Teachers First 

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Rated 5 out of 5 stars

The best! Very reliable. They just make everything so easy and convenient for you. Haven’t had any issues. They are excellent and Abigail is wonderful! Thank you! You literally do put teachers first!

Rated 5 out of 5 stars

I would like to thank Alex who was Really supportive, helpful and quick ,with positive help to help me access important files. He was excellent at communicating throughout the day and even afterwards... See more

Company replied

Rated 4 out of 5 stars

A great service from Rebekah after a few initial hiccups with previous Teachers First staff. Rebekah has gone above and beyond to help sort out an ongoing issue I have with my pension and I have every... See more

Company replied

Rated 4 out of 5 stars

My query was in relation to access to my wage slips and issues relating to Solutio app and password reset requests. Due to a system issue I was unable to access my wage slips, Alex emailed my wage sli... See more

Company details

  1. Payroll Service

Written by the company

At Teachers First, is literally what it means. We strive to make sure teachers payroll and support services are the best out there.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best!

The best! Very reliable. They just make everything so easy and convenient for you. Haven’t had any issues. They are excellent and Abigail is wonderful! Thank you! You literally do put teachers first!

23 February 2022
Rated 5 out of 5 stars

Wow...perfection attained!

Wow, that was efficient! Asked for a load of hard to find paperwork and it arrived the next morning pretty much gift-wrapped.
Perfect, simply perfect! Many thanks!

12 January 2022
Unprompted review
Teachers First logo

Reply from Teachers First

Thats great to hear Phil, thank you for sharing your positive feedback!

Rated 5 out of 5 stars

Really supportive

I would like to thank Alex who was Really supportive, helpful and quick ,with positive help to help me access important files. He was excellent at communicating throughout the day and even afterwards making sure everything was to my satisfaction. The team you can trust, thanks Alex

6 January 2022
Teachers First logo

Reply from Teachers First

Thank you Stephen, we appreciate your feedback and we shall let Alex know. Our team are working hard to support the Supply Teacher industry and we appreciate everything you do.

Rated 5 out of 5 stars

All queries are dealt with friendly

All queries are dealt with friendly, professionally and quickly. I've never had any issues dealing with Teachers First.

23 December 2021
Teachers First logo

Reply from Teachers First

Thank you for taking the time to leave us a review. We really appreciate your feedback!

Rated 4 out of 5 stars

No access to wage slips

My query was in relation to access to my wage slips and issues relating to Solutio app and password reset requests. Due to a system issue I was unable to access my wage slips, Alex emailed my wage slips over to me so at least I have visibility of them. He advised he would send them over the same day, which he did. Pleased to receive the pay slips but the issue with access to the system to retrieve future pay slips has not been resolved. 5 stars would have been given if access issues had been fully resolved as Alex was both empathic and helpful.

1 October 2021
Unprompted review
Rated 5 out of 5 stars

Really happy with the help I’ve…

Really happy with the help I’ve received from Rebekah Pior. Quick replies and always goes the extra mile.

21 September 2021
Unprompted review
Teachers First logo

Reply from Teachers First

Thank you so much for your positive feedback.

Rated 5 out of 5 stars

I have been extremely impressed after…

I have been extremely impressed after my initial dealings with teachers first. In particular Rebekah and Abigail, they were prompt, helpful, polite and professional. Well done!

16 September 2021
Unprompted review
Teachers First logo

Reply from Teachers First

This is amazing to hear Noureddine, please recommend us to your friends. :-)

Rated 5 out of 5 stars

Very Professional and understanding.

Rebekah answered every question as I was new to the agency. She did not make me feel that I was asking to many questions and that she had enough. She was very helpful and maintained her professionalism at all times. Once I put the phone down I was very clear on what needed to be done.

9 September 2021
Unprompted review
Teachers First logo

Reply from Teachers First

Thank you very much Rubina, We love to give a great payroll service and advice. Have a great day!

Rated 5 out of 5 stars

Zoe at Teachers First was amazing very…

Zoe at Teachers First was amazing very efficient getting back to me straight away about my query.

2 September 2021
Unprompted review
Teachers First logo

Reply from Teachers First

Minisha, we just spoke to Zoe and she is over the moon that you recommended her. If there anything we can do for you please do not hesitate to get in touch as we love to help our supply teachers.

Rated 5 out of 5 stars

Great customer service

Great customer service. Friendly and very helpful and useful with the information provided.

31 August 2021
Unprompted review
Teachers First logo

Reply from Teachers First

Thank you so much Suman, we appreciate your review and are constantly trying to make things better for teachers.

Rated 5 out of 5 stars

Excellent t service can't fault it.

Excellent t service can't fault it.. Always quick to respond to any problems

13 July 2021
Unprompted review
Teachers First logo

Reply from Teachers First

Super glad your happy with the service Sunaina! Anything you need you know we are only a phonemail away.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! I've been using Teachers First for some time now and I can honestly say that nothing is too much trouble. They go out of their way to help, payments and payslips are always on time and they always return your calls.

6 July 2021
Unprompted review
Teachers First logo

Reply from Teachers First

Thank you so much Joanna, it was a pleasure talking to you and we look forward to helping you in any way possible.

Rated 4 out of 5 stars

A great service from Rebekah after a…

A great service from Rebekah after a few initial hiccups with previous Teachers First staff. Rebekah has gone above and beyond to help sort out an ongoing issue I have with my pension and I have every confidence that with her now on board and her progress updates this matter will be addressed and sorted soon. It’s so good to know there is a supportive voice at the end of the phone .. Thank you Rebekah

1 July 2021
Unprompted review
Teachers First logo

Reply from Teachers First

Thank you Sara for your kind comments from all of us at Teachers First. Feel free to recommend us to any of your colleagues.

Rated 4 out of 5 stars

Thank you Zoe

A great service from Zoe in Payroll after unsuccessful replies from others at Teachers First. Zoe investigated my pension issue and refunds were issued promptly!

29 June 2021
Unprompted review
Teachers First logo

Reply from Teachers First

Sandy, we really appreciate your kind words. Apologies for the slowness as we have had to rapidly find staff to keep up and fell a bit behind due to demand. It is no excuse but moving forward all our pension queries are priority.

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