They do a brilliant job for my club.
Paul Bishop - Club Treasurer
Wellingborough Town FC - Youth Section

10 September 2019
Unprompted review
Rated 2 out of 5 stars

Poor customer service

Product was fine. Customer service was bad. Order confirmation sent saying delivery would be notified - no notification of expected delivery date. Product arrived two weeks later with no delivery notification, meanwhile I emailed twice with no response after the first week leaving me wondering if the product would arrive at all. I suggest they improve their customer service response (from zero) or get some better systems behind the scenes to automatically send email updates. This was my experience.

3 September 2019
Unprompted review
Rated 5 out of 5 stars

EXCELLENT.

EXCELLENT.
First time user. Chris was brilliant from first phone call right through to delivery. They sorted out the printing of sponsor and team badge. Sent out proofs for confirmation before going to the printers. Ordered (17+1) Nike football kit package which was great value. Kept me up to date with every step of the process. End product was FANTASTIC.
Highly RECOMMEND.

27 August 2019
Unprompted review
Rated 5 out of 5 stars

I personally thought this company was…

I personally thought this company was amazing to deal with. Got everything I asked for and I felt this was done to a high quality.

I would recommend team sports direct 100%
We look forward to using you again.
A big thanks to Keiren Townsend for helping us with everything, appreciate the work you guys put it.

29 July 2019
Unprompted review
Rated 1 out of 5 stars

Ordered in January still waiting no response to emails

I have chased them for months for a repeat order Kieren never responds to emails, called and was promised they would be sent out. This is an order I requested in January!!!! We are nearly in July. They have still not been received and we have not been contacted.

Aisha Walters - Benchmark Gymnastics Club

29 June 2019
Unprompted review
Rated 5 out of 5 stars

good service, good price, would use again

The website, ordering process, and speed in response from the team at TeamSportDirect has been excellent. Would definitely order through them again. Price was extremely fair.

(we ordered 30 full kits, 30 training jackets, all with initials, numbers, logos and flags on).

The team kept us up to date with proceedings, and the delivery was exactly as stated.

Would use the service again

5 June 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic Jerseys and Value

Our football club have now ordered a few sets of jerseys from Team Sport Direct. The service, turnaround and value for money has been excellent every time. The latest set of Nike jerseys are really top class. We will definitely shop again here in the future.

28 January 2019
Unprompted review

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