Taylor Chartered Surveyors Reviews 860

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the staff's professionalism, friendliness, and helpfulness. Many people appreciate the quick response times and efficient processes, noting that reports are often delivered promptly. The pricing is frequently mentioned as reasonable, offering great value for money. However, some customers also noted issues where a surveyor did not attend an appointment but a valuation was still issued, leading to a lack of communication and unresolved concerns for a few individuals.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting its efficiency and professionalism.... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting the quick turnaround for... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report that the pricing is very... See more

Value for money

Consumers find the value for money to be positive. Many reviewers highlight the reasonable and fair pricing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If you need a valuation for Help to Buy, this is THE company to go to. They do hundreds a week and therefore know what they're doing. They are also very reasonably priced and Elliott, who does the sur... See more

Rated 5 out of 5 stars

We've recently used Taylor Chartered Surveyors and would 100% recommend them. This company is based in London but they cover a very wide area, I am in Buckinghamshire. From the initial phone call... See more

Rated 5 out of 5 stars

Fantastic experience with both Sasha and Eliot! They were super helpful and resourceful. I’d definitely recommend them whoever is looking for RICS valuation, especially for Help to Buy repayment. Also... See more

Rated 5 out of 5 stars

Taylor Chartered Surveyors were great throughout the whole process! Very friendly, efficient and responsive to any questions that I had. The HTB valuation was scheduled very quickly and I got my repor... See more


Company details

  1. Chartered Surveyor
  2. Surveyor

Information provided by various external sources

At Taylor Chartered Surveyors, we provide independent surveying, valuation and property management services in London, the Home Counties & The South East.


Contact info

4.9

Excellent

TrustScore 5 out of 5

860 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Highly recommend

Team were excellent from start to finish. Very professional and collaborative. Would highly recommend. Also willing to extend valuation if the sale was delayed

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Valuation Report for Help to Buy Purposes

I contact regarding of the Valuation Report for Help to Buy Purposes.
For the first email to phone call and appointment… everything went very quickly, professional and helpful. Everyone on the team was completely respectful and helpful.
10/10

11 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service and communication

Incredibly helpful and polite staff, made everything very simple and were more than happy to help when my valuation needed an extension. Price was more than reasonable for the level of service.

Highly recommended, definitely my go to for the future!

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Thanks!

Quick to respond, good price and fast report turnaround. Recommended!

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Surveyor did not turn up to the appointment did not carry out a survey (physical). Apparently valued the property based on other surveys carried out on the building, not my apartment and did not take into account the ongoing section 20, structural damages and estimated required work and disputes with the freeholder. Issued a valuation for help to buy anyway.
I contacted Taylor chartered surveyors on several occasion only to receive nonsense excuses of a re-schedule and a survey to actually be done. Loads of excuses and now no reply at all. Awful service. Have given them plenty of time and have been very patient. Now I have drawn a line. Avoid. Abysmal service and correspondence. Awful service.... can't event call it that. They didn't actually do anything.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Help to Buy valuation

We used Taylor Chartered Surveyors for our Help to Buy valuation and were thoroughly impressed. The team was professional, prompt, and very reasonably priced. The entire process was seamless, and we would definitely recommend their services.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Absolutely delighted with the service I received from Taylor Chartered Surveyors. The valuation was carried out quickly and professionally, with a thorough report delivered in no time at all. From the initial booking to receiving the final valuation, the whole process was seamless and stress-free. Highly recommended.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

The communication by Sasha was excellent from the moment I received a reply to my enquiry. Elliot was kind and explained the process. He was efficient and we had the report promptly. I wouldn't hesitate to recommend them for a Help to Buy valuation. Thank you!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Seamless

From the start of my enquiry until the end of the process with Taylor Chartered Surveyors, it was absolutely seamless. Great communication, fast service, and very quick at receiving my report. I have already recommended them to my neighbours who are about to go through the same process

27 February 2026
Unprompted review
Rated 5 out of 5 stars

HTB Survey

recently used Taylor Surveyors for a Help to Buy valuation on my flat and couldn't be happier with the service. From the initial outreach right through to completion, the process was excellent and incredibly swift. I dealt with Sasha, who was professional, helpful, and kept me informed every step of the way. If you need a reliable surveyor who gets the job done quickly, I highly recommend them

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Taylor’s were very helpful

Taylor’s were very helpful. I’m glad I found them to value my flat. They do lots of Help to Buy properties so they understand the process. They were very helpful and I highly recommend them.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service *5 Star*

Excellent service. Easy booking, on-time surveyor, and a fast valuation report. Best price I found and everyone was friendly and helpful throughout. Highly recommend for Help to Buy valuations.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

We worked with Elliot at TCS twice

We worked with Elliot at TCS twice. He came to value our property. He was very professional, knowledgeable, open, fair and good to work with. I would highly recommend.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Help To Buy Valuation

I used this company for a Help To Buy Valuation, and they were brilliant. I was able to book in for the next week. The gentleman that attended was very polite and professional. I received the report the next day and the communication was excellent, would highly recommend using them!

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I recently used Taylor Chartered Surveyors to secure a valuation for my shared ownership property and received excellent service. The team were very professional and helpful in all communications and I received the valuation report less than 24 hours after the Surveyor visited.

3 February 2026
Unprompted review

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