I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... See more
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Review summary
Created with AI, based on recent reviews
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have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always re... See more
I’ve been using Taxfix (TaxScouts) for the past 5 years. It’s a once a year must for me so as to make sure that all my tax affairs are correct in detail as well as submission. It is an excellent value... See more
Extremely professional and knowledgeable service, mostly same day response. I would wholeheartedly recommend Kingsley to deal with your tax affairs. He shows great patience in explaining the complexi... See more
Company details
Written by the company
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Contact info
United Kingdom
- support@taxfix.com
- taxfix.com/en-uk
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Avoid if looking for overseas tax advice
If you're looking for tax support as a digital nomad, ex-pat or anyone overseas: I highly recommend you avoid Taxfix' services.
The entire call I had with their consultant felt like talking to Gemini or ChatGPT on a free plan with their information not only seeming like best guesses, but also incorrect at times unless I prompted a correction and got affirmation.
I found I walked away from my call with less confidence in my next steps that prior to the call, and if I had taken their advice, I would be in financial trouble, and potentially legal trouble.
I cannot in good consciounse recommend their services and would actively advice you to find a tax consultation service that DOES NOT advertise their use of AI and appear to be a more legitimate financial advisor than an digital company trying to promote undereducated/trained team members 'enhanced with AI' into positions of consultancy.
13 May 2026
Unprompted review
Reply from Taxfix UK (formerly TaxScouts)
Hi Liam,
Thank you for taking the time to share your detailed feedback. We are very sorry to hear about your disappointing experience with our tax consultation service.
We understand that receiving clear, accurate, and confidence-inspiring advice is essential, particularly for complex international tax situations. We sincerely apologise that the guidance you received did not provide the clarity and assurance you needed, and that you left the call feeling less confident than before.
This is certainly not the standard of expertise we strive to deliver, and we regret that your experience left you feeling concerned and unsupported.
We take feedback like this very seriously and would appreciate the opportunity to investigate what happened. Our team will be reaching out but if their is anything further, please contact us at support@taxfix.com and a member of our team will follow up with you.
Once again, we are very sorry for the frustration this has caused. We truly appreciate you bringing this to our attention as it helps us improve.
Best regards,
Taxfix
All done very quick with no fuss
25 May 2026
Quick and straightforward tax returns
Taxfix guides you through providing the data for a self-assessment tax return - a human accountant compiles the form, makes the submission and answers any questions. I've had the same accountant with Taxfix for three years
I consider it good value for money
25 May 2026
Taxfix
Cheers very fast and easy to do and professional. Very happy with the service they provide. Thanks
18 May 2026
It was very easy to provide information…
It was very easy to provide information and upload my details
18 May 2026
So wonderful...this is my 2nd year with…
So wonderful...this is my 2nd year with TaxFix...professional & simplify things to understand.
A special thanks to Lisa.
Thanks.
24 May 2026
Quick and easy, painless too!
used TaxFix when their were tax Scouts before always had good service, my Accountant got my tax sorted out quickly and it takes all the worry out of doing my return, now using them for MTD so hoping that goes as easy. There is one thing they could do better.... pay the tax! i dont like that bit.
22 May 2026
Pricey but worth the money for the…
Pricey but worth the money for the swift responses and secure handling of your data.
22 May 2026
Fast, efficient and professional
Fast, efficient and professional. Excellent service overall..
22 May 2026
Nice and easy
5 May 2026
Chris from Taxfix was very helpful and…
Chris from Taxfix was very helpful and efficient. I appreciate the good customer service. Clair
26 February 2026
only use if you want to get fined by a…
only use if you want to get fined by a tax office. I've got 450 euros in penalties with them and an absolute hell of a customer "support".
18 May 2026
Unprompted review
Reply from Taxfix UK (formerly TaxScouts)
Hi Leta,
Thank you for taking the time to share your feedback. We are very sorry to hear about the penalty you received and the frustration this situation has caused.
It looks like this review was posted to our UK page by mistake. You will need to speak with our Spanish support team to get this investigated and resolved.
Please reach out to them directly at soporte@taxfix.com so they can assist you right away.
Best regards,
Taxfix
Excellent service
11 May 2026
Great
Great service. Reasonably priced. Easy to use website. Just need your app to work for UK
18 May 2026
Quick & easy process
My accountant, Hannah, made the process really smooth by answering all my questions promptly and with the right amount of detail - not complicating anything unnecessarily! Once I'd completed my bookkeeping, the filing process was quick and easy, and everything was delivered straight to my account area to download. Can recommend!
16 May 2026
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