We are so happy we moved to TaxZap. Having previously paid £750 for my tax return through an accountancy firm who didn't care and made countless mistakes it was a relief to do it myself and book in a... See more
Company replied
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We are so happy we moved to TaxZap. Having previously paid £750 for my tax return through an accountancy firm who didn't care and made countless mistakes it was a relief to do it myself and book in a... See more
Company replied
First Class Service. Submitted my details and within days I had a notification of Tax rebate. Tax refund paid into my Revolut Account within hours of submitting IBAN. Well done Taxzap, I cannot pr... See more
Company replied
I have used tax app services for 2 years in a row now and have been pleasantly suprised at how smooth the process was. Im a sole trader and often procrastinate my tax return and unorganised in prepara... See more
Company replied
Taxzap made my tax refund process extremely easy. It took less than 15 minutes to submit all of my required information. Within 10 days my return was submitted to hmrc and around 8 weeks later my refu... See more
TaxZap is a tax preparation platform designed to eliminate the stress of UK self-assessment returns. Our mission is simple: make tax filing fast, affordable, and stress-free for everyone. We've transformed what used to be a dreaded annual task into a quick 10-15 minute process. Our tech-first platform allows you to file directly to HMRC without needing an accountant, though professional review is available if desired. Built with a clean, intuitive interface for the digital generation, TaxZaps delivers enterprise-grade accuracy with consumer-friendly simplicity at unbeatable value. Looking ahead, we're developing a native app specifically for Making Tax Digital for Income Tax, ensuring everyday users can seamlessly comply with HMRC's digital requirements without requiring tax professionals. This represents our continued commitment to democratising tax compliance through innovative technology. Whether you're a freelancer, contractor, or anyone completing self-assessment, TaxZaps removes the complexity and anxiety from tax returns. Our platform combines speed, simplicity, and direct HMRC integration to deliver a genuinely stress-free experience. Join thousands of satisfied users who've discovered the easier way to handle their UK tax obligations. Ready to zap the stress out of your taxes?
Office 167-169 Great Portland Street 5th Floor, W1W 5PF, London, United Kingdom
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Very high fee for very little to do I highly don’t recommend them and would highly recommend you do your own tax return as it dosnt require much effort to do just read up about it and you’ll have it done in no time

Reply from Taxzap
I didn't file my details correctly initially but when I did the team at taxzap got my application underway immediately and were prompt with responses to emails

Reply from Taxzap
There fast and very little work is required on your behalf
I applied for tax back maybe 3 weeks ago and I totally forgot all about it, as you do. I received an email to say I was owed tax which I was surprised because other companies usually tell me I’m owed nothing, well with Taxzap I nearly got a weeks wages and to top it all off I received the refund into my account the following day. The only negative thing was the high fee they take but I understand they have to make a living! Thanks Taxzap for a great experience and for sorting out my tax.
Excellent service fast and efficient
Shamof a service, messing about, 2 weeks and had my answer no tax back, and it was WHAT I WAS TOLD TO expected FROM TAXZAP IS AA SHAM
Very easy process,
Fast transaction. Fantastic customer service.
Very happy with the job ye done.. very quick getting back to you and very happy to help you out with any questions about anything
Very efficient and swift transfer, earlier then expected date
Fast and easy to deal with would recommend taxzap
Amazing 5 stars 100 percent, very fast returns. Would recommend 👍🙏
Quick and easy to deal with... better than other companies iv dealt with before
Very helpful and reliable service, customer service was fantastic.
Excellent company. Received my TAX back into my bank within 10 days. Great communication and customer service. Would use it again. Thanks for your service!
So much better than I could ever imagine.
Quick Service and Excellent customer service with guidance throughout. I couldn’t ask for more support.
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