TeamShirts Reviews 

1,337
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I realized that the order I placed would take longer than anticipated, so I emailed less than 24 hours to request to cancel and get a refund. I was informed that my order had been sent out from the... See more

Company replied

Rated 5 out of 5 stars

We needed some blue hoodies with our custom design for a class trip to Washington DC. It was a tight turn around and there was an issue when they didn’t have enough youth sizes in the color we needed,... See more

Rated 5 out of 5 stars

I was not surprised that my design came out super good but I was surprised that though the product I ordered was out of stock they managed to outsource it within 4 days. I ran into another problem b... See more

Rated 5 out of 5 stars

Super fast and easy service, they even crosschecked the design and gave input on layout seeming too low and made sure it was correct before printing. Customer Service call was always quick and handled... See more

Company details

  1. Printed Clothing Store
  2. also in
  3. Activewear Store
  4. Clothing Store
  5. Custom T-Shirt Store
  6. T-Shirt Company
  7. T-Shirt Store

About TeamShirts

Written by the company

At TeamShirts we say a "team" is any group of people who come together to inspire and build each other up to work toward a common goal.

Whether you're part of a sports team, a company, a club or even just a group of friends, we're here to help you express your unity and showcase your team spirit through high-quality custom printed T-Shirts, custom Hoodies and other apparel.

TeamShirts was founded with a simple yet powerful vision: to provide individuals and teams with a platform to create personalized clothing that reflects their unique identity. We understand that when you come together as a team, you want to stand out and make a statement. That's why we've made it our mission to offer an easy and enjoyable experience for designing and ordering custom team apparel, regardless of whether it's for your business, school, club or sports team.

TeamShirts has been operating as a separate business unit of the Spread Group since 2014. Thanks to our background in custom printed clothing, we were able to hit the ground running, growing into a global business that operates in more than 12 countries worldwide. We have dedicated ourselves to continuously finding creative ways to improve the design process of your custom clothing, offering a user-friendly experience for your team.

We invite you to join our community of satisfied customers who have trusted us to bring their team's vision to life. Whether you're gearing up for a big game, planning a company outing, or simply want to unite your group, TeamShirts is here to help you make an impact.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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No recent history of asking for reviews

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4.1

All reviews

(1,337)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shirts are exactly how we envisioned

Shirts are exactly how we envisioned them there was a sizing error but that was on our end you gave us what we asked for
the delivery time on standard was well within our time line
I'll use you again for any projects we have
PS your customer service called and was concerned on some white on white shirts but it turned out great

11 June 2024
Rated 5 out of 5 stars

Support team

Support team helped with a issue fast

17 June 2024
TeamShirts logo

Reply from TeamShirts

Hello,

We're sorry to hear that you weren't completely satisfied with your order.

Your refund request was already processed, and it can take 3 - 5 business days for it to post back to you. If you have any further questions or concerns, please feel free to reach out to us again.

Sincerely,
Teamshirts Customer Service

Rated 5 out of 5 stars

Great Customer Service

Customer service was very responsive and resolved any issues with the shirt sizes in my order quickly.

They did a great job with the shirts I ordered. Designing the shirts on their website was easy with a variety of fonts, colors, and other design elements to choose from.

12 June 2024
Rated 2 out of 5 stars

Unreliable and Unprofessional Business

My order was due to arrive 6/13/24 and since I did not receive it on that date, I decided to call customer service today to check the status.

To my surprise, the customer service agent told me they didn't even pick the order or print it yet, even though I ordered it a week ago. This item was supposed to be for an event my husband is doing over the weekend and now he will not have it in time. I asked if they could overnight ship it for 6/15 delivery, however, the customer service agent said the best Team Shirts can do is an express shipment for early next week, which is after his event.

I am very upset at the unprofessionalism of how this order was handled. I called again to see if I could get compensated for the error with a discount on the item. They would not do anything but offer the expedited shipping, which will not do me any good.

**Update** I received an email response back 6/14 apologizing for the error and that if my order wasn't received by next day, the following Monday they would refund my order. I did receive the credit since I did not get it in time.

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

The teamshirts has done an excellent job for my personalized aprons. I'll certainly choose them again for our next service.

7 June 2024
Rated 1 out of 5 stars

Made me wait a whole month for approval…

Made me wait a whole month for approval while my money was deducted. Sent me excuses after excuses why they haven't made it yet, until they never sent my sweater and gave me no real comment on but excuses. Bad service. Don't take the money if you can't process the item.

6/27 reply: yes you refunded. But no ones money should be taken for that long.

29 May 2024
TeamShirts logo

Reply from TeamShirts

Hi,

We're sorry to hear you were not satisfied with our service. Looking at your tracking, USPS has not updated the details. It looks like your order was refunded on 6/8.

Sincerely,
Teamshirts Customer Service

Rated 5 out of 5 stars

TeamShirts has a wide variety from…

TeamShirts has a wide variety from T-shirts, sweatshirts to outerwear. Creating designs for these products is easily done on their website and the end result on the product(s) is very well done! Very happy with them!

6 June 2024
Rated 1 out of 5 stars

Product still hasn’t arrived

Product still hasn’t arrived, way past promised date. Very disappointing!

5 June 2024
TeamShirts logo

Reply from TeamShirts

Hello,

We're sorry to hear that you haven't received your order. At this time, according to the tracking, it looks like the order should arrive today. We have refunded your shipping costs for the inconvenience.

If you have any further questions or concerns, please feel free to reach out to us again.

Sincerely,
Teamshirts Customer Service

Rated 1 out of 5 stars
TeamShirts logo

Reply from TeamShirts

Hello,

We're sorry to hear about the issue with your order. We've sent an email to follow up with this issue, and hope to hear back from you soon so that we can resolve this with you.

Sincerely,
Teamshirts Customer Service

Rated 5 out of 5 stars

Amazing service

Amazing service. They reached out to me to advise a color change for the best look of the sweater and were so attentive and quick to the emails. Loved the final product.

24 May 2024

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