Taxi Northampton Reviews 36

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Driver arrived on time: found the address in an area that's off the beaten track. Good communication before pick-up and comfortable car. Friendly and safe service.

Company replied

Rated 5 out of 5 stars

It was our first experience of using Enroute taxis. Our driver Aftab called us to say he was 10 minutes away which was really helpful. He was also very polite and the price we were quoted was what we... See more

Company replied

Rated 5 out of 5 stars

Driver picked me up from Towcester and took me to Northampton station - arrived on time, good chat and nice bloke!

Company replied

Rated 5 out of 5 stars

Booked a taxi in Northampton & the driver arrived on time at Northampton Train Station. He got me to Kettering safely. Thank you.

Company replied

Company details

  1. Taxi Service
  2. Airport Shuttle Service
  3. Minibus Taxi Service

Written by the company

Taxi Northampton is your trusted choice for premium taxi services in Northampton, UK. We deliver reliable, safe, and luxurious transportation with our modern fleet, including MPVs and Mercedes, perfect for local journeys, airport transfers, and business travel. Our professional drivers ensure punctuality and comfort 24/7, with no surcharges for weekends, holidays, or late-night rides. Book easily online at www.taxinorthampton.com or call 01604 404040 to enjoy 10% off every trip.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very Disappointing customer service experience

I recently called this taxi company to ask about the procedure for arranging school transport for my daughter, and the experience was very disappointing. The phone line was terrible, and I could barely understand the person who answered. He told me I needed to email the company, but when I asked for the email address, he simply said to “go on the website” in a very impolite manner. I then tried to ask what information I should include in the email, but before I could finish, he hung up on me without giving any reply.
This is not the level of professionalism or courtesy I expected. I was only trying to get clear information about a service, but instead, I was left frustrated and without any help.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Driver arrived on time

Driver arrived on time, sound bloke very nice.

25 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hello,

Your splendid five-star rating sparks joy! We deeply appreciate your kind words about our punctual and friendly driver, and your support fuels our team’s passion. Thanks so much, and we’re eager to drive you again!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Driver arrived on time

25 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Billy,

Your fantastic five-star review thrills us! We’re so thankful for your feedback about our on-time driver, which drives our team to excel. Thank you, and we look forward to your next ride!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Driver arrived on time

Driver arrived on time. Lovely guy. Spoke loads, definitely recommend.

25 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hello,

Your amazing five-star rating brings us cheer! Your generous praise for our chatty and punctual driver truly motivates our team to keep shining. Thanks a lot, and we can’t wait to drive you again!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Arrived on time for 4 taxis for a…

Arrived on time for 4 taxis for a wedding in market harborough. Excellent service, would recommend.

25 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Kosta,

Your brilliant five-star review excites us! We truly value your comments about our timely service for four wedding taxis in Market Harborough, and your support energizes our team. Thanks so much, and we’re ready to serve you again!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Amazing service and lovely drivers

Amazing service and lovely drivers! Would definitely book again :) really recommend to anyone looking for a reliable taxi service!

25 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Hannah,

Your radiant five-star rating delights our team! Your kind feedback about our lovely drivers and reliable service truly fuels our team’s passion. Thank you, and we’re eager to drive you again!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Driver picked me up from nowhere and…

Driver picked me up from nowhere and got us home safety

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Reg,

Your splendid five-star review sparks joy! We’re so grateful for your praise for our safe ride from a remote location, which motivates our team to keep shining. Thanks a lot, and we look forward to your next ride!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Arrived on earlier than app said he would

Arrived on time, was polite and chatty. No complaints :)

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Alice,

Your fantastic five-star rating thrills our hearts! Your generous comments about our early and polite driver truly drive our team to excel. Thank you, and we can’t wait to serve you again!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Taxi

Chill guy, would recommend come quick and arrived in time.

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Josh,

Your amazing five-star review brings us joy! We truly value your feedback about our quick and friendly driver, which energizes our team to keep shining. Thanks so much, and we’re ready to drive you again!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Got picked up on time from Morrisons…

Got picked up on time from Morrisons and dropped me off safely. Cheers.

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Leisi,

Your radiant five-star rating excites us! Your kind praise for our timely and safe ride from Morrisons truly motivates our team to excel. Thank you, and we look forward to your next ride!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Booked a ride from Northampton to…

Booked a ride from Northampton to Wellingborough. Great service.

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Bernard,

Your splendid five-star review brings us cheer! We’re so grateful for your comments about our great service from Northampton to Wellingborough, which fuel our team’s passion. Thanks a lot, and we’re eager to drive you again!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Northampton train station

Driver picked me up from Towcester and took me to Northampton station - arrived on time, good chat and nice bloke!

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Guy,

Your fantastic five-star rating thrills our hearts! Your generous feedback about our timely and friendly ride to Northampton station truly drives our team to keep shining. Thank you, and we can’t wait to serve you again!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Friendly driver and got us ther in…

Friendly driver and got us there in good time!

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Scott,

Your radiant five-star review excites us! Your kind praise for our friendly driver and timely service truly energizes our team to excel. Thanks so much, and we look forward to your next ride!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Driver arrived on time

Driver arrived on time

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Kay,

Your amazing five-star rating sparks joy! We deeply appreciate your feedback about our punctual driver, which motivates our team to keep shining. Thank you, and we’re ready to drive you again!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Great taxi driver

Driver- N13

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Erin,

We’re absolutely thrilled by your fantastic 5-star review! Your kind words about our great driver (N13) warm our hearts. Thank you so much for choosing us, and we’re super excited to make your next ride just as amazing!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Raining driver picked me up in one…

Raining driver picked me up in one minute , was very fast and friendly

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Yaz X,

Your dazzling 5-star review has us over the moon! We’re so grateful for your sweet words about our fast and friendly driver picking you up in the rain in just one minute. You’re a gem, and we can’t wait to make your next journey just as wonderful!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

It’s raining really bad and he came to…

It’s raining really bad and he came to me so quick and he called to me to make sure i was in the best place to pick me up.

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Shalom,

We’re bursting with joy over your incredible 5-star review! It’s so heartwarming to hear how our driver came to you quickly in the bad rain and called to ensure the best pick-up spot. Thank you for sharing, and we’re thrilled to welcome you back for more awesome rides!

Kind Regards
Marketing Team

Rated 5 out of 5 stars

Driver got me home safe and was very…

Driver got me home safe and was very quick

24 May 2025
Unprompted review
Taxi Northampton logo

Reply from Taxi Northampton

Hi Beth,

Your spectacular 5-star review has us grinning from ear to ear! We’re so thankful for your kind words about our driver getting you home safely and quickly. It’s a delight to serve you, and we’re super excited for your next fantastic trip with us!

Kind Regards
Marketing Team

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