When I started this journey, i was very nervous but Sami had me calm in the first few minutes of conversation. He was helpful in understanding my tax liability and explained how the program works and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
TaxRise is an excellent service working one on one with clients. My first contact Katie Lee is like an angel so encouraging, caring and helpful. I am now working with Jillia Beckwith and we are going... See more
A live agent contacted me via to respond to a voicemail inquiry I made. She remained on the call with me until I uploaded all requested documents and verified receipt. She was patient and extremely pr... See more
I've been working with TaxRise for over a year. For me the biggest benefit has been having a team of professionals representing me against the IRS. The emotional stress is gone. The fee is so reasona... See more
Company details
- Debt Relief Service
- Credit Counseling Service
- Tax Attorney
- Tax Consultant
- Tax Preparation
- Tax Preparation Service
Written by the company
TaxRise is a nationally recognized full service tax resolution firm operating in all 50 states. We can stop all IRS collection activity including wage garnishments, tax liens & levies and resolve individual or business tax issues. Call us today to learn more.
Contact info
19900 MacArthur Blvd., Ste 400, 92612, Irvine, United States
- 833-419-7473
- info@taxrise.com
- taxrise.com
4.0
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything was awesome
Everything was awesome! The staff is knowledgeable, and patient! I am 79, and NOT computer savvy, with two left thumbs, which makes any computer work hazardous for everyone's health, and they are all wonderfully kind. I'd recommend them to all and sundry
2 June 2026
Unprompted review
Such a great company and very…
Such a great company and very professional employee. I’m thankful I called Tax Rise.
2 June 2026
Unprompted review
Stay away from taxrise!!!!😡
My husband filed for his taxes with Taxrise, or so we thought. April 15 comes no communication from them. Nothing that they filed. We paid them a hefty amount and as of this moment, it seems like our taxes were not filed. Nobody will respond to us other than an AI on the phone. A very bad experience we lost money and our taxes are not filed. Stay away from this company.!!!!😡🤬😡😡
5 March 2026
Unprompted review
Reply from TaxRise
Hello and thank you for your feedback.
We have reviewed the account and would like to clarify that our team has been attempting to obtain additional documentation required to complete the tax filing process. Notifications regarding the outstanding items were provided, as certain information is necessary before returns can be finalized and submitted.
We understand the importance of timely tax filings and the frustration that can arise when required documentation remains outstanding. A member of our team will attempt reach out to assist with obtaining the necessary information so we can move the filing process forward as quickly as possible.
We appreciate the opportunity to address this matter and look forward to connecting directly.
Jazmine Nguyen was very patient and…
Jazmine Nguyen was very patient and knowledgeable. She was not condescending in any sense. Great personality for working with others.
29 May 2026
Unprompted review
Jasmine was great and explained…
Jasmine was great and explained everything to me on what they will be working on. She was very helpful!
27 May 2026
Unprompted review
My experience with tax rise was great
My experience with tax rise was great. My specialist Marvin hood was very professional and informative with helping me settle my tax matter. I will be looking forward to my new fresh start.
27 May 2026
Unprompted review
My specialist was very kind
My specialist, Etic was very kind , helpful and patient, since I am not good at computer / online stuff. She had such a sweet personality, and explained everything so I could understand. Thank you to all staff involved.
25 May 2026
Unprompted review
Etic was very helpful
Etic was very helpful, patient and precise. She took time to explain each step, gave me time to ask questions. Did very well, I felt much better following the call.
26 May 2026
Unprompted review
They lied
They lied, Charge 15,000.00 waisted 8 months of time which got me in more trouble. Continued to tell me they were on top of things. One day I get another notice from the IRS that TaxRise set me up on a payment plan before ever discussing it with me for $3880.00 a month. The never got 1 dime of the penalties or fees. Buyer beware. They are liars and cheats. They stopped taking my calls and I considering a lawsuit. Stay away. Promise you the work and deliver nothing!!
23 March 2026
Unprompted review
Reply from TaxRise
Hello Vince,
Thank you for taking the time to share your feedback. We appreciate the opportunity to review your experience.
We would like to note that our team has made multiple attempts to reach you to discuss the items raised in your reviews but has not yet been able to connect with you. We remain available and would welcome the opportunity to speak with you directly regarding your account and the services provided.
Please send an email to joshua.jurado@taxrise.com with your preferred contact information and availability so we can arrange a time to connect that works best for you.
We look forward to speaking with you soon.
Always helpful with any of my questions.
Always helpful with any of my questions.
22 May 2026
Unprompted review
Helpful and informative
Helpful and informative. Could not say enough great things about their support and customer service.
21 May 2026
Unprompted review
Samer assisted me with questions and…
Samer assisted me with questions and made me feel at ease.thank you Samer
20 May 2026
Unprompted review
All questions were answered and very…
All questions were answered and very helpful
20 May 2026
Unprompted review
I had a very bad experience with everything
I had a very bad experience with this company. I gave them all of my financials so they knew exactly what they were dealing with, and they said that they would be able to eliminate fees and penalties and that in most cases, a lot of back taxes. They took my money in full and saved me 240 in interest on all back taxes. That is it. They were very clear that the money I would pay be worth the savings and they should know better than that when they have both my financial info as well as spouses. Then when I needed their help to update my existing plan and change payment method with IRS (because they said they would retain POA), they failed to do that as well. As tax professionals they should not advise someone to pay all this money if they truly cannot help them. Disappointed and wouldn't recommend. Greed at its finest. I could have uses the money to pay down on my taxes. Likewise, they didn't even bother to call me to discuss outcome either. I had to reach out to them to get an update after looking at my IRS online account.
20 February 2026
Unprompted review
Reply from TaxRise
Hello Julie and thank you for sharing your feedback. We would appreciate the opportunity to review your experience and discuss the matters you raised directly. At this time, we are unable to locate your account based on the information available in the review. We kindly ask that you provide additional identifying information through Trustpilot or reach out to us directly at joshua.jurado@taxrise.com so a member of our team can review your account and assist further.
Ti me will tell
People are kind. Knowledgeable in what they are doing. Focused in client
19 May 2026
Unprompted review
Tax Rise Is a Winner
Everyone I have worked with so far have provided me with excellent service. The process has been smooth and I don't foresee any potential issues moving forward, if something arises I have the upmost faith that Tax Rise will be right by my side assisting me all the way.
I am very pleased and would recommend Tax Rise to anyone in need of tax negotiation.
19 May 2026
Unprompted review
Text rise is not honest when they call…
Text rise is not honest when they call you they tell you all the good they can do and then when it's done nothing is done nothing is completed the things that they can do you have you could have done yourself they lie this company is not good please do not sign up with this company they going to steal your money and do nothing for you
15 May 2026
Unprompted review
Reply from TaxRise
Hello Demetra, and thank you for sharing your feedback.
We have located your account and confirmed that there is currently an open ticket with our Quality Assurance Department. A member of our team is actively reviewing your case in full and will be reaching out to discuss the work completed on your account, the resolution obtained, and any remaining questions you may have.
We appreciate the opportunity to address this matter directly and look forward to connecting with you soon.
My conversation with Marie
Spoke with Marie at TaxRise to complete my onboarding, and she was very helpful in walking through the entire process with me. She was patient, understanding, and kind. Each experience I've had with this company so far has been more than I expected, and I am appreciative of all their help.
14 May 2026
Unprompted review
Friendly customer service by Linette.
Friendly customer service by Linette.
She deserves a raise 👏
15 May 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.